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Boosting Efficiency with IT Process Automation by CA Technologies. June 2008 - (Free Research) As data center infrastructures become increasingly complex, so do the IT processes--such as incident management and server provisioning--that keep infrastructure up and running.  (WHITE PAPER) READ ABSTRACT |

Dimensional Research: IT Process Automation in Real Life: HP Customers Share Experiences by Hewlett-Packard Company December 2012 - (Free Research) This report uses interviews from 14 customers using HP Operations Management software to examine the question of how far automation takes an organization in real implementations. Read on to discover the various benefits these users reported, including an in-depth look at the three most common experiences.  (WHITE PAPER) READ ABSTRACT |

Dimensional Research: IT Process Automation in Real Life: HP Customers Share Experiences by Hewlett-Packard Company March 2013 - (Free Research) This white paper takes a look at the results of in-depth interviews with those well-versed in IT process automation. Hear from peers experienced with ITPA and uncover the real and substantial business benefits they've achieved.  (WHITE PAPER) READ ABSTRACT |

IT Automation: Evaluate Job Scheduling and Run Book Automation Solutions by Cisco Systems, Inc. November 2010 - (Free Research) Businesses increasingly use IT automation tools to meet the challenge of managing their data centers. This document describes two types of IT automation software: enterprise job scheduling and run book automation (RBA). It explains how each solution helps to improve efficiency and reduce risks and when to use each solution and when to combine them.  (WHITE PAPER) READ ABSTRACT |

Virtual Data Center E-Zine - Volume 17: The Next Generation of Virtual Servers by SearchDataCenter.com December 2009 - (Free Research) Virtualization is driving the choices that data center managers are making when it comes to hardware, software and systems management. Drill down into TechTarget's survey results to learn more about the latest data center trends. Also in this month's issue, find out how to automate IT processes to streamline your workflows.  (E-LEARNING TUTORIAL) READ ABSTRACT |

Process Automation With VMware by UC4 Software, Inc February 2010 - (Free Research) In this white paper, you’ll discover how to grapple virtualization's complexities by automating time drains like on/off control, making backups and snapshots, and provisioning resources (virtual machines).  (WHITE PAPER) READ ABSTRACT |

Top ten reasons to automate your IT processes by Hewlett-Packard Limited August 2012 - (Free Research) As IT infrastructures become larger and more complex the need for automation increases for both it's organisational efficiency and knowledge retention. Automation technology can help address alerts and incidents, as well as increase infrastructure up time while reducing operational costs.  (WHITE PAPER) READ ABSTRACT |

Standardizing IT Service Management - Best Practices Based on HP Experience in ITSM Consolidation by Hewlett-Packard Company February 2011 - (Free Research) This paper explains how HP helps organizations implement effective, cost-efficient service desks and the IT processes that make them work.  (WHITE PAPER) READ ABSTRACT |

Delivering SOA Solutions: Service Lifecycle Management. by IBM August 2008 - (Free Research) With service-oriented architecture (SOA), once-siloed business functions, IT processes and data are exposed as services that can be reused--across departments, lines of business (LOBs) and even entire organizations.  (WHITE PAPER) READ ABSTRACT |

Reduce IT Cost by Simplifying and Improving Data Center Operations Management by BMC Software, Inc. February 2010 - (Free Research) IT workload automation results in average annual savings in staff costs alone of $750,000. Learn more about automating complex IT processes - read the white paper.  (WHITE PAPER) READ ABSTRACT |

IT Innovation without Breaking the Bank by Centennial-Software July 2008 - (Free Research) IT is challenged to meet rising business expectations while managing increasing infrastructure complexity at the lowest cost possible, and generic IT processes are no longer effective.  (WEBCAST) READ ABSTRACT |

How Customers Are Cutting Costs and Building Value with Microsoft Virtualization by Microsoft November 2008 - (Free Research) Virtualization provides powerful, tangible ways to streamline many traditionally time-consuming processes and minimize the resources needed to deploy and manage IT resources. This white paper examines how Microsoft® customers are using virtualization technology to simplify their IT infrastructure, IT processes, and save money.  (WHITE PAPER) READ ABSTRACT |

When Availability Matters: Change Control for SaaS Providers by Tenzing Managed IT Services December 2010 - (Free Research) This paper examines that to build an effective change management framework and achieve high availability numbers for an SaaS application requires maturing IT processes along established best practices and investing in quality change management tools.  (WHITE PAPER) READ ABSTRACT |

CW+: How mature are companies' software quality management processes? by ComputerWeekly.com December 2010 - (Free Research) Today, maintaining a competitive edge while managing costs is the challenge that most organisations face. High up on the IT Directors‟ to do list is innovation in the way costs are managed and contained, while at the same time providing a dynamic and responsive IT service to the business.  (WHITE PAPER) READ ABSTRACT |

Demonstrating the Business Value of Mobile Device Management in the Enterprise by Nokia August 2008 - (Free Research) Mobile device management (MDM) in the enterprise has evolved with its rise from niche application to mission-critical IT process. This IDC white paper takes a look at the evolution of MDM and how it is influencing business requirements.  (WHITE PAPER) READ ABSTRACT |

Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation   (SOFTWARE PRODUCT)

Why IT Operations Managers Should Care About the Cloud by IBM May 2013 - (Free Research) This white paper examines how forward-thinking organizations are integrating advanced cloud models such as IaaS and PaaS to redefine and enhance the relationship between development and operations. Learn more about the benefits advanced cloud-based development tools can provide to developers and operations managers alike.  (WHITE PAPER) READ ABSTRACT |

Gaining Control of the Desktop by Persystent Technologies July 2008 - (Free Research) Desktop support systems can increase desktop availability and performance and provide the end-to-end stability needed to maintain business processes. Read this paper to learn how to reduce desktop management costs and gain control of your desktops.  (WHITE PAPER) READ ABSTRACT |

CIO Decisions e-zine: Big data analytics, the power of personalized data by SearchCIO.com February 2013 - (Free Research) This edition of the CIO Decisions e-zine demonstrates how BI and data analytics are dramatically changing the way businesses interact with their data. Inside, learn how the Obama campaign used "microtargeting" techniques to read the polls and understand how they were changing and evolving during the campaign.  (EZINE) READ ABSTRACT |

The Rising Impact of Virtualization on Data Backup and Recovery by Acronis NEMEA September 2011 - (Free Research) This white paper highlights the rise of virtualization and discusses how it will effect backup, recovery, and related processes. We will also look at what applications have been virtualized and how the old backup and recovery tools may not be up to the challenge of supporting this new dynamic infrastructure.  (WHITE PAPER) READ ABSTRACT |

Automating Your SOA Center of Excellence by WebLayers May 2008 - (Free Research) This white paper discusses the steps necessary for implementing an effective SOA Center of Excellence. Explore how to automate and apply the appropriate levels of SOA governance.  (WHITE PAPER) READ ABSTRACT |

Gartner: Magic Quadrant for IT Project and Portfolio Management by CA Technologies. June 2009 - (Free Research) The IT project and portfolio management market remains active in an adverse global economy. This year's Magic Quadrant acknowledges emerging IT planning and control and application portfolio management integration support, two (but not the only) routes for expanding PPM systems. Read this Gartner report for more.  (ANALYST REPORT) READ ABSTRACT |

Ovum: CIO trends for 2011 by ComputerWeekly.com February 2011 - (Free Research) The CIO needs to ensure that the IT function is in a position to help the organization benefit from opportunities that present themselves, creating a flexible IT environment that can exploit existing and emerging technologies to best advantage.  (WHITE PAPER) READ ABSTRACT |

EMC Backup and Recovery for VMWare by EMC Corporation April 2012 - (Free Research) Check out this white paper to make sure you're getting the most bang for your buck when it comes to VM backup, data protection and DR for virtual environments.  (WHITE PAPER) READ ABSTRACT |

HDS, clouds and the enterprise storage renaissance by Hitachi Data Systems September 2010 - (Free Research) This white paper outlines important information regarding next-gen storage and the requirements that different companies must meet in order to implement these new technologies.  (WHITE PAPER) READ ABSTRACT |

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