IVR Owning Manager White Papers, IVR Owning Manager Software, IVR Owning Manager Research, Hardware and Services

Top 5 Ways to Make IVR Work For You and Your Customers by inContact

January 18, 2012 - (Free Research)

This white paper describes five tips and challenges for using Interactive Voice Response (IVR) systems.

(WHITE PAPER)

READ ABSTRACT |

The Desktop Admin's Guide to BYOD: Pros and Cons of BYOD by Aerohive Networks

May 23, 2012 - (Free Research)

Despite the fact that BYOD and BYOPC can reduce costs, add IT flexibility, and keep employees happy, they are not without issues. Check out this E-Book from SearchConsumerization.com to learn the promises and pitfalls of BYOD and BYOPC and discover how to successfully embrace them in your organization.

(EBOOK)

READ ABSTRACT |

Coaching Techniques for Dealing with Underperformers by Global Knowledge Network, Inc.

May 2004 - (Free Research)

People do not perform at their job for one of two reasons: either they can't or they won't. The second type of employee is the one we will address in this paper- the employee who chooses not to do his or her job for whatever reason.

(WHITE PAPER)

READ ABSTRACT |

Islamic Finance for Investment Managers by Advent Software, Inc

March 2012 - (Free Research)

Islamic investment management today presents great opportunities, but setting up a compliant operation requires numerous considerations. Access this white paper to uncover 5 steps that will ensure a Shari’ah-compliant portfolio.

(WHITE PAPER)

READ ABSTRACT |

Perceptions of business technology in the 21st century by ComputerWeekly.com

February 2012 - (Free Research)

The Economist Intelligence Unit reviews changing expectations for technology and assesses their implications for CIOs, the IT function and the business.

(ESSENTIAL GUIDE)

READ ABSTRACT |

Forrester Webcast - BYOD’s Impact on Wired and Wireless Isn’t What You Expect by Fluke Networks

May 2012 - (Free Research)

<p>Register now for this exclusive live webinar and learn how to start troubleshooting your network and application problems in your wireless environment to enable a successful BYOD initiative in your organization.</p>

(WEBCAST)

Adapt your contact center for increased customer satisfaction by inContact

January 2012 - (Free Research)

This video explains how you can combine interactive voice response (IVR) and ACD systems into one that tracks calls, call waits and offers "self-service" options for callers with a long wait. Watch this now to see a detailed overview of this all-in-one system that will save your organization money.

(VIDEO)

READ ABSTRACT |

CW+ Casio research: The meeting room marathon - a waste of corporate time ? by ComputerWeekly.com

July 2010 - (Free Research)

Meeting room technology problems are a genuine and largely ignored burden on large British organisations - a single IT manager is called upon to solve 447.2 incidents a year per company.

(WHITE PAPER)

READ ABSTRACT |

Make over your data center: Virtual-ready infrastructure simplifies IT and increases business value by Dell, Inc. and Intel

March 2010 - (Free Research)

By turning to a virtual-ready infrastructure, IT has the opportunity to create a next-generation architecture that fundamentally changes the way data centers work for the future. In doing so, IT has the opportunity to transform its own value to the organization by making the infrastructure more flexible and ready to move at the speed of business.

(WHITE PAPER)

READ ABSTRACT |

DLP for Tablets: An Intelligent Security Decision by Symantec Corporation

April 2012 - (Free Research)

Employee-owned tablets have proliferated in the corporate environment, enabling increased productivity and flexibility. But at the same time, the risk to data loss has also grown; prompting IT managers to reassess their security strategies. In this paper, explore the options for securing confidential and sensitive data on tablet devices.

(WHITE PAPER)

READ ABSTRACT |

IT Handbook: Building a Private Cloud in 10 Steps by Dell and VMware

May 2012 - (Free Research)

This expert e-book guides you through the 10 essential steps of building a private cloud. Learn how you can assess your organization’s readiness for the cloud, determine which resources should reside in the cloud and then begin the process of implementing an established cloud model.

(EBOOK)

READ ABSTRACT |

A Total Cost of Ownership Analysis of SAP's Business Communications Management Solution by SAP America, Inc.

March 2012 - (Free Research)

Read this paper to learn why an all-Internet Protocol (IP)-based contact center solution such as the SAP Business Communication Management (BCM) is attractive to administrators seeking to lower call costs, reduce hardware needs, and improve the operational performance of multiple centers and communication channels.

(WHITE PAPER)

READ ABSTRACT |

10 Mobile Security Requirements for the BYOD Enterprise by Accellion, Inc.

March 2012 - (Free Research)

This asset explains why organizations should search beyond Mobile Device Management (MDM) policies in the workplace and implement a Mobile Content Management solution to help keep users, devices, and – most importantly – corporate data secure.

(WHITE PAPER)

READ ABSTRACT |

The global state of the PMO: The IT perspective by ComputerWeekly.com

May 2011 - (Free Research)

This benchmarking study from ESI International identifies the trends impacting the project management function in IT industry in three areas: PMO maturity, measuring and reporting on PMO effectiveness, as well as training involvement.

(IT BRIEFING)

READ ABSTRACT |

Latest IT bonus figures - what are IT professionals earning ? by ComputerWeekly.com

November 2010 - (Free Research)

Bonus payments have long been a feature of the reward package for most IT professionals, but when the UKeconomy went into freefall during late 2008, many employers either reduced such payments or did away withthem altogether.

(WHITE PAPER)

READ ABSTRACT |

Open Information Security Management Maturity Model (O-ISM3) by ComputerWeekly.com

January 2011 - (Free Research)

The O-ISM3 is The Open Group framework for managing information security and information in the Open Information Security Management Maturity Model (O-ISM3) wider context. It aims to ensure that security processes in any organization are implemented so as to operate at a level consistent with that organization's business requirements.

(WHITE PAPER)

READ ABSTRACT |

CW+ Open Group: Governance in IT and Architecture - TOGAF by ComputerWeekly.com

October 2010 - (Free Research)

This White Paper recommends additional definition of IT governance within TOGAF to strengthen an organization’s ability to effectively govern the architecture and make appropriate investment decisions.

(WHITE PAPER)

READ ABSTRACT |

Network Evolution E-Zine: Wireless LANs and Multimedia: Matching wired network performance and quality by SearchNetworking.com

May 2012 - (Free Research)

The June edition of SearchNetworking.com’s Network Evolution E-Zine outlines the three basic steps enterprises should follow when preparing for video. Uncover how to integrate these steps into your network plans and learn how to say goodbye to your troubles with video.

(EZINE)

READ ABSTRACT |

STOP LOOKING! THE FCR SILVER BULLET IS ALREADY HERE by Enkata Technologies

April 2012 - (Free Research)

This paper discusses first contact resolution and the offerings for measuring success with FCR.

(WHITE PAPER)

READ ABSTRACT |

How to navigate the cloud securely and confidently by ComputerWeekly.com

November 2010 - (Free Research)

Security is one of the most commonly cited barriers preventing IT managers from taking advantage of cloud computing – yet some experts say the cloud could and should be more secure than in-house IT. This paper looks at how to be confident about security in the cloud.

(WHITE PAPER)

READ ABSTRACT |

E-Guide: 2010 Data Center Trends by Dell, Inc. and Intel

August 2010 - (Free Research)

This expert e-guide offers an overview of SearchDataCenter.com's annual Data Center Purchasing Intentions Survey. Get insight into this year's trends around server hardware, operating systems and virtualization. Find out what your IT peers have made top priorities in their data centers this year and much more!

(EGUIDE)

READ ABSTRACT |

Reducing Backup Volume: Key Ways your Organization can Save by Quantum Corporation

February 2010 - (Free Research)

This case study explains how Quantum DXi3500 Saves Virtual Iron Time & Money with 95% Reduction in Backup Volume and Saving $12,000 annually on tape media costs.

(CASE STUDY)

READ ABSTRACT |

Reducing Backup Volume: Key Ways your Organization can Save by Quantum Corporation

October 2008 - (Free Research)

This case study explains how Quantum DXi3500 Saves Virtual Iron Time & Money with 95% Reduction in Backup Volume and Saving $12,000 annually on tape media costs.

(CASE STUDY)

READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.

(SOFTWARE PRODUCT)

Bringing Order to the Chaos of “Bring Your Own Device” by Enterasys

April 2012 - (Free Research)

<p>In order to fully accept the “Bring Your Own Device” (BYOD) trend in your enterprise, it is vital to find a solution that provides security, scalability, centralized policy, and a superior end-user experience. Learn how you can bring order to the chaos of BYOD, plus details of a solution that can help you achieve this.</p>

(WHITE PAPER)

READ ABSTRACT |

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.

Business email address:
First name: (optional)
Last name: (optional)