This paper explains that while traditional storage management solutions lag behind the requirements being placed on the storage environment, IBM Tivoli® storage management solutions have evolved to meet these needs. Read on to learn how IBM solutions help organizations manage the influx of data, while optimizing performance and reduce expenditures. 

Discover how the power of IBM Tivoli Endpoint Manager allows administrators to provide accurate answers to virtually any endpoint questions and always stay a step ahead of competition. 

This white paper explores one of the pressing issues for storage administrators today: managing and securing a growing tidal wave of data. It discusses specific problems and describes IBM Tivoli, IBM System Storage, and IBM ProtecTIER solutions that can help address them. 

IBM Tivoli Endpoint Manager helps organizations automatically manage patches for multiple operating systems and applications across hundreds of thousands of endpoints regardless of location, connection type or status. 

Bluewater Power implemented a set SAP and IBM solutions to help deal with new regulations and mandates in the energy sector. Read this case study to learn all the benefits Bluewater experienced by choosing this set of SAP and IBM solutions and learn how your organization can experience these same benefits as well. 

Taking a proactive approach to information and network security is vital to combating the ever-increasing multitude of cybersecurity threats. Access today’s whitepaper to learn more about a flexible automation framework for continuous monitoring and management to help maintain network security. 

IBM storage management solutions help organizations not only manage the enormous volumes of data, but also optimize performance and reduce expenditures. In this white paper, you will learn more about 4 key, integrated solutions that can help you accomplish these goals. 

In the October 2011 cover story of Storage magazine, Phil Goodwin provides a status update on solid-state storage technology. Learn about the various use cases for solid-state storage and find out the different forms of solid-state technology on the market today. 

As research suggests, investments in data integration and analytics that maximize the value of each customer are worthwhile and create potential for financial gain. To quantify the value of those investments, an illustrative $8 billion communications provider was modeled. Results from this effort are presented throughout this paper. 

The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels. 

This paper explains various features (Softkeys) available to the phone while in a call state. 

IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness.