This white paper discusses approaches for enabling greater product agility and efficiency in credit decisions, improving customer retention and attracting a higher number of new consumers. 

As IT commoditization continues to increase audit and control activities, IT gets better at identifying and documenting the causes of significant outages. In an increasing number of cases, these ITIL efforts show the source of the outage to be action from the security department, and the BSM processes show the impact to be devastating. 

Discover an anti-malware package that can provide your customers with the security support they need. This case study outlines how one organisation chose an anti-malware package that is easy to install, has little or no impact on the PC and can process definition updates without requiring a reboot. Find out more inside. 

When a mission-critical application fails, the loss of business revenue is large and swift. Poor application quality causes highly-visible major outages; it also causes ongoing lapses in business performance thatare less visible, but steadily add up to substantial revenue loss. 

In this two part course, Deputy Executive Director for ARMA International, Diane K. Carlisle, reveals how Generally Accepted Recordkeeping Principles (GARP®) is designed to assist organizations in implementing records systems and policies to keep you out of the headlines for the wrong reasons. 

This report discusses content strategies and preferences from the unique perspectives of both the B2B technology buyers and marketers. 

This paper examines the different types of cloud services available, the potential benefits of private clouds for SMBs, specific solutions for companies building private clouds and much more! 

Measuring, monitoring and maintaining a data centre has often been viewed as a purely technical project. Business value can be significant - and explaining this can unlock budget for DCIM investments. 

SAP HANA is at the heart of SAP's renewal and is core to everything we are working on.  It is a foundation to deliver real-time analytics and amazing new business applications, while dramatically simplifying our customers' IT landscapes.   In these videos, customers describe, in their own words, the business impact of HANA. 

The Economist Intelligence Unit reviews changing expectations for technology and assesses their implications for  CIOs, the IT function and the business. 

This paper provides best practice guidelines for deploying SAP software solutions on VMware Infrastructure 3. 

Service providers and network equipment manufacturers are adding automation to their pre-production testing process for a combination of reasons. This Market Snapshot will focus on the need for test automation of networks and connected devices, identify a path to automation adoption and provide an overview of the market.