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Driving IT help desk efficiency with customer-centric remote support by GoToAssist

May 01, 2008 - (Free Research)
Help desk managers servicing large mobile workforces, such as remote employees and workers on the road, face significant challenges. This white paper will examine key IT help desk challenges and reveal the many advantages of customer-centric remote support. 
(WHITE PAPER) READ ABSTRACT |

Remote Replication Best Practices for Oracle 10g Using XP Continuous Access White Paper by Hewlett-Packard Company

June 2008 - (Free Research)
The test results and information presented in this paper explain how to properly plan for and successfully deploy a remote copy infrastructure for an Oracle 10g database using HP XP12000 Disk Arrays and HP StorageWorks XP Continuous Access Software. 
(WHITE PAPER) READ ABSTRACT |

Seeing is Believing: The Value of Video Collaboration by Polycom, Inc.

April 2007 - (Free Research)
Many companies are talking about the advantages of video conferencing. But what results can you expect? How much more productivity will you see? What does the boost to collaboration look like? Which business units benefit most? Get the answers here. 
(WHITE PAPER) READ ABSTRACT |

Storage Usability a Critical Requirement for IT in Small and Medium-sized Businesses and Remote Offices by EMC Computer Systems (UK) Ltd.

February 2011 - (Free Research)
In today’s challenging business environment a more highly optimized approach to IT sprawl is required and reducing storage complexity is a major hurdle. EMC’s new VNXe series storage system in conjunction with the company’s Unisphere storage management are designed to improve “usability” in storage solutions for SMBs. 
(ANALYST REPORT) READ ABSTRACT |

IDC White Paper: Diskless PCs: The Evolution of Enterprise PCs by Dell, Inc.

January 2008 - (Free Research)
Diskless PCs used in conjunction with image streaming software can provide a PC performance and compatibility experience that is identical to that of a standalone machine, but with all the benefits that centralized environments enable. 
(WHITE PAPER) READ ABSTRACT |

Five Ways to Improve Your Company's Efficiency by Cisco Systems, Inc.

February 2008 - (Free Research)
According to IDC research, 60.2% of SMBs cited improving efficiency as their top business priority in 2005. Read this article to find tips for enhancing efficiency. 
(ARTICLE) READ ABSTRACT |

Simplifying the Collection of Laptop and Desktop Data for eDiscovery by Iron Mountain

September 2010 - (Free Research)
Enterprises today are confronting a dramatic increase in litigation, regulations, and compliance scrutiny. Read this data sheet to discover solutions to these growing issues. 
(DATA SHEET) READ ABSTRACT |

WAN Optimization: Improving Productivity and Increasing Business Value by Riverbed Technology, Inc.

January 2010 - (Free Research)
Want to achieve faster ROI with WAN optimization? Read the latest IDC report and discover how you can cut IT costs without compromising performance, gain greater efficiency, and improve productivity and overall satisfaction. 
(WHITE PAPER) READ ABSTRACT |

Force.com Cloud Platform Drives Huge Time to Market and Cost Savings by Salesforce.com

October 2009 - (Free Research)
IDC White Paper: Force.com Cloud Platform Drives Huge Time to Market and Cost Savings Learn how companies like yours built custom apps 4 - 5 times faster at half the cost with Force.com Platform. 
(WHITE PAPER) READ ABSTRACT |

The Path to Enterprise Desktops: From Personal Computer to Personalized Computing by AMD and VMware, Inc (E-mail this company)

July 2007 - (Free Research)
This IDC white paper considers the concept of desktop virtualization, specifically as made available by VMware’s VDI and ACE. The document also considers the benefits and limitations of these technologies as well as the best use cases for each, exemplified through user case studies. 
(ANALYST REPORT) READ ABSTRACT |

NetBackup 6.5: Enabling Next-Generation Disk-Based Data Protection by Symantec Corporation

February 2008 - (Free Research)
Symantec's Veritas NetBackup 6.5, the latest release of the company's established market-leading enterprise backup and recovery solution, provides disk-based data protection for remote office and enterprise datacenter environments. 
(WHITE PAPER) READ ABSTRACT |

Next-Generation Mobility Platforms, an IDC white paper by Sybase, an SAP company

April 2009 - (Free Research)
In this paper, IDC analyzes the role of next-generation mobile enterprise platforms as organizations seek a more strategic deployment of mobile solutions, and analyzes why mobility is important to enterprise customers. This paper will also identify vital criteria for choosing a next-generation platform. 
(WHITE PAPER) READ ABSTRACT |

IDC: Maintaining Business Continuity with Disk-Based Backup and Recovery Solutions by Hewlett-Packard Company

April 2008 - (Free Research)
This IDC white paper describes the growing need for data backup and recovery solutions, the advantages of disk-based systems and the software required to manage these systems. Read this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

IDC: Next - Generation Power and Cooling for Blade Environments by Hewlett Packard Company and Intel

December 2008 - (Free Research)
In this technical brief, IDC examines HP Thermal Logic, a holistic approach to improving power and cooling efficiency in the IT infrastructure, designed to help companies reduce energy consumption, reclaim unused datacenter capacity, and extend the life of their datacenter. 
(ANALYST REPORT) READ ABSTRACT |

Agentless Application Virtualization: Enabling the Evolution of the Desktop by VMware, Inc.

December 2008 - (Free Research)
In this study, IDC analyst Michael Rose discusses how VMware ThinApp, an agentless virtualization solution, addresses the challenges of desktop computing. Read this paper to learn about the pros and cons of virtualized client computing. 
(WHITE PAPER) READ ABSTRACT |

IDC MarketScape: Worldwide Business Process Platforms 2011 Vendor Analysis by Oracle Corporation

June 2011 - (Free Research)
This IDC study uses the IDC MarketScape model to assess the capabilities of vendors to support midrange to complex process improvement scenarios using business process management (BPM) software. 
(WHITE PAPER)

Increased Effectiveness through Intentionally Designed Culture by Ivar Jacobson Consulting

June 2008 - (Free Research)
Intentionally Designed Culture (IDC) is the systematic approach to identifying, effecting, and tracking the necessary behavioral changes in an organization. 
(WHITE PAPER) READ ABSTRACT |

IDC: Modernizing Backups to Accelerate the Journey to Virtualization by EMC Backup and Recovery Solutions

June 2011 - (Free Research)
In this paper, IDC examines solutions from EMC and explains how they speed the benefits of virtualization while modernizing the backup and recovery process. EMC solutions have been optimized for the virtual environment, meaning a firm's backup and recovery processes can be modernized simultaneously with a firm's journey to virtualization. 
(WHITE PAPER) READ ABSTRACT |

The ROI of Backup Redesign Using Deduplication: An EMC Data Domain User Research Study by EMC Backup and Recovery Solutions

March 2010 - (Free Research)
This IDC White Paper takes a look at the specific business value associated with using Data Domain systems as part of rapidly evolving backup and data protection practices. 
(ANALYST REPORT) READ ABSTRACT |

Maximize Your Collaboration Investment by Choosing the Right Services Approach by Cisco Systems, Inc.

June 2010 - (Free Research)
This IDC Vendor Spotlight reviews Cisco's collaboration services. This paper also reviews IDC research on the overall collaboration market, including unified communications (UC), and looks at the impact and benefits of collaboration services on customers and partners. 
(ANALYST REPORT)

The Value of Smarter Data Center Services (IDC Analyst Paper) by IBM

August 2011 - (Free Research)
While recent emphasis has been on consolidation and cost reduction, IT organizations looking to the future are developing streamlined processes and improved time-to-market. Read this white paper from IDC to learn how IT organizations can optimize data centers and build a strong foundation for future IT operations. 
(WHITE PAPER) READ ABSTRACT |

ERP in the Cloud and the Modern Business by Oracle Corporation

December 2013 - (Free Research)
View IDC's White Paper ERP in the Cloud and the Modern Business to review IDC CloudTrack Survey findings, gain expert insight into the challenges and opportunities the cloud presents, and determine which deployment option could provide the biggest benefits for your organization. 
(WHITE PAPER) READ ABSTRACT |

West Jefferson Medical Center Rearchitects its Data Protection Infrastructure with NetApp Syncsort Integrated Backup by NetApp

January 2012 - (Free Research)
This IDC Buyer Case Study assesses the deployment and use of NetApp Syncsort Integrated Backup (NSB) at the West Jefferson Medical Center. 
(WHITE PAPER) READ ABSTRACT |

Innovation, People, and Processes:  How Three Global Innovators are Bringing Winning Products to Market  by CA Technologies.

September 2009 - (Free Research)
This IDC White Paper addresses a key challenge for most organizations - the need to improve innovation.  Three very different global corporations are compared in order to explore methods of managing new ideas, projects, resources, and marketing innovation. Read on to learn what all three companies are doing to manage innovation. 
(WHITE PAPER) READ ABSTRACT |

Big Data Analytics by ComputerWeekly.com

September 2012 - (Free Research)
IDC explores the initial impact that Big Data is having on organisations, its impact on IT architectures, delivery models and future roadmaps. 
(ANALYST REPORT) READ ABSTRACT |

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