Customizable Customer Relationship Management (CRM) Suite for Enterprises by CDC Software - Pivotal CRM. Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable more... >> Discover more offerings from CDC Software - Pivotal CRM.
		CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..
		InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM.. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM..

IFS Machinery - ERP for Complex Order-Driven and Mixed-Mode Manufacturing by IFS IFS offers a proven solution for machinery manufacturers who produce, deliver & service their products based on unique customer requirements, using either predefined product configurations or custom engineering. IFS helps coordinate complex order-driven & mixed-mode manufacturing and purchasing of material.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

IFS for Food & Beverage - Integrated ERP for Perishable Goods Manufacturers by IFS Our Food and Beverage software solution provides you with the capability to structure monitor and refine your business practices to meet the demands of the industry.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

The Total Economic Impact of Lumension Security's Sanctuary by Lumension Security August 2008 - (Free Research) Lumension,s Sanctuary Application and Device Control is an IT-driven solution that automatically enforces endpoint security policies. The financial impact of moving from a voluntary compliance solution to an automatic one is illustrated  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

eGuide: Disaster Recovery and Business Continuity - Minimize Customer Business Impact While Realizing Services Profits Today by Zenith Infotech September 2008 - (Free Research) This is a comprehensive guide that identifies important steps to be taken with customers to determine business impact and establish a solid disaster recovery plan that minimizes business down time.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

LoadPro: Consultative Load Testing by Keynote Systems With Keynote’s Loadpro, testing consultants load test your site by generating real-world Internet traffic and help uncover performance problems before they impact your customers and bottom line. Keynote LoadPro uses a sessions per hour model to realistically load test a Web site and provides a more accurate method of simulating realistic traffic.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

NetAcuity IP Intelligence Technology by Digital Element. NetAcuity IP Intelligence provides the most comprehensive set of IP data available for targeted online advertising, content localization, geographic rights management, local search optimization, local ad serving, and enhanced analytics.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success by CDC Software - Pivotal CRM (E-mail this company) November 2006 - (Free Research) Most CRM vendors claim their solution is customizable. Understanding what "customizable" really means, however, can make the difference between attaining your organization's goals and implementation disaster. CDC Software is pleased to offer you a new free white paper that will help you understand the difference and why it matters.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

How Server Virtualization Helped Sleek Networks Improve Performance and Boost Capacity by Citrix July 2008 - (Free Research) Thanks to Citrix's XenServer, Sleek Networks uses fewer physical servers, requiring less power and cooling, yet achieving higher performances. Server virtualization with XenServer reduces a datacenter's environmental impact by using fewer resources.  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation. Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Got Traffic? Strategies to Survive Peak Demand in a Web 2.0 World by Keynote Systems February 2008 - (Free Research) This Webcast highlights the growing impact of Web 2.0 technology on performance and the end user experience. Gain insight into the top ten errors made during performance testing.  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

The 2008 ERP in Manufacturing Benchmark Report by Epicor Software Corporation. September 2008 - (Free Research) This report explores feedback provided by over 1200 manufacturers, and aims to serve as a roadmap to those in the manufacturing community that desire to reduce costs, improve accuracy of inventory and schedules.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

OnDemand Professional by OnDemand Software. OnDemand Professional offers a comprehensive platform to develop robust content and begin the process of successful change management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Disaster Recovery and Back Up: Attractive Services Opportunities by Zenith Infotech June 2008 - (Free Research) By following disaster recovery best practices outlined in this guide, channel professionals can help their customers avoid or minimize disaster impact as well as plan for successful disaster recovery.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Forrester Reports 321% ROI Through Device-Based Fraud Management by iovation, Inc. July 2008 - (Free Research) ReputationManager is a real-time fraud management solution and a forensic fraud analysis tool to identify and reduce the impact of online fraud such as chargebacks, stolen credit cards and identity theft, as well as abusive activity and online harassment.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Alliance PocketPC - Impact Field Productivity by Astea International Inc. (E-mail this company) Alliance PocketPC: For unmatched portability, this solution captures information needed for call assignments, providing support for administrative tasks that impact field productivity via a Windows CE 3.0 device. Can be used in transmission-restricted areas and remote sites out-of-range for wireless links.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Tuning ERP and the Supply Chain for Profitable Growth by Epicor Software Corporation. February 2008 - (Free Research) Some of the biggest opportunities exist in the supply chain and globalization. This Ventana Research white paper explores how you can improve business performance by addressing opportunities and risks within your supply chain and ERP systems.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Application Perspective: Online Business Application Performance by Keynote Systems Keynote Application Perspective® is a software-as-a-service and root cause diagnostics solution for e-business applications. While tools you are using today provide a good understanding of site health and resource availability within your network, only Application Perspective delivers a complete operational picture into your end-users' experience.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Marketing Transformation- How to Lead the Revolution by Extraprise Group, Inc. August 2008 - (Free Research) This Report begins by considering the pressures, internal and external, that are driving the transformation of marketing and its impact on global business.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

OnDemand Professional - Documentation, Training, and Support for Rollouts by OnDemand Software (E-mail this company) OnDemand Professional is the solution for ensuring change management, achieving organizational readiness, and maximizing ROI. Through a collaborative user and expert environment, OnDemand Professional turns knowledge into productivity and ensures on-going end user competency.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

IT Service Management Metrics That Matter: Four Key Benchmarks for Improving IT Performance by Tripwire Inc February 2008 - (Free Research) High performing organizations utilize processes and controls which achieve their operational effectiveness and efficiency objectives. This white paper outlines IT best practices that give the highest rate of performance return for your organization.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Decision Matrix: Selecting an Enterprise Content Management Vendor (Competitor Focus) by EMC Corporation. May 2008 - (Free Research) Due to demand from enterprises which want to invest in the most appropriate Content Management solution, Datamonitor has developed the ECM Decision Matrix and selection tool.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Akamai Application Performance Services for the Travel Industry by Akamai Technologies (E-mail this company) Akamai's Application Performance Services improve reliability, performance and consistency of enterprise applications across the web. They have provided quick returns, increased bookings and enhanced customer experiences for leading players in the Travel Industry.  (SERVICE) GO TO DETAILED REPORT

KITE: A Brand New Way of Testing and Measuring Web Applications by Keynote Systems August 2008 - (Free Research) Keynote is an industry leader in tackling the thorny issues of capturing real end-user quality of experience stats and then providing triage for insights into where the problems might lie.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Total Economic Impact of Isilon’s Clustered Storage System by Isilon Systems July 2008 - (Free Research) "The Total Economic Impact™ (TEI) of Isilon's Clustered Storage System", is a Forrester Consulting Study commissioned by Isilon which reveals that Isilon clustered storage systems deliver a risk-adjusted ROI of 125 percent.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

How to Calculate the ROI of Remote Support by Citrix Online-GotoAssist July 2008 - (Free Research) Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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