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Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects

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Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner. 
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The Total Economic Impact Of Microsoft Dynamics CRM 2011 by Microsoft

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Businesses widely deploy CRM solutions, and interest in expanding their use is high. Access this Forrester report to examine the total economic impact and potential return on investment(ROI) of one CRM software deployment. 
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Emerging Media Series: How Blogs and Real Simple Syndication (RSS) Impact B2B Technology Purchase Decisions by KnowledgeStorm Webinars (E-mail this company)

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This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. 
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Emerging Media Series: How Blogs & Real Simple Syndication (RSS) Impact B2B Technology Purchase Decisions by KnowledgeStorm, Inc (E-mail this company)

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The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times by SAP America, Inc.

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This report represents the summary findings of our thirteenth annual survey of challenges impacting sales performance today. 
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Podcast: Emerging Media Series II: Blogs and Real Simple Syndication Report by KnowledgeStorm, Inc (E-mail this company)

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Analysts Clive Longbottom and Rob Bamford explain why businesses need to act now to create a business intelligence platform for the future. 
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Measuring the Business Impact of Support by Citrix Online UK

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IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com

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Computer Weekly 4 October 2011: Download the latest issue of the UK's leading technology publication, with our analysis of the business technology news that matters to IT managers by ComputerWeekly.com

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In this week's Computer Weekly, transformation. Download the new issue now. 
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Best Practices in Performance Management: Monitor, Measure and Manage the End User Experience by Knoa Software

September 2008 - (Free Research)
This report is the result of a study taken by 87% of IT executives on the best way to manage the service of business critical applications to measure performance at the end-user level. Read this to learn the best practices in performance management. 
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The Deciding Factor: Big Data & Decision Making by ComputerWeekly.com

June 2012 - (Free Research)
This study by Capgemini and the Economist Intelligence Unit report assess the impact of Big Data on businesses. 
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Guidebook:  Oracle Cloud Services by ComputerWeekly.com

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The 2008 ERP in Manufacturing Benchmark Report by Infor

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HP Finextra Customer Experience Report 2013 by Hewlett-Packard Limited

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This white paper reveals the results of a survey focused on customer interaction in the banking industry, with 103 responses coming from 52 different European retail financial groups. Read on to discover the key forces that are impacting customer experiences. 
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