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Working Smart in IT Operations: The Case for Consolidated Operations by Hewlett-Packard Company
October 01, 2008 - (Free Research)
This paper explores the problems IT operations can encounter in coordinating the activities of application and infrastructure specialist teams, and it proposes an approach-- consolidated operations-- designed to get incidents to the right person with the right information fast so problems can be resolved quickly, with no duplication of effort.
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SUN REFERENCE ARCHITECTURE FOR ORACLE 11g GRID by Sun Microsystems, Inc.
October 01, 2008 - (Free Research)
This document is intended for executives evaluating the use of a horizontally scalable grid for database application deployment, as well as project managers, system engineers, integration specialists, and other technical staff looking to design, implement, and tune database applications in a grid computing environment.
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Meeting Storage Management Goals with HP Proactive Select by Arrow/HP
October 20, 2009 - (Free Research)
This webcast gives an overview of several options for HP Proactive Select IT services that address common and recurring events in typical, ever changing storage environments. Tune in to learn more about this exciting, cost- and time-effective IT support solution.
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Online data backup and recovery tips for SMBs by 3X Systems
October 12, 2009 - (Free Research)
Online backup is an effective solution for SMBs, which are often challenged by many of the same data management issues larger companies face. This podcast covers various aspects of online backup services, how to evaluate your needs, what to look for given your backup requirements, and how to decide if a combined backup/DR plan is right for you.
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Simplify Software as a Service (SaaS) Integration by Cast Iron Systems
January 2008 - (Free Research)
Software as a service (SaaS) integration problems cannot be solved with traditional software and custom coding solutions. Learn how you can quickly integrate SaaS applications with your critical customer data.
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Overtaken by Events? -- The Quest for Operational Responsiveness by Progress Software
September 2009 - (Free Research)
Never has operational responsiveness, the pursuit of how continually and quickly to deliver maximum value to customers while deriving maximum profitability, been nearer the top of the business agenda. As this paper will demonstrate, harnessing business events, smart interpretation & fast response are definite objectives, and the need is immediate.
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Datacenter Management Optimization with Microsoft System Center by Microsoft
September 2009 - (Free Research)
System Center lowers the cost of delivering datacenter services through integrated, end-to-end management of physical and virtual environments, and supports the optimization of the datacenter in three primary ways. Each of these benefits, and the solutions that enable them, are discussed in this paper.
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Breakthroughs with Windows 7 Webcast by Microsoft
September 2009 - (Free Research)
Interested in knowing the impact Windows 7 operating system can have on your business? If so, please join Tony Piltzecker, Server Partner Technology Specialist, Microsoft Corporation, for this webcast and learn about the hottest new capabilities in Windows 7.
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Windows 7 and Hyper-V Deep Dive Webcast by Microsoft
September 2009 - (Free Research)
Interested in boosting your business by combining the power of the Windows 7 operating system with Hyper-V virtualization? If so, please join Michael Pathi, Partner Technology Specialist, Microsoft Corporation, for this webcast and find out how the Windows 7 and Windows Server 2008 R2 operating systems work together.
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The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global
October 2009 - (Free Research)
This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.
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Advance Your SAP Services: What Atos Origin Can Do For You by Atos Origin
November 2009 - (Free Research)
Atos Origin provides end-to-end SAP solutions for mid-to large-size organizations around the world - from core SAP implementations to supply chain management to upgrades and custom development. With a wealth of experience across all industries, we are among the world's most successful SAP specialists.
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Boosting Efficiency with IT Process Automation by CA
June 2008 - (Free Research)
As data center infrastructures become increasingly complex, so do the IT processes--such as incident management and server provisioning--that keep infrastructure up and running.
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Schneider Electric - Bringing Facts to the Table by Compuware Corporation
July 2009 - (Free Research)
Dave Patzwald of Schneider North America talks about how he responded to a direct challenge from his executive team to "fix the systems availability issue."
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Nucleus Research - Focusing IT Efforts During Uncertain Times by Compuware Corporation
July 2009 - (Free Research)
Rebecca Wetteman, Vice President with Nucleus Research, discusses the impact of the current economic climate on IT spending and how IT leaders can justify and articulate the value of infrastructure projects like application performance management.
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Schneider Electric Improves System Availability and Boosts Corporate Confidence in IT by Compuware Corporation
July 2009 - (Free Research)
Dave Patzwald, CIO of Schneider Electric's North American Operating Division, was given a direct challenge to "fix the systems availability issue." Find out how he brought the facts to the table, allowing Schneider's IT team to get the right people in the room, identify root causes of problems and communicate effectively with business customers.
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Practices and Trends in Enterprise Application Management by Compuware Corporation
December 2008 - (Free Research)
Deploying business applications and vertical industry applications is complex and time-consuming. EMA research has found that while enterprise IT organizations are very good at deploying and maintaining infrastructure, they are still struggling to effectively deploy and manage the business services and applications that infrastructure supports.
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Becoming Proactive In Application Performance Management by Compuware Corporation
January 2009 - (Free Research)
Poor application performance results in significant financial losses for most companies. Find out why, and more importantly how to avoid these losses by moving toward proactive application performance management, in this research from Forrester Consulting commissioned by Compuware.
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Getting More From Your Current IT Investment by Compuware Corporation
December 2008 - (Free Research)
In an economic downturn, IT must do more with less while delivering better application service levels to users. Compuware Vantage helps pinpoint application problem areas to improve application performance and avoid unnecessary investments.
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