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The Social Business: Advent of a new age by IBM

February 16, 2011 - (Free Research)
This paper outlines the why organizations need to become social businesses today. Read on to learn how your business can become social through crafting the right blueprint relying on networks, social and real-time collaboration, mobility and integration, how to deepen your customer relationships and the benefits associated with it, and much more. 
(WHITE PAPER) READ ABSTRACT |

Client Case Study: Bouyges Telecom by IBM

July 28, 2011 - (Free Research)
In this case study, Bouygues Telecom uses an analysis platform to help it proactively uncover online and in-store fraud by consumers, dealers and organized crime groups, and prevent the subsequent loss of products and revenue. 
(WHITE PAPER) READ ABSTRACT |

Become a social business on the cloud: IBM SmartCloud for Social Business collaboration services by IBM

April 16, 2012 - (Free Research)
This brief paper outlines a social business cloud solution that provides integrated e-mail, social business capabilities and third-party applications, all delivered through cloud computing. Learn how it offers a security-rich environment that will allow your business to become a social butterfly in addition to reducing costs and complexity. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly - 8 May 2012: The changing face of retail IT by ComputerWeekly.com

May 08, 2012 - (Free Research)
In this week’s Computer Weekly, we look at the IT challenges facing retailers, as consumers turn increasingly to web and mobile shopping channels. Oracle president Mark Hurd talks about how the supplier intends to simplify IT infrastructures. And new government CIO Andy Nelson discusses how he plans to transform Whitehall IT. Read the issue now. 
(EZINE)

IBM Cognos Education User Adoption Services - Accelerate know-how. Ensure results by IBM

January 15, 2014 - (Free Research)
Access the following data sheet to reveal a solution on how to easily and effectively educate your users ultimately giving you better access to actionable insights to customer patterns and business processes. 
(DATA SHEET) READ ABSTRACT |

IBM and Oracle TCO: The Lumpy Mattress by IBM

September 21, 2011 - (Free Research)
This paper outlines Oracle's approach to overpricing one part of a database solution to compensate for another part, leading to a much higher total cost of ownership (TCO). Read this now to learn more about the evolution of TCO, Oracle's pricing strategy, IBM's pricing strategy and so much more. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly 11 October 2011: Download this week's issue of the UK's leading technology publication, featuring the latest news, analysis and opinion on the big trends in IT by ComputerWeekly.com

October 11, 2011 - (Free Research)
In this week's Computer Weekly, we find out how mainframe technology that was meant to be dead and buried is finding innovative new applications. We analyse the challenges facing the government's largest deployment of agile software development, and our Buyer's Guide highlights the firms making the most of social media. Download the new issue now. 
(EZINE) READ ABSTRACT |

Best Practices in Customer Experience Management by IBM

March 24, 2014 - (Free Research)
In this e-guide from the experts at SearchCRM.com, find out why social media has become a powerful tool for customer experience management (CEM), and discover what you can do to drive social media success. 
(EGUIDE) READ ABSTRACT |

IBM InfoSphere Foundation Tools: Deliver trusted information to drive breakthrough business results by IBM

July 27, 2011 - (Free Research)
This white paper discusses the need for information management solutions that offer consolidated, consistent and repeatable methods for the discovery and management of information. Learn how your organization can deliver trusted information to drive breakthrough business results. 
(WHITE PAPER) READ ABSTRACT |

Picking the Best vSphere Backup Options for Your Customer by IBM

June 22, 2011 - (Free Research)
Server virtualization offers an unprecedented level of data center efficiency, but there are a number of options for optimizing the backup processes for virtualized environments. Read this e-guide from the experts at SearchSystemsChannel.com for a thorough analysis of the available vSphere backup options. 
(EGUIDE) READ ABSTRACT |

Simplify the Process of Application Deployment with the IBM PureApplication System by IBM

May 21, 2013 - (Free Research)
Watch this brief video today as IBM's Marcus Belvin demonstrates a tool that uses patterns of expertise to greatly streamline and simplify the deployment process – from weeks to under just 1 hour. 
(VIDEO) READ ABSTRACT |

Benefits and methods of implementing BPM on System z by IBM

March 01, 2008 - (Free Research)
This white paper is intended to inform the reader of what business process management (BPM) is about, the benefits that can be obtained from its implementation, how to place BPM into operation and why IBM WebSphere® Process Server should be deployed on the IBM System z™ mainframe. 
(WHITE PAPER) READ ABSTRACT |

Budgeting for Your Next Hardware Investment: New Pricing and Payment Methods by IBM

October 25, 2013 - (Free Research)
This informative resource provides the necessary financial tools you'll need when you begin investing in your new IBM storage solution or IBM Power System server. Find out how financing can help your business. 
(WHITE PAPER) READ ABSTRACT |

Solving the Distributed Data Problem by IBM

July 07, 1967 - (Free Research)
Companies need to reevaluate traditional methods of protecting branch office and PC data such as tape backups and other localized do-it-yourself solutions. Read this white paper to learn about remote on-demand services. 
(WHITE PAPER) READ ABSTRACT |

Optim™ Data Privacy Solution by IBM

The Optim™ Data Privacy Solution de-identifies application data so that it can be safely used in testing or training environments. By substituting fictionalized yet realistic data for confidential information, Optim enables sites to test effectively while supporting privacy compliance initiatives. 
(SOFTWARE PRODUCT)

Lending and Credit Solution Brief by ILOG, an IBM Company

April 2008 - (Free Research)
This white paper discusses approaches for enabling greater product agility and efficiency in credit decisions, improving customer retention and attracting a higher number of new consumers. 
(WHITE PAPER) READ ABSTRACT |

Solution Spotlight: Measuring, Monitoring and Improving Customer Experience by IBM

January 2014 - (Free Research)
In this e-guide, our experts sit down with Forrester analyst Zach Hofer-Shall and other industry authorities as they explore how you can address the challenges of CEM. Also inside, find 10 tips for improving customer experiences. 
(EGUIDE) READ ABSTRACT |

True Profiles: A Contemporary Method for Managing Customer Data by Unica Corporation - An IBM Company

May 2011 - (Free Research)
As the internet changes the way of traditional marketing and communication, discover a “True Profile” as a means of understanding customer behavior, actions and preferences using analytics. Learn the 4 key components of True Profiles and the business benefits included. 
(WHITE PAPER) READ ABSTRACT |

Optim Data Growth Solution for Oracle's PeopleSoft Enterprise by IBM

IBM's Optim™Data Growth Solution for Oracle's PeopleSoft Enterprise provides proven archiving capabilities. Now you can align continuous control of your PeopleSoft data with business objectives to optimize performance, mitigate risks and control costs. 
(SOFTWARE PRODUCT)

Minimize customer churn with analytics by IBM

February 2014 - (Free Research)
Access the following white paper to uncover how predictive analytics can effectively minimize customer churn through analyzing predictive patterns. Learn how with this technology you can stand to gain better overall insights to market patterns, areas of focus, and much more. 
(WHITE PAPER) READ ABSTRACT |

STOP LOOKING! THE FCR SILVER BULLET IS ALREADY HERE by Enkata Technologies

April 2012 - (Free Research)
This paper discusses first contact resolution and the offerings for measuring success with FCR. 
(WHITE PAPER) READ ABSTRACT |

An Examination of Server Consolidation - Trends That Can Drive Efficiencies and Help Businesses Gain a Competitive Edge by IBM

May 2008 - (Free Research)
The white paper also describes areas of savings and provides advice on sustaining your new environment. 
(WHITE PAPER)

Sun World International: A case study in smarter planet leadership by IBM

May 2012 - (Free Research)
This case study illustrates how Sun World International, a mid-sized grower in California, shifted its competitive strategy to capitalize on analytics and gain real-time insight into the competitive market. Learn how it gained a 5% reduction in harvesting costs, a 20% reduction in fuel usage and an eight-fold increase in profit per acre. 
(CASE STUDY) READ ABSTRACT |

Smarter Lending: Returns come quickly when you increase agility, make better decisions and delight customers by IBM

August 2011 - (Free Research)
This white paper explores the challenges modern financial institutions face when seeking to implement a smart lending strategy. Inside, learn about the unique methods and approaches available to help overcome these hurdles. 
(WHITE PAPER) READ ABSTRACT |

Expanding the Value of IBM Rational Team Concert Software with IBM Business Partners-priority Asset by IBM

September 2008 - (Free Research)
This white paper discusses challenges to adopting globalization, open environments, seamless collaboration, and agile techniques, and how Jazz technology, Rational Team Concert and IBM Business Partner Plug-ins can help drive software innovation. 
(WHITE PAPER) READ ABSTRACT |

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