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Acquire the ideal customer with IBM Customer Analytics by IBM

February 10, 2014 - (Free Research)
View the following webcast to get a firsthand look at the technology you need to handle today's "choosy consumer." See how with the appropriate customer analytics solution, you can strengthen nearly every aspect of your customer relationships, allocate resources more successfully, and achieve a greater overall ROI. 
(WEBCAST) READ ABSTRACT |

Managing data and application security risks cost effectively by IBM

October 01, 2009 - (Free Research)
This whitepaper shows how organizations can manage data and application security risks cost-effectively by using IBM Tivoli Data and Application Security to reduce costs and improve ROI. It provides examples of IBM customers who have realized the benefit. 
(WHITE PAPER) READ ABSTRACT |

IBM Rational Team Concert ROI Calculator by IBM

June 16, 2010 - (Free Research)
Check out this tool for an estimation of the return associated with implementing our collaborative software delivery solution. 
(ASSESSMENT TOOL)

Presentation Transcript: Best practices for integrating and optimizing analytics into your DB2 for z/OS data by IBM

February 01, 2013 - (Free Research)
View this presentation transcript and learn how you can integrate and optimize Cognos® BI, SPSS® predictive analytics and DB2 Analytics Accelerator with your DB2 for z/OS data to deliver greater benefit to the business — and speed query response times. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Own your process, own your information, own your business with SOA by IBM

December 01, 2010 - (Free Research)
This white paper details why building in business process management, information management and SOA governance across the enterprise is critical to SOA success. It also presents real-world examples of IBM customers that have done so and are now reaping the benefits of SOA, including service reuse, business agility and business transformation. 
(WHITE PAPER) READ ABSTRACT |

Creating a Dynamic Information Infrastructure by IBM

September 17, 2009 - (Free Research)
Discussions with customers and research into vendor offerings are the basis of this white paper. It prescribes a customer transformation roadmap, profiles two customers’ information infrastructure journeys, and provides an analysis of IBM’s and EMC’s associated visions and strategies. 
(WHITE PAPER) READ ABSTRACT |

Become a social business on the cloud: IBM SmartCloud for Social Business collaboration services by IBM

April 16, 2012 - (Free Research)
This brief paper outlines a social business cloud solution that provides integrated e-mail, social business capabilities and third-party applications, all delivered through cloud computing. Learn how it offers a security-rich environment that will allow your business to become a social butterfly in addition to reducing costs and complexity. 
(WHITE PAPER) READ ABSTRACT |

The Social Business: Advent of a new age by IBM

February 16, 2011 - (Free Research)
This paper outlines the why organizations need to become social businesses today. Read on to learn how your business can become social through crafting the right blueprint relying on networks, social and real-time collaboration, mobility and integration, how to deepen your customer relationships and the benefits associated with it, and much more. 
(WHITE PAPER) READ ABSTRACT |

Client Case Study: Bouyges Telecom by IBM

July 28, 2011 - (Free Research)
In this case study, Bouygues Telecom uses an analysis platform to help it proactively uncover online and in-store fraud by consumers, dealers and organized crime groups, and prevent the subsequent loss of products and revenue. 
(WHITE PAPER) READ ABSTRACT |

S3 Control: Adding Control to Change Management by Solidcore Systems, Inc.

There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms. 
(SOFTWARE PRODUCT)

Survey insights: Marketing's impact on the customer experience by IBM

August 31, 2013 - (Free Research)
To understand the impact of marketing management on business outcomes, IBM surveyed more than 500 professionals across fifteen industries. In this paper, explore insights from the IBM State of Marketing 2013 survey to better understand how to measure the correlation between marketing sophistication and financial performance. 
(WHITE PAPER) READ ABSTRACT |

Bluewater Power Prepares for Smart Metering with SAP and IBM Solutions by IBM

November 17, 2010 - (Free Research)
Bluewater Power implemented a set SAP and IBM solutions to help deal with new regulations and mandates in the energy sector. Read this case study to learn all the benefits Bluewater experienced by choosing this set of SAP and IBM solutions and learn how your organization can experience these same benefits as well. 
(CASE STUDY) READ ABSTRACT |

The Total Economic Impact of IBM® Exceptional Web Experience by IBM

March 30, 2012 - (Free Research)
Delivering an optimal web experience not only helps you engage with your customers, partners, and employees but also improves relationships and increases your competitive advantage. This resource explores why investing in web experience solutions can help you achieve this. 
(WHITE PAPER) READ ABSTRACT |

Celina Insurance Group Streamlines Collaborative Processes with Agents to Stay ahead of the Competition by IBM

March 13, 2009 - (Free Research)
Read this case study to see how Celina Insurance Group implemented a collaborative extranet based on IBM Lotus Notes and Lotus Domino to enhance their competitive edge. 
(CASE STUDY) READ ABSTRACT |

Using IBM Social Business to Take Your Business Relationships to the Next Level by IBM

October 01, 2011 - (Free Research)
This IBM Redguide™ publication provides information about IBM Social Business and includes details about the business need and the value of transformation to a social business. It presents a high-level Social Business component diagram, highlights key capabilities, and includes customer case studies. 
(WHITE PAPER) READ ABSTRACT |

Customer Service as a Competitive Advantage: IBM Enterprise Content Management Solutions in Insurance by IBM

March 2008 - (Free Research)
This paper explains how to excel at customer service using the best tools for the task. 
(WHITE PAPER)

Cabot Partners: Optimizing Business Value for Midsized SAP Landscapes with IBM PowerLinux: Simpler by Design by IBM

April 2012 - (Free Research)
<p>x86-based Linux platforms may seem like an affordable option for supporting SAP workloads, but ongoing maintenance costs quickly exceed the low acquisition costs of these architectures. Learn about a recommended alternative that can be integrated with virtualization and find out why it is ideally suited for your SAP environment.</p> 
(WHITE PAPER) READ ABSTRACT |

Adding Business Value With Cross-Platform Solutions: Linux running on IBM Servers by IBM

October 2008 - (Free Research)
This IDC White Paper is based on research data collected at a dozen customer sites in the United States, Canada, and Europe, all with mixed server platforms, to find the technical and business outcomes from deploying cross-platform Linux solutions on IBM servers. This paper presents the key findings of a return on investment (ROI) analysis. 
(WHITE PAPER)

CW+: Analyst's take: Leveraging IBM Cognos software with training by ComputerWeekly.com

December 2010 - (Free Research)
When IBM Cognos users complement their deployments with formal training services, end users become more productive, report building costs are reduced, and more end users adopt IBM Cognos tools such as BI and PM. 
(WHITE PAPER) READ ABSTRACT |

Security Virtual Jam Session: The Secured Enterprise by IBM

February 2008 - (Free Research)
Join IBM Security Executives for an informative session on the current security landscape, the requirements for a new approach to securing the enterprise, and a rare live Q&A session with IBM security leaders. 
(WEBCAST)

IBM and Oracle TCO: The Lumpy Mattress by IBM

September 2011 - (Free Research)
This paper outlines Oracle's approach to overpricing one part of a database solution to compensate for another part, leading to a much higher total cost of ownership (TCO). Read this now to learn more about the evolution of TCO, Oracle's pricing strategy, IBM's pricing strategy and so much more. 
(WHITE PAPER) READ ABSTRACT |

Using IBM Social Business to Take Your Business Relationships to the Next Level by IBM

December 2011 - (Free Research)
This publication provides information about IBM Social Business and includes details about the business need and the value of transformation to a social business. It presents a high-level Social Business component diagram, highlights key capabilities, and includes customer case studies that exemplify how some of these capabilities can be applied. 
(WHITE PAPER) READ ABSTRACT |

Executive Brief Digital Transformation: Creating New Business Models Where Digital Meets Physical by IBM

November 2011 - (Free Research)
As businesses embrace the digital revolution, they're rethinking what customers value most and creating operating models that take advantage of what’s newly possible for competitive differentiation. This report is designed to provide senior executives with analysis and insight on how fast and how far to go on the path to digital transformation. 
(WHITE PAPER) READ ABSTRACT |

System x Ranks #1 in Customer Satisfaction: x86 Server Customer Satisfaction Study by IBM

June 2011 - (Free Research)
In this white paper, TBR analyzed IBM’s competitive performance over the past seven quarters - and explains why IBM has consistently held the number 1 ranking in TBR's x86 server study on product reliability, quality, service excellence, and server value. 
(WHITE PAPER) READ ABSTRACT |

IBM's System x eX5 Servers Attack Customers' Most Challenging IT Problems with Efficiency and Flexibility by IBM

January 2011 - (Free Research)
The System x eX5 family provides not only the performance, but also the flexibility necessary to address businesses most pressing needs: Performance and cost savings, all in one package. This white paper shows how listening to customers priorities helped the IBM System x team achieve their goal. 
(WHITE PAPER) READ ABSTRACT |

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