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Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.

(ASP & SOFTWARE PRODUCT)

Tips for a Pain Free ERP Implementation by Plex Systems

July 20, 2010 - (Free Research)

Your next software implementation doesn’t have to be a nightmare. It can be done faster and with less training and without the need for upgrades or continued training. Read this paper to learn about the Plex Online implementation and training process, a process perfected over hundreds of successes.

(WHITE PAPER)

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Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.

(HARDWARE PRODUCT)

Top 5 Ways to Make IVR Work For You and Your Customers by inContact

January 18, 2012 - (Free Research)

This white paper describes five tips and challenges for using Interactive Voice Response (IVR) systems.

(WHITE PAPER)

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A Total Cost of Ownership Analysis of SAP's Business Communications Management Solution by SAP America, Inc.

March 27, 2012 - (Free Research)

Read this paper to learn why an all-Internet Protocol (IP)-based contact center solution such as the SAP Business Communication Management (BCM) is attractive to administrators seeking to lower call costs, reduce hardware needs, and improve the operational performance of multiple centers and communication channels.

(WHITE PAPER)

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22 November 2011: Read the latest issue of the UK’s leading technology publication, where we analyse the latest technology news and what it means for IT managers. by ComputerWeekly.com

December 12, 2011 - (Free Research)

In this week’s Computer Weekly, we talk to the British Library about the enormous storage challenges of digitising its printed archive; we examine the state of the UK IT jobs market and the skills that are most in demand by employers; and we look at case studies of the best virtualisation projects. Download the new issue now.

(EZINE)

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IT Courseware by SkillSoft Corporation

SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.

(ASP & SOFTWARE PRODUCT)

AstraZeneca: Success Story by SuccessFactors

April 27, 2012 - (Free Research)

<p>AstraZeneca was looking for a way to automate its manual duty assignment and logging training processes. Read this case study to learn how they accomplished this by implementing a learning management system to automate and streamline the assignment of all regulatory and job-specific training.</p>

(CASE STUDY)

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E-Organizing for Busy Project Managers by Global Knowledge Network, Inc.

June 2005 - (Free Research)

Learn how to manage your electronic tools before they manage you. This paper will teach you how to properly utilize your office technologies and set effective communication rules with your project team.

(WHITE PAPER)

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Justifying Your Technology Investments Through ROI by KnowledgeStorm Webinars (E-mail this company)

April 2004 - (Free Research)

As budgets stay tight and finance professionals become more involved in technology buying decisions, be better prepared to defend your business case through the use of financial metrics and Return on Investment (ROI) calculators.

(WEBCAST)

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Tips on Applying for and Passing the PMP or CAPM Exam: Updated for PMBOK 4th Edition by Global Knowledge

January 2007 - (Free Research)

This white paper outlines the application process for both the PMP and CAPM exams, explains the composition of the exam questions, provides tips for successfully passing the exam, and lists the requirements to maintain certification.

(WHITE PAPER)

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Channel Partners Case Study: Quadsys Limited by ESET

May 2012 - (Free Research)

<p>Discover how your business can provide effective security solutions to clients while achieving aggressive margins. Access this case study to see how a partner program helped one channel business thrive.</p>

(WHITE PAPER)

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Computer Weekly Buyers' Guide: Cloud Computing by ComputerWeekly.com

January 2011 - (Free Research)

This seven-page Buyer’s Guide to Cloud Computing by Computer Weekly journalists details the kinds of cloud offering that CIOs and senior IT professionals will need to take into account as they plan future outsourcing, hosting and application strategies.

(ESSENTIAL GUIDE)

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Adapt your contact center for increased customer satisfaction by inContact

January 2012 - (Free Research)

This video explains how you can combine interactive voice response (IVR) and ACD systems into one that tracks calls, call waits and offers "self-service" options for callers with a long wait. Watch this now to see a detailed overview of this all-in-one system that will save your organization money.

(VIDEO)

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iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare

iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells.

(SOFTWARE PRODUCT)

How to Successfully Implement an ERP system

by Epicor Software Corporation

April 2012 - (Free Research)

Read this expert e-guide to learn best practices for building a successful ERP implementation strategy, including a list of must-have steps. In addition, discover six tips to follow that can help you effectively train your employees on the process.

(EGUIDE)

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Netherlands Railways uses optimization to grow ridership with minimum congestion and maximum efficiency by IBM

May 2012 - (Free Research)

Access this exclusive case study to gain insight on how Netherlands Railways, the nation's largest and Europe's busiest, was able to save € 20 million annually by crafting an optimized operating plan that improves service quality, reduces costs, and provides guidance for future infrastructure investments.

(CASE STUDY)

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Succeeding in test automation: Collaboration between Agile testers and programmers by Micro Focus

May 2012 - (Free Research)

This essential resource details why communication and collaboration are such important tester skills. Read on to get expert advice from Quality Assurance writer, Lisa Crispin, on training a tester for collaborative teamwork.

(EGUIDE)

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Top 10 Security Checklist for SOHO Wireless LANs by Global Knowledge Network, Inc.

May 2005 - (Free Research)

Discover the ten simple steps SOHO users can take to secure their wireless networks.

(WHITE PAPER)

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Computer Weekly - 17 April 2012: How to ensure smartphone security by ComputerWeekly.com

April 2012 - (Free Research)

This week’s Computer Weekly examines the growing threat from smartphones being targeted by hackers and viruses as the devices are increasingly used for work. Hospitality giant Mitchells & Butlers talks about its migration to the cloud and the CIO of Airbus discusses his IT priorities and how he spends €500m a year on IT.

(EZINE)

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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.

(SOFTWARE PRODUCT)

Small Business Data Storage with Enterprise Dependability by Dell and Microsoft

March 2012 - (Free Research)

This white paper outlines the features and advantages of the Dell PowerVault NX200 with Windows Storage Server 2008 Basic, optimized for small businesses that may not have the largest in-house IT team, but need robust and reliable storage.

(WHITE PAPER)

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Genzyme: Success Story by SuccessFactors

April 2012 - (Free Research)

Finding and implementing an employee performance management system that is able to grow with your business can be hard. Read this case study to learn how, after 10 years, a global biotechnology company is using the same performance management software to meet their unique business needs.

(CASE STUDY)

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ReferenceWare by SkillSoft Corporation

ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment!

(SOFTWARE PRODUCT)

Mobility - Aironet 1100 Series by Cisco Systems

The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs.

(HARDWARE PRODUCT)

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