The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.. Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more... >> Discover more offerings from SAP America, Inc..
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Presentation Transcript: Expanding the Data Center - Traditional Deployments Vs. The Cloud Vs. Co-location by Horizon Data Center Solutions March 02, 2010 - (Free Research) Read this presentation transcript to learn about different data center expansion options. Discover the pros and cons of colocation, cloud computing and IT outsourcing and determine which model is best for your organization.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Presentation Transcript: Discover New Revenue Streams - Add Managed Hosting to your Managed Services by Verio February 02, 2010 - (Free Research) In this presentation transcript, join Zeus Kerravala, of the Yankee Group, and Janine Soika, a channel marketing leader from Verio, for a quick discussion that will jumpstart your monthly revenue.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

SWISSCOM CORPORATE CUSTOMERS GET CHOICE OF MANAGED CLOUD OR ON-PREMISES UNIFIED COMMUNICATIONS by Hewlett-Packard Limited July 31, 2012 - (Free Research) Read this whitepaper as it discusses a real world case study of a large corporation who utilized managed services to improve their IT by unifying communications and portal environments for easier collaboration, and also offering easier and secure access to latest versions of desktop solutions.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript:  A Pragmatic Approach to Managing the Cloud by Zenoss, Inc. March 12, 2010 - (Free Research) In this presentation transcript, learn about top cloud management issues and how to overcome them. Discover the differences between managing public and private clouds and find out how to handle user accessibility issues and application conflicts with leading cloud platforms.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Why You Need an Infrastructure Provider - The Top 10 Things to Look For When Choosing One by Verio January 29, 2010 - (Free Research) Read this whitepaper to learn the benefits of outsourcing to infrastructure providers in today's competitive environment that can deliver solutions that meet the new demands of IT departments. Here are 10 things to look for when seeking out that provider.  (WHITE PAPER) READ ABSTRACT |

Further IT Spending Cuts Likely in Europe's Public Sector by ComputerWeekly.com July 05, 2010 - (Free Research) The UK's June Budget provides a mandate for all government departments to submit their spending review plans before the summer break and reports that it has scheduled the government spending review for October.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly 1 November 2011: Read this week's issue of the UK's leading technology publication, with the latest news, analysis and opinion for IT managers by ComputerWeekly.com October 28, 2011 - (Free Research) In this week's Computer Weekly, we examine the IT challenges facing retailers in a world of multi-channel shopping; our latest Buyer's Guide looks at upgrading from Windows XP to Windows 7 as XP approaches the time Microsoft ceases support; and we kick-off this year's search for the most influential people in UK IT. Download the new issue now.  (EZINE) READ ABSTRACT |

Harvey Nash CIO Survey 2012 by ComputerWeekly.com May 14, 2012 - (Free Research) CIOs are more confident of securing technology budget increases than at any time in the last five years, according to the CIO Technology Survey 2012.  (IT BRIEFING) READ ABSTRACT |

Are businesses taking chances when it comes to managing outsourcing risk? by ComputerWeekly.com December 08, 2010 - (Free Research) Nearly 95 percent of organisations buy, provide or both buy and provide outsourced services and functions, in which they face inherent risks created by new and unforeseen challenges.  (WHITE PAPER) READ ABSTRACT |

Defining the Business Change Agenda   by ComputerWeekly.com May 14, 2013 - (Free Research) Is business transformation really the key to success ? This research from analyst group Freeform Dynamics offers some answers.  (ANALYST REPORT) READ ABSTRACT |

SunGard Cloud Computing: Resiliency is the Key to Success by SunGard Availability Services August 18, 2010 - (Free Research) Welcome to cloud computing. This white paper will briefly explain what cloud computing is, review the facts which underlie the hyperbole, and will consider both the benefits and challenges that it brings to organizations.  (WHITE PAPER) READ ABSTRACT |

Privileged User Activity Auditing: The Missing Link for Enterprise Compliance and Security by Centrify Corporation September 21, 2011 - (Free Research) View this paper to describe how Centrify DirectAudit can solve the security, compliance and third-party access challenges organizations face when auditing and monitoring UNIX, Linux and Windows systems and discover why traditional approaches cannot address the requirements of today's changing environment.  (WHITE PAPER) READ ABSTRACT |

CW+: 500 Club case study: The Royal Mail approach to supplier relationship management by ComputerWeekly.com December 21, 2010 - (Free Research) Your IT department and your suppliers are at loggerheads. There is a culture of one-upmanship and awkwardness on both sides. It’s not quite war, but its getting there. What do you do?  (WHITE PAPER) READ ABSTRACT |

Business Continuity and Resiliency Services from IBM by IBM June 17, 2010 - (Free Research) When disaster strikes, business must keep moving. Combing the advantages of a cloud computing infrastructure, IBM helps deliver business continuity and resiliency solutions based on tested methodologies designed specifically for your enterprise. Read this paper and learn how cloud computing can give you access to your data no matter what.  (WHITE PAPER) READ ABSTRACT |

Lean IT: The Time for Transformation is Now by CA Technologies. August 01, 2009 - (Free Research) Many institutions are investigating opportunities to create more value for customers by eliminating or reducing non-value-adding activities. Lean processing, long a staple in manufacturing, provides this opportunity for increasing efficiency within financial services.  (ANALYST REPORT) READ ABSTRACT |

HP Application Services - Service Area Overview - Connect and grow to create seamless, secure, and context-aware experiences by Hewlett-Packard Company April 03, 2013 - (Free Research) Access this whitepaper to learn how third-party IT services can drastically ease the pain of modernizing your IT portfolio.  (WHITE PAPER) READ ABSTRACT |

Top Ten Reasons to Transition Your IT Lab Environments to the Cloud by Skytap, Inc. October 14, 2010 - (Free Research) Adopting cloud services is a smart move for almost any IT organization and the high cost, dynamic nature of lab environments makes them prime candidates to transition first.  (WHITE PAPER) READ ABSTRACT |

HP Application Services - Service Area Overview - Connect and grow to create seamless, secure, and context-aware experiences by Hewlett-Packard Limited December 31, 2011 - (Free Research) Access this whitepaper to learn how third-party IT services can drastically ease the pain of modernizing your IT portfolio.  (WHITE PAPER) READ ABSTRACT |

Virtual Data Center E-Zine - Volume 21: Pros and Cons of Moving to the Cloud by SearchDataCenter.com April 07, 2010 - (Free Research) Cloud offerings are available today, but the technology and practices are still evolving. Organizations should consider a number of tradeoffs and implications carefully before making the move to the cloud. Learn which issues might make the case for cloud computing and which ones might be deal-breakers.  (EZINE)

Moving Email Management to the Cloud: Understanding IT Transitions by Mimecast August 13, 2010 - (Free Research) During this Mimecast webinar, you'll gain an understanding of what to look for in a cloud services provider, learn how to identify your own IT transitions points related to their specific email environment, uncover how to address any potential internal security questions when transitioning to a cloud-based service, and more!  (WEBCAST) READ ABSTRACT |

10 Security Concerns for Cloud Computing by Global Knowledge March 17, 2010 - (Free Research) Read this paper to learn the many benefits of cloud computing as well as the 10 security concerns that need to be addressed when considering moving critical applications and sensitive data to public and shared cloud environments.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly – 16 October 2012: Delivering IT change at Royal Mail by ComputerWeekly.com October 16, 2012 - (Free Research) In this week's Computer Weekly, we talk to Royal Mail CIO Catherine Doran about one of the UK's largest IT transformations. Software suppliers are under fire for the complexity of their licensing policies; we look at the issues. And we examine how to manage suppliers as firms increasingly turn to multiple outsourcing providers. Read the issue now.  (EZINE) READ ABSTRACT |

UK IT priorities 2012 by ComputerWeekly.com August 24, 2012 - (Free Research) This exclusive Computer Weekly research reveals how UK IT departments are prioritising their budgets in 2012, which technologies they are investing in, and the impact of cloud computing, mobile and other disruptive technology on their IT strategies.  (IT BRIEFING) READ ABSTRACT |

City of Los Angeles Improves Customer Satisfaction with Self-Service Portal Presentation Transcript by Oracle Corporation April 15, 2013 - (Free Research) Today's customer is demanding easier, faster access to answers and problem solutions, and to meet these demands, many organizations turn to customer self-service strategies. Check out this presentation transcript to learn how Los Angeles Department of Water and Power implemented a customer self-service portal to standardize customer service levels.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Multi Process HR Outsourcing for Large US Retailer by Wipro Technologies January 13, 2009 - (Free Research) Learn from the success one of the largest U.S. retailers who implemented an integrated global HR outsourcing solution that combined process, technology, domain, and service delivery expertise.  (WHITE PAPER) READ ABSTRACT |

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