Cisco ASA 5500 Series by Cisco Systems, Inc.. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc..
		Foglight - Application Management to Unify IT and the Business by Dell Software. Your applications are the lifeblood of the service that IT delivers to end users and the business. Foglight, correlates application performance data and events from the entire more... >> Discover more offerings from Dell Software.

Understanding ITIL® Service Portfolio Management: An Approach For Implementing Effective Service Lifecycle Management by BMC Software, Inc. June 15, 2009 - (Free Research) IT executives and their teams need a comprehensive and accurate view of IT services. A service catalog includes all relevant details about your services, including which service level agreements (SLAs) are associated with it, who is able to request it, how much it costs, and how to fulfill it. This paper describes the IT Infrastructure...  (WHITE PAPER) READ ABSTRACT |

SPRINT Enables Intelligent Enterprise by Hewlett-Packard Company November 01, 2011 - (Free Research) Every CIO would like to improve IT services and streamline service desk processes. Access this case study to learn how the IT department at Sprint Nextel Corporation did just that, reducing service desk incidents from 300 to 45 and slashing critical events by 20%.  (CASE STUDY) READ ABSTRACT |

Elavon Achieves Greater Business Agility with CA Data Center Automation by CA Technologies. October 2008 - (Free Research) Learn about a real-life example of how an automation architecture design that consolidates redundant, underperforming assets enabled one organization to meet the demands of an aggressive growth strategy while delivering high levels of service quality.  (WHITE PAPER) READ ABSTRACT |

Lubrizol's Service Management Transformation by HP & Intel® June 2011 - (Free Research) Download this case study to discover how a company transitioned to a service-oriented organization in a timely and cost-effective manner by implementing HP education, software tools and ITSM services.  (CASE STUDY) READ ABSTRACT |

ITIL: The building blocks of an ITSM strategy by FrontRange Solutions Inc. January 2012 - (Free Research) Services are the building blocks of an ITSM strategy, but how does an enterprise begin to pick and choose the "right" services to manage or develop? Inside this e-guide, get the answer to this question and more. Gain expert insight into utilizing ITIL for continuous improvement in asset management, ITSM, and help desk operations.  (EGUIDE) READ ABSTRACT |

Be a multi-sourced IT services broker by Hewlett-Packard Company May 2013 - (Free Research) The short-term gains of ad hoc cloud adoption can quickly lead to long-term service integration and management pains without a well-developed cloud deployment plan. Review this essential resource to help guide you when designing your cloud service strategy.  (WHITE PAPER) READ ABSTRACT |

Essential ITIL: What You Need to Succeed by CA Technologies. August 2008 - (Free Research) ITIL starts with a commitment to the people of IT, because it consists of a series of individual IT practitioner certifications.  (WHITE PAPER) READ ABSTRACT |

10 Simple Steps to ITIL Network Compliance by Netcordia December 2007 - (Free Research) Vendors of all kinds are marketing their products as ITIL-compliant, and many are, to some degree or another. But only a few clearly stand out because of their ability to make ITIL compliance much easier and more cost-effective on an ongoing basis. Read on to learn how Netcordia stays at the top of this short list of vendors.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly 18 October 2011: Download the latest issue of the UK's leading technology publication, where we analyse the latest news in IT and what it means for IT managers by ComputerWeekly.com October 2011 - (Free Research) In this week's Computer Weekly, we talk to the CIO of the London 2012 Olympics about progress on the UK's highest-profile IT implementation. We ask customers about Oracle’s long-awaited Fusion Applications; review the latest version of Windows Server; and find out how the Blackberry outage affected corporate customers. Download the new issue now.  (EZINE) READ ABSTRACT |

ITIL V3 and the PMBOK® - Distinct but Complementary by Global Knowledge December 2008 - (Free Research) This white paper examines the IT Infrastructure Library Version 3® (ITIL V3®) and the Project Management Body of Knowledge (PMBOK).  (WHITE PAPER) READ ABSTRACT |

Ten Things You Should Know About SharePoint 2010 by Global Knowledge November 2010 - (Free Research) This paper examines how your organization can benefit from the new version of SharePoint. Whether you are an end-user who wants faster queries and easier editing options; or an administrator who wants leverage when working with developers, an upgrade to the new version of SharePoint will definitely reap dividends.  (WHITE PAPER) READ ABSTRACT |

NetApp FAS6240 Clustered SAN Champion of Champions by NetApp December 2012 - (Free Research) This informative white paper outlines NetApp’s Clustered SAN systems ability to supply a compelling solution to meet current mission critical storage needs as well as future enterprise storage requirements.  (WHITE PAPER) READ ABSTRACT |

Centennial Discovery 2007 by FrontRange Solutions Inc September 2008 - (Free Research) Centennial Discovery is an award-winning IT Audit and Inventory management solution designed to improve IT governance by enabling customers to more effectively plan, manage and report on various IT operational disciplines  (DEMO) READ ABSTRACT |

SWISSCOM CORPORATE CUSTOMERS GET CHOICE OF MANAGED CLOUD OR ON-PREMISES UNIFIED COMMUNICATIONS by Hewlett-Packard Limited July 2012 - (Free Research) Read this whitepaper as it discusses a real world case study of a large corporation who utilized managed services to improve their IT by unifying communications and portal environments for easier collaboration, and also offering easier and secure access to latest versions of desktop solutions.  (WHITE PAPER) READ ABSTRACT |

Intel® Cloud Builders Guide: Cloud Design and Deployment on Intel® Platforms - Enhancing Server Platform Security with VMware by Intel April 2011 - (Free Research) Intel® Cloud Builders built a cloud with the use of a technology preview version of VMware vCenter Server, VMware vSphere Hypervisor, Intel Xeon processor 5600 series based server platforms and a plug in designed to interface with Intel Trusted Execution technology to provide platform attestration in the cloud.  (WHITE PAPER) READ ABSTRACT |

Virtualizing Microsoft Exchange Server by SearchExchange.com May 2013 - (Free Research) Check out this expert handbook that will help you cut through the biases about various platforms and enable you to pick the best solution to virtualize your Exchange Servers.  (EGUIDE) READ ABSTRACT |

Dell and Microsoft Windows Server 2008 by Dell, Inc. December 2008 - (Free Research) Windows Server 2008 is designed to provide increased reliability and control over your server infrastructure.  (BROCHURE) READ ABSTRACT |

Siemens Increases Productivity, Reduces Deployment Time by 83 Percent by Microsoft Corporation India Pvt Ltd November 2008 - (Free Research) Siemens IT Operations, had the challenge of connecting a myriad of dissimilar systems to overcome this problem they deployed Microsoft® BizTalk® Server 2004 to integrate and manage a range of applications and business processes.  (CASE STUDY) READ ABSTRACT |

Zenoss Core: Open Source Monitoring and Systems Management by Zenoss, Inc. January 2009 - (Free Research) Network management and systems management professionals have more infrastructure than ever to manage. Existing systems management tools are incomplete, too expensive and/or too complex. Download this trial softwar and learn how Zenoss Core Open Source Monitoring and Systems Management can help.  (TRIAL SOFTWARE)

SharePoint E-zine Vol.5: Document version control gets a face-lift in SharePoint 2007 by SearchWinIT December 2008 - (Free Research) In this edition of the SharePoint E-zine, you will explore how SharePoint 2007 reduces the complexity associated with document version control.  (EZINE) READ ABSTRACT |

CW+: Quocrica report: Managed hosting in Europe by ComputerWeekly.com September 2010 - (Free Research) The term “managed hosting” describes the provision of a ready to use IT stack including hardware and infrastructure software for thedeployment of applications.  (WHITE PAPER) READ ABSTRACT |

Microsoft Exchange 2010 on VMware: Use Cases by VMware, Inc. October 2010 - (Free Research) This paper provides use cases and primary technical benefits that can be achieved by deploying Exchange 2010 on VMware vSphere.  (WHITE PAPER) READ ABSTRACT |

Best Practices Guide: Microsoft Exchange 2010 on VMware by VMware, Inc. October 2010 - (Free Research) This paper provides use cases and primary technical benefits that can be achieved by deploying Exchange 2010 on VMware vSphere.  (EGUIDE) READ ABSTRACT |

How Does Virtualization Change Your Approach to Enterprise Security? by GlassHouse Technologies, Inc. June 2010 - (Free Research) As with any new technology, in order to achieve a secure implementation, it is necessary to augment existing policies and practices with an understanding of how virtualization works. Read this paper to find out more.  (WHITE PAPER) READ ABSTRACT |

Conflicker Working Group - Lessons learned from Conflicker by ComputerWeekly.com January 2011 - (Free Research) In November 2008, Conficker A, the first of five variants of the malware, rapidly began infecting computers which had failed to install a Microsoft patch released just weeks earlier. In late December 2008, Conficker B added new mechanisms for distribution including USB storage devices.  (WHITE PAPER) READ ABSTRACT |

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