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PortalGuard: Browser-Based Authentication and Password Security for Microsoft SharePoint, IBM WebSphere and WebSphere Portal, and IBM Lotus Domino by PistolStar, Inc.

August 26, 2009 - (Free Research)
PortalGuard is an authentication and password security solution that allows end-users to securely authenticate and self-manage passwords directly from a Web browser, while providing administrators with functionality to meet or exceed their security objectives and achieve compliance with government and industry regulations. 
(TECHNICAL ARTICLE) READ ABSTRACT |

Four Key Ingredients for Successful Mobile Services by Hewlett-Packard Company

September 01, 2009 - (Free Research)
To compete and succeed in the changing market, service providers need to enhance their voice offerings and at the same time deliver innovative new experiences for their customers. In this white paper, we present four key ingredients for making this approach work. 
(WHITE PAPER) READ ABSTRACT |

Portal Authentication: A Balancing Act Between Security, Usability & Compliance by PistolStar, Inc.

August 25, 2009 - (Free Research)
This white paper discusses the problems with current authentication systems and the drivers that should be motivating organizations of all sizes to improve their access controls. 
(WHITE PAPER) READ ABSTRACT |

Increasing ROI with Data Services by Oracle Corporation

August 14, 2008 - (Free Research)
This white paper will address data services implementation and the role of Oracle Data Service Integrator in that process. It will describe the technical benefits of a data services implementation within the context of initiatives to promote business process management (BPM), service-oriented architecture (SOA), portal projects, and BI. 
(WHITE PAPER) READ ABSTRACT |

Realizing Business Value with Identity and Access Management by IBM

September 25, 2009 - (Free Research)
Read this white paper to learn how IBM identity and access management solutions help organizations realize business value through a centralized, automated identity and access management infrastructure. 
(WHITE PAPER) READ ABSTRACT |

Globo.com Acquires 200,000 New Customers in 2 years and Reduces Churn by 30% with Data Mining by SPSS Inc. Worldwide Headquarters

May 04, 2009 - (Free Research)
This Internet service provider/portal operator of Globo, Brazil's largest media conglomerate, delivers the content Brazilian Web users want using PASW Statistics. 
(CASE STUDY) READ ABSTRACT |

Desktop Authority Password Self-Service Version 4.1.1 - Free 30 Day Trial! by ScriptLogic Corporation

April 10, 2009 - (Free Research)
Desktop Authority® Password Self-Service™ provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls. 
(TRIAL SOFTWARE) READ ABSTRACT |

Dell™ ProConsult Virtualization Services by Dell and Microsoft

October 28, 2009 - (Free Research)
Simplify, consolidate, and aggressively accelerate virtualization with a portfolio of services that help decrease TCO and speed time to value. Dell ProConsult Virtualization Services simplify virtualization by helping you assess, plan, design and implement virtualization projects. Read this data sheet to learn more. 
(DATA SHEET) READ ABSTRACT |

MobilePASS Software Authenticators Flash Demo by SafeNet, Inc.

November 10, 2009 - (Free Research)
MobilePASS offers the security of strong two-factor authentication in a software token. View this demo and find out how MobilePASS allows you to easily and cost-effectively expand the range of online services offered to employees, customers, and partners. 
(PRODUCT DEMO) READ ABSTRACT |

Securing Loyalty: Insurance Carrier Strategies for Optimizing Agent Retention and Productivity by CSSI

December 2008 - (Free Research)
Today, technology provides tremendous, previously untapped opportunities for a carrier to enhance the experience of channel members and ensures greater productivity. This paper describes the challenges carriers face in the area of loyalty and the ways technology enables carriers to address common agent frustrations in unprecedented ways. 
(WHITE PAPER) READ ABSTRACT |

Web 2.0 at Work by Patriot Technologies, Inc.

April 2009 - (Free Research)
When offered a list of Web 2.0 types of site, only 17% of global IT managers in large companies identified correctly that all of them would come under the banner of Web 2.0. Learn more about Web 2.0 in this report. 
(ANALYST REPORT) READ ABSTRACT |

Don’t Let Outdated Telephony Hardware Slow You Down: Unifying Contact Centers Regardless of Location, Hardware Infrastructure or Agent Count by inContact

December 2009 - (Free Research)
Frequently, organizations that operate contact centers are faced with the challenge of working with inadequate telephony equipment. Frustrations range from having to get a few more years out of telephone equipment to having disparate systems. Read this white paper to learn about how contact centers can resolve these telecommunications complexities. 
(WHITE PAPER) READ ABSTRACT |

Improving Network Security: An Out-of-the-Box Approach by ArcSight, Inc.

September 2009 - (Free Research)
This video provides a short primer on VoIP and an attackers' objective. 
(VIDEO) READ ABSTRACT |

Voice Architectures and Deployment Models by Global Knowledge

December 2008 - (Free Research)
Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components. 
(WHITE PAPER) READ ABSTRACT |

PortalGuard: Strengthening Authentication to Adapt to Changing Circumstances™ by PistolStar, Inc.

August 2009 - (Free Research)
PortalGuard is a password authentication and security solution that allows end-users to authenticate and manage a portal password directly from a Web browser, while providing administrators with functionality to meet or exceed their security objectives. 
(PRODUCT OVERVIEW) READ ABSTRACT |

Case Study: Unified Communications and Indiana University Medical Group by CDW Corporation

September 2009 - (Free Research)
When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained. 
(CASE STUDY) READ ABSTRACT |

Networking and Unified Communications by CDW Corporation

September 2009 - (Free Research)
In an effort to drive profitability and rein in costs, businesses are continually seeking to improve operational capabilities. Primary to this objective are today’s burgeoning network infrastructures which are continually being asked to do more. 
(WHITE PAPER) READ ABSTRACT |

Converging Voice and IT Networks to Mobilize the Enterprise by Hewlett-Packard Company

September 2009 - (Free Research)
Because employees on the move require consistent access to people and data, enterprises have invested heavily in communications. HP and Ericsson have combined their strengths to provide an innovative, standards-based framework to unify and consolidate all the elements of an enterprise communications infrastructure. 
(WHITE PAPER) READ ABSTRACT |

A Practical Guide to Measuring Customer Satisfaction in the Contact Center by Interactive Intelligence

December 2009 - (Free Research)
In this paper learn how a single bad experience with a contact center may result in a customer being lost for life, something that companies cannot afford. 
(WHITE PAPER) READ ABSTRACT |

SharePoint High Availability - Protecting All Three Architecture Tiers by Marathon Technologies

September 2009 - (Free Research)
SQL Server is the relational database used for storing all content, data, and configuration information used by Office SharePoint Server 2007. Protecting SharePoint requires protecting each of the three architectural tiers. This whitepaper will discuss the need to protect all three tiers of SharePoint's implementation architecture. 
(WHITE PAPER) READ ABSTRACT |

Download Citrix NetScaler VPX Express for Free! by Citrix

October 2009 - (Free Research)
Now you can get the ultimate Web app delivery solution in a flexible, dynamic and cost effective virtual appliance with Citrix® NetScaler® VPX. Simply download the NetScaler VPX Express edition, then deploy it across your existing infrastructure - anywhere, anytime, anyhow you need it. 
(DOWNLOAD)

Integrating Microsoft Office SharePoint Server 2007 and SAP by Microsoft Corporation India Pvt Ltd

December 2007 - (Free Research)
This white paper describes the innovations in Microsoft® Office SharePoint® Server 2007 that make interoperability with SAP easier than ever. 
(WHITE PAPER) READ ABSTRACT |

Microsoft Office SharePoint 2007 Evaluation Guide by Microsoft Corporation India Pvt Ltd

February 2007 - (Free Research)
This evaluation guide is designed to give you a solid understanding of the design goals and feature set for Microsoft® Office SharePoint® Server 2007 and a familiarity with the product implementation. 
(EGUIDE) READ ABSTRACT |

Sun Systems for Enterprise 2.0 and Web 2.0 with MySQL by Sun Microsystems, Inc.

October 2009 - (Free Research)
This paper describes the hardware and software components of Sun’s new reference architecture, Sun Systems for Enterprise 2.0 and Web 2.0 with MySQL, studies the scalability of the architecture, and includes step-by-step directions for setup and configuration. 
(WHITE PAPER) READ ABSTRACT |

eToken PRO Anywhere Flash Demo by SafeNet, Inc.

November 2009 - (Free Research)
View this demo to learn why eToken PRO Anywhere is ideal for corporate and Internet security needs, enabling organizations to expand their range of online business services while providing end users with full roaming capabilities. For consumers, the convenience of a robust and yet simple “Plug and Play” solution is unbeatable. 
(PRODUCT DEMO) READ ABSTRACT |

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