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Four Key Ingredients for Successful Mobile Services by Hewlett-Packard Company

September 01, 2009 - (Free Research)
To compete and succeed in the changing market, service providers need to enhance their voice offerings and at the same time deliver innovative new experiences for their customers. In this white paper, we present four key ingredients for making this approach work. 
(WHITE PAPER) READ ABSTRACT |

Don’t Let Outdated Telephony Hardware Slow You Down: Unifying Contact Centers Regardless of Location, Hardware Infrastructure or Agent Count by inContact

December 03, 2009 - (Free Research)
Frequently, organizations that operate contact centers are faced with the challenge of working with inadequate telephony equipment. Frustrations range from having to get a few more years out of telephone equipment to having disparate systems. Read this white paper to learn about how contact centers can resolve these telecommunications complexities. 
(WHITE PAPER) READ ABSTRACT |

Improving Network Security: An Out-of-the-Box Approach by ArcSight, Inc.

September 11, 2009 - (Free Research)
This video provides a short primer on VoIP and an attackers' objective. 
(VIDEO) READ ABSTRACT |

Converging Voice and IT Networks to Mobilize the Enterprise by Hewlett-Packard Company

September 01, 2009 - (Free Research)
Because employees on the move require consistent access to people and data, enterprises have invested heavily in communications. HP and Ericsson have combined their strengths to provide an innovative, standards-based framework to unify and consolidate all the elements of an enterprise communications infrastructure. 
(WHITE PAPER) READ ABSTRACT |

Convergence That Makes Sense - Bringing Together Voice and Data Networks by Hewlett-Packard Company

September 01, 2009 - (Free Research)
Converged voice and data networks are becoming a major part of every IT strategy. There are significant advantages in bringing together voice, video, e-mail, instant messaging, business data, and office applications in a single, integrated network. Convergence is not just about cost savings anymore. 
(WHITE PAPER) READ ABSTRACT |

Voice Architectures and Deployment Models by Global Knowledge

December 2008 - (Free Research)
Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Unified Communications and Indiana University Medical Group by CDW Corporation

September 2009 - (Free Research)
When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained. 
(CASE STUDY) READ ABSTRACT |

Networking and Unified Communications by CDW Corporation

September 2009 - (Free Research)
In an effort to drive profitability and rein in costs, businesses are continually seeking to improve operational capabilities. Primary to this objective are today’s burgeoning network infrastructures which are continually being asked to do more. 
(WHITE PAPER) READ ABSTRACT |

Desktop Authority Password Self-Service Version 4.1.1 by ScriptLogic Corporation

April 2009 - (Free Research)
Desktop Authority® Password Self-Service™ provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls. 
(TRIAL SOFTWARE) READ ABSTRACT |

Grow Your Business with the Visibility to Capture More Sales Opportunities - Part 2 by Microsoft

September 2009 - (Free Research)
Watch this webcast to learn of the features and benefits in the new version of Microsoft Dynamics CRM 4.0. Microsoft Dynamics CRM offers you innovative ways to access this powerful relationship management solution to empower your employees to respond quickly to customer demands and increase customer satisfaction. 
(WEBCAST) READ ABSTRACT |

VMware ACE 2 Enterprise Edition: Desktop Virtualization Solution by AMD and VMware, Inc (E-mail this company)

VMware ACE 2 Enterprise Edition delivers desktop virtualization solutions for enterprise users. Use VMware ACE 2 to deploy an ACE virtual machine as an IT managed “virtual laptop” to remote workers, provision controlled desktop images as sandbox environments or run legacy operating systems & applications on an existing PC as you migrate to Vista. 
(SOFTWARE PRODUCT)

Case Study: Learning from GlaxoSmithKline's Cloud-Based Email Decision Process by Microsoft Corporation India Pvt Ltd

June 2009 - (Free Research)
GlaxoSmithKline is moving approximately 90,000 email users to Microsoft's Exchange Online, a cloud delivered service. The result is that GSK is able to optimize its messaging and collaboration platform to meet the full range of its end users' requirements - while saving on its ongoing costs. 
(CASE STUDY) READ ABSTRACT |

Managing Device Diversity: How To Embrace Employee-Owned BlackBerry, iPhone and Windows Mobile Smartphones (And Make Your CIO Smile) by BoxTone

October 2009 - (Free Research)
This free handbook explains why "enabled compliance" is what IT management and CIOs need to maximize mobile worker productivity while optimizing the balance of service quality, cost and risk to the organization. 
(WHITE PAPER) READ ABSTRACT |

Best Practices in Lead Development by KnowledgeStorm Webinars (E-mail this company)

May 2005 - (Free Research)
Learn how your company can change from a lead generation business model to a dynamic lead development process in this joint Webcast from SiriusDecisions and KnowledgeStorm. 
(WEBCAST) READ ABSTRACT |

Filling the Gap: Embedded Business Intelligence as an Additional Revenue Stream by LogiXML

October 2009 - (Free Research)
BI capabilities are becoming a must-have for independent software vendors. But customers and prospects are no longer satisfied with basic home-built solutions and offerings from legacy vendors. 
(WHITE PAPER) READ ABSTRACT |

HP Virtual Desktop Infrastructure with VMware View: Bring the benefits of industry-standard servers to your desktop environment by HP, Vmware and AMD

January 2009 - (Free Research)
This solution provides a centralized approach to managing your desktop environment and protecting the information within it. It brings the far-reaching benefits of industry-standard servers and shared storage to your desktop environment, while delivering a full virtual PC experience. 
(BROCHURE) READ ABSTRACT |

Ensuring Reliable Inbound Supply Integration by Sterling Commerce

September 2009 - (Free Research)
This white paper will enumerate the critical business challenges, as well as specific opportunities and benefits of working aggressively to achieve inbound supply integration. 
(WHITE PAPER) READ ABSTRACT |

Unified Email and Web Security for Small Businesses: Reduce Management Complexities and Increase Security by Webroot Software, Inc.

September 2009 - (Free Research)
The head of IT for Sunco Cabinets, a small business, felt the new Web Security service might be the answer to simplify enforcement of Sunco's Internet use policy and protect against emerging web-based threats. Read this case study to learn how this Webroot solution gave Sunco the protection they needed. 
(CASE STUDY) READ ABSTRACT |

Getting the Most From Your Marketing Events: The ROI of In-Person Seminars, Trade Shows, and Webinars by Citrix Online

November 2009 - (Free Research)
This paper discusses the results of a recent survey of marketers using different types of events in the marketing mix, offers quantitative formulae for calculating your own event marketing ROI, and offers guidance for marketers and organizations to create and optimum event marketing strategy. 
(WHITE PAPER) READ ABSTRACT |

Enabling Software and SaaS Vendors to Gain Competitive Advantage: Partnering with SAP for Business Intelligence and Analytics to Achieve Rapid ROI by SAP America Inc

November 2009 - (Free Research)
On-premises software and SaaS vendors looking to provide BI and analytics functionality have a choice to develop their own components or to partner with an existing BI and analytics vendor. In this white paper, IDC presents evidence showing that a partnership with SAP can result in rapid ROI, improved productivity, innovation and more! 
(WHITE PAPER) READ ABSTRACT |

OEM Program eBook by SAP America Inc

October 2009 - (Free Research)
Find out how to tap into a long-running program with over 750 OEM partners worldwide, and make SAP BusinessObjects market leading BI platform your own. 
(EBOOK) READ ABSTRACT |

CA Standardizes Business Intelligence and Reporting Infrastructure with BusinessObjects Enterprise XI by SAP America Inc

October 2009 - (Free Research)
Find out how CA used the same SAP BusinessObjects tool across multiple products to reduce their customers' costs and reduce the time it takes them to create their own customized reports. 
(CASE STUDY) READ ABSTRACT |

Hard Hat Area: Myths and Pitfalls of Data Mining by SPSS Inc. Worldwide Headquarters

February 2009 - (Free Research)
The intrepid data miner runs many risks, including being buried under mountains of data or disappearing along with the "mysterious disappearing terabyte." Myths and misconceptions create their own risks and need to be debunked. This article outlines some risks, debunks some myths, and provides some protective "hard hats" for data miners. 
(WHITE PAPER) READ ABSTRACT |

Key Trends in B2B Ecommerce by Elastic Path

November 2009 - (Free Research)
Join Brian Walker as he discusses emerging trends within B2B eCommerce for you to use in evolving your own B2B online experience. 
(WEBCAST)

Pocket E-Guide-- Alternative Antimalware Testing: Step-by-Step Guide from Joel Snyder by ESET

November 2009 - (Free Research)
Read this E-Guide to learn about an alternative to traditional antimalware testing, using your perimeter network security tools. Snyder lays out a step-by-step guide to validate your own malware including where to find sample test viruses, equipment needed, and the channels to test. 
(EGUIDE) READ ABSTRACT |

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