Despite the fact that BYOD and BYOPC can reduce costs, add IT flexibility, and keep employees happy, they are not without issues. Check out this E-Book from SearchConsumerization.com to learn the promises and pitfalls of BYOD and BYOPC and discover how to successfully embrace them in your organization. 

This paper provides best practice guidelines for deploying SAP software solutions on VMware Infrastructure 3. 

Read this paper to learn why an all-Internet Protocol (IP)-based contact center solution such as the SAP Business Communication Management (BCM) is attractive to administrators seeking to lower call costs, reduce hardware needs, and improve the operational performance of multiple centers and communication channels. 

This paper discusses first contact resolution and the offerings for measuring success with FCR. 

With the August 2011 PCI Standards Council update, internal tokenization has gained momentum as the lowest impact solution that large merchants can implement to achieve PCI compliance for stored cardholder data. In this session, independent expert Walter Conway discusses best practices for solution selection and implementation. 

Throughout the CISSP preparation course offered by Global Knowledge, we cover the various security mechanisms, principles, concepts, and facts that will be included on the CISSP exam. 

Are your decision-support systems and servers up to date, equipped to handle today's onslaught of data? Legacy systems are no longer viable. This paper explores the results of a research report about decision-support systems, highlighting how Dell's 12th-generation servers and solutions meet these evolving requirements based on users' responses. 

This presentation transcript explores the options of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions and potential pain points, and get help deciding if the cloud is a good option for your organization. 

Are you really implementing safe web browsing practices? With so many misconceptions about safe web browsing, it can be hard to tell. This paper explores the top 5 myths to safe web browsing and uncovers the true facts to help you stay secure.   

Since the creation of the Agile Manifesto, many development teams have embraced the guidelines of agile. However, it’s likely that other internal development teams or partners that you work with haven’t completely left behind “old school” methods. Learn how to stay in control and keep development efficient even when everyone isn’t completely agile. 

This white paper provides guidelines for the use of EMC Data Domain deduplication for Oracle Recovery Manager backup over a Network File System mount. 

SQL Server database administrators (DBAs) are often asked to fix performance problems without being given  sufficient training, time or budget. Read this paper to discover three straightforward workaround strategies to use as well as guidelines for fine-tuning your application efficiency that will improve your SQL Server performance.