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Hilton Reservations Worldwide Achieves Efficient Staffing by Aspect

September 30, 2013 - (Free Research)
Check out this brief case study to learn how Hilton Reservations Worldwide implemented a workforce management technology that enabled the contact center to plan, manage, and optimize staffing resources, resulting in happier agents and satisfied customers. 
(CASE STUDY) READ ABSTRACT |

Hilton Reservations Worldwide by Aspect

March 2008 - (Free Research)
Since implementing the workforce management capabilities, HRW has seen data accuracy go from within ten percent of actual to within three percent of actual due to Aspect eWorkforce Management. 
(CASE STUDY) READ ABSTRACT |

The Age of Electronic Ticketing by Hexaware Technologies

May 2008 - (Free Research)
Electronic ticketing or e-ticketing is a recent development in the transport industry designed to eliminate the need for paper based ticketing and to facilitate the check-in procedures at airports and train stations. 
(WHITE PAPER) READ ABSTRACT |

The business benefits of switching to mobile TV by ComputerWeekly.com

November 2010 - (Free Research)
Over the past two years, the mobile TV landscape has changed dramatically. 
(WHITE PAPER) READ ABSTRACT |

Europe's Largest Regional Airline Protects Reservations System and Company Data with Veeam by Veeam Software

December 2013 - (Free Research)
Check out this resource to find out how a leading vendor's backup solution helped Europe's largest regional airline eliminate downtime. 
(WHITE PAPER) READ ABSTRACT |

Entraction Uses Device Reputation to Carry Out "Zero Tolerance" for Fraud by iovation, Inc.

June 2009 - (Free Research)
Entraction has no reservations about the effectiveness and efficiencies that are possible using device fingerprinting paired with device reputation; this is real data pulled from the user's computer, coupled with fact-based evidence of fraud from that computer's past. Read this case study to learn about how Entraction is fighting fraud. 
(CASE STUDY) READ ABSTRACT |

The Top Five Myths of IP Communications by Cisco Systems, Inc.

February 2008 - (Free Research)
This white paper addresses the top concerns of IT professionals who resist the deployment of pervasive, enterprise-wide wireless networks. It identifies these reservations based on the experience of Cisco Systems and Intel. 
(WHITE PAPER) READ ABSTRACT |

5 Myths about Leading Virtual Teams by Citrix Online Go To Meeting

February 2014 - (Free Research)
Consult the following white paper to learn about the 5 most common myths that negatively affect the performance and usefulness of a virtual team. Also uncover what managers and leaders can do to overcome these issues, ultimately giving rise to the collaborative ability needed in today's market. 
(WHITE PAPER) READ ABSTRACT |

The Truth About Mobile Business Intelligence by Information Builders

August 2012 - (Free Research)
Mobile business intelligence (BI) is not a new concept, but the rumors that it's too complex, cumbersome, expensive, and limited have prevented most organizations from making the investment. Access this exclusive paper to uncover the 5 most common mobile BI myths debunked and how mobile BI can help you gain a competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

Virtualize Enterprise Applications with Less Peril, More Payoff by SearchServerVirtualization

January 2014 - (Free Research)
Before you virtualize the applications that keep your business running, learn how to avoid performance and availability issues. 
(EGUIDE) READ ABSTRACT |

The 10 Best Practices for Performance Management by Gomez

August 2009 - (Free Research)
Read this paper to learn the 10 best practices in performance management and how to apply them to your company and your online store to increase the overall customer experience, which is important now more than ever. 
(WHITE PAPER) READ ABSTRACT |

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM by inContact

October 2010 - (Free Research)
This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results. 
(CASE STUDY) READ ABSTRACT |

Quality of Service (QoS) in High-Priority Applications by Transition Networks, Inc.

September 2008 - (Free Research)
This paper will discuss both hard and soft QoS techniques including 802.1P, IP Precedence, Differentiated Services, Resource Reservation Protocol (RSVP) and ATM specific priority resources. 
(WHITE PAPER) READ ABSTRACT |

How IBM Tivoli Storage Systems Save IBM Money by IBM

August 2012 - (Free Research)
This brief video shows how IBM harnessed its own storage manager solution to address data compression, data deduplication, and storage virtualization to help better manage data growth. 
(VIDEO) READ ABSTRACT |

IBM SPSS Predictive Operational Analytics by IBM

May 2012 - (Free Research)
Operational dexterity is essential in today's globally competitive business environment. A predictive analytics solution can help you achieve this level of agility. This webcast from IBM outlines a predictive operational analytics option that enables you to capture and integrate data to determine future outcomes and make better decisions. 
(WEBCAST) READ ABSTRACT |

Accelerating IBM z/OS Global Mirror with the Cisco MDS 9000 Family by Cisco Systems, Inc.

December 2009 - (Free Research)
This document describes how users of IBM z/OS Global Mirror can reduce costs and improve performance with a tightly integrated Cisco® MDS 9000 Family solution. 
(WHITE PAPER) READ ABSTRACT |

SCOPIA Connector for IBM Lotus Sametime by RADVISION

March 2008 - (Free Research)
RADVISION's SCOPIA Conferencing Platform with SCOPIA Desktop brings advanced conferencing capability to IBM's next generation unified communications enhancing the instant messaging and conferencing capabilities of Lotus Sametime. 
(ARTICLE) READ ABSTRACT |

How marketing is taking charge leading the customer experience: Insights from the IBM State of Marketing 2013 survey by IBM

August 2013 - (Free Research)
To understand the impact of marketing management on business outcomes, IBM surveyed more than 500 professionals across fifteen industries. In this paper, explore insights from the IBM State of Marketing 2013 survey to better understand how to measure the correlation between marketing sophistication and financial performance. 
(WHITE PAPER) READ ABSTRACT |

Social Content Management Strategies with IBM by IBM

September 2011 - (Free Research)
In this podcast, Cengiz Satir and Louis Richardson from IBM explore social business and how the ECM portfolio and social business solutions are being brought together. Learn about IBM Social Content Management solution connecting people and teams. 
(PODCAST) READ ABSTRACT |

Budgeting for Your Next Hardware Investment: New Pricing and Payment Methods by IBM

October 2013 - (Free Research)
This informative resource provides the necessary financial tools you'll need when you begin investing in your new IBM storage solution or IBM Power System server. Find out how financing can help your business. 
(WHITE PAPER) READ ABSTRACT |

Fidelity Information Services and IBM Storwize V7000 with IBM System Storage Easy Tier by IBM

March 2012 - (Free Research)
This paper describes the benchmark results of a leading server/storage configuration. Obtain detailed information on the unique configuration that was tested as well as the specific architectural components of each. 
(WHITE PAPER) READ ABSTRACT |

What's New with IBM X6 Solutions by IBM

January 2014 - (Free Research)
Explore this informative resource to discover the capabilities and features of the IBM latest solutions, and how these characteristics will impact customers and the overall market. 
(WHITE PAPER) READ ABSTRACT |

IBM PureFlex System and IBM Flex System Products and Technology by IBM

October 2013 - (Free Research)
Take a look at this extensive report to find out the details of IBM's system solutions. 
(WHITE PAPER) READ ABSTRACT |

Deliver Business Insight Faster: The IBM Smart Analytics System on IBM System x Servers Running Intel Xeon Processors by IBM and Intel

December 2010 - (Free Research)
This paper explains how The IBM® Smart Analytics System family combines hardware, software and services into systems that are integrated and optimized, can be installed in days instead of months, and can be quickly scaled out to support changing business needs. Read on to learn how to deliver business insights faster. 
(WHITE PAPER) READ ABSTRACT |

IT Briefing: Breakthrough economics for your business: DB2 pureScale & Smart Analytics Systems on IBM servers powered by Intel Xeon processors by IBM and Intel

October 2010 - (Free Research)
IT needs tools that deliver real-time information that informs the interactions of people, processes and applications throughout the enterprise. In this IT Briefing, Intel and IBM systems experts Mitch Shults, Jim Lawrie, and Paul Awad discuss analytical and transactional solutions that drive faster and smarter business decisions. 
(IT BRIEFING) READ ABSTRACT |

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