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Avaya Aura Contact Center Scripting Demystified by Global Knowledge

May 18, 2011 - (Free Research)
Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code. 
(WHITE PAPER) READ ABSTRACT |

VMware vCenter Site Recovery Manager disaster recovery best practices by Dell and VMware

March 11, 2011 - (Free Research)
In this tutorial on Site Recovery Manager disaster recovery best practices, learn what you need in place to use VMware Site Recovery Manager, how to test and execute your recovery plans, and if Site Recovery Manager would be a good fit for your company's disaster recovery strategy. 
(WHITE PAPER) READ ABSTRACT |

Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc.

March 2006 - (Free Research)
As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments. 
(WHITE PAPER) READ ABSTRACT |

Best Practices in Lead Development by KnowledgeStorm Webinars (E-mail this company)

May 2005 - (Free Research)
Learn how your company can change from a lead generation business model to a dynamic lead development process in this joint Webcast from SiriusDecisions and KnowledgeStorm. 
(WEBCAST) READ ABSTRACT |

The Virtual Presenter's Handbook by GoToMeeting

January 2011 - (Free Research)
With The Virtual Presenter's Handbook, you can transform presenting online from a second-rate alternative to a potent new asset in your professional toolbag. 
(EBOOK) READ ABSTRACT |

NetApp and VMware View Solution Guide – Best Practices for Design, Architecture, Deployment and Management by VMware and NetApp

May 2011 - (Free Research)
This technical guide provides guidelines for architecting, deploying and managing VMware View (VDI) on NetApp storage virtualization. 
(TECHNICAL ARTICLE) READ ABSTRACT |

Power to the Email - How to Quickly Deploy Storage for A Complex Exchange Environment by Dell Compellent

May 2011 - (Free Research)
Do your administrators need more control over their email storage and archiving? Check out this white paper to learn why Microsoft Windows PowerShell may be the best choice for your organization. 
(WHITE PAPER) READ ABSTRACT |

7 Best Practices for Virtualizing Tier I Apps with VMware and Dell Compellent by Dell Compellent

October 2011 - (Free Research)
VMware vSphere provides a comprehensive platform for Tier-1 application virtualization. It can enable application mobility between physical hosts to reduce planned downtime, and provide high availability and automated disaster recovery planning/testing. 
(WEBCAST) READ ABSTRACT |

Best Practices for Managing Storage in a Virtual Server Environment by Dell Compellent

September 2011 - (Free Research)
This expert e-guide outlines the top 5 tips for managing storage in a virtual server environment and also divulges a set of best practices for using server virtualization in your storage environment. Read on to learn more. 
(EGUIDE) READ ABSTRACT |

Voice over Internet Protocol (VoIP) Phone Hardening-- Part I by Global Knowledge

May 2009 - (Free Research)
This paper presumes that your enterprise already has a data network security policy in place. It examines the many different settings that are available to help secure the Cisco IP Phones from potential hacker attacks, and it looks at a selection of Cisco secure infrastructure technologies that are especially useful for protecting voice systems. 
(WHITE PAPER) READ ABSTRACT |

Optimizing Private Cloud Infrastructure Performance and Availability by Virtual Instruments

February 2012 - (Free Research)
This white paper introduces a new class of tools designed to optimize today's virtual infrastructure and combat these challenges. In this paper, discover how IT managers are overcoming concerns regarding fibre channel and the cloud, I/O challenges and more. You'll also receive today's best practices to ensure the future success of your cloud. 
(WHITE PAPER) READ ABSTRACT |

3 Steps To Securing Your Network And Preventing Common Security Mistakes by Global Knowledge

August 2009 - (Free Research)
Securing an organization's assets requires work, but there are some basic steps that can simplify the task by taking a one-two-three approach. In this whitepaper, you'll learn how you can sort your security controls by categorizing and grouping them in order to help prevent common security problems. 
(WHITE PAPER) READ ABSTRACT |

iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare

iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells. 
(SOFTWARE PRODUCT)

Considerations for Optimizing Virtualization Backup by PHD Virtual Technologies Inc.

February 2012 - (Free Research)
Learn today's best practices and key considerations before optimizing virtualization backups. In this paper you'll receive an overview of the benefits that virtualization technologies can offer, explore key priorities regarding virtualization, and discover what backup solutions are best-suited to handle the technical demands of today's data center. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Orlando Magic Score a Performance Slam Dunk with Dell Compellent SAN by Dell Compellent

May 2011 - (Free Research)
To support these data-intensive applications, the Orlando Magic needed a storage area network (SAN) with I/O performance fast enough to play and stream both standard and high-definition (HD) video. Read this case study to see their solution. 
(CASE STUDY) READ ABSTRACT |

Podcast: PCI Express extender approach to I/O virtualization by Dell Compellent

September 2011 - (Free Research)
In this podcast, George Crump, lead analyst for Storage Switzerland, discusses using PCIe bus extenders to implement I/O virtualization. Find out about PCIe bus extenders' advantages and disadvantages for users, the necessary steps, requirements to implementing them, and more. Listen to this podcast to learn more. 
(PODCAST) READ ABSTRACT |

Five Things About Windows Server 2008 You Might Not Know by Global Knowledge

June 2009 - (Free Research)
Here five things about Windows Server 2008 that are the less obvious, more esoteric, yet useful features or quirks. The following is a brief list of some things that I tend to assume that many people know, and I am constantly amazed by clients and students who really don't know them. How many do you already know? 
(WHITE PAPER) READ ABSTRACT |

PCI Express extender approach I/O virtualization by Dell Compellent

October 2011 - (Free Research)
What’s the latest around the PCI Express extender approach to I/O virtualization? Check out this SearchVirtualStorage.com interview as George Crump, lead analyst for Storage Switzerland, discusses using PCIe bus extenders to implement I/O virtualization. 
(EGUIDE) READ ABSTRACT |

Scalability & Deployment Best Practices for the Dell EqualLogic FS7500 NAS System as a File Share Solution by Dell, Inc.

November 2011 - (Free Research)
This technical whitepaper provides performance and scalability metrics of the Dell EqualLogic FS7500 storage system as a file sharing solution in different operational scenarios. 
(WHITE PAPER) READ ABSTRACT |

Optimize Your Oracle Environment with IBM Storage Solutions by IBM

March 2011 - (Free Research)
This white paper discusses storage technology trends and why IBM storage systems are the smart choice for Oracle customers. Read to learn more.  
(WHITE PAPER) READ ABSTRACT |

Lead Generation and Management: Online Strategies and Best Practices by KnowledgeStorm Webinars (E-mail this company)

June 2004 - (Free Research)
Recent research by SiriusDecisions has shown that the average B2B organization actually utilizes only 6 % of the leads generated per year. If you're like many sales and marketing professionals, the time and money you will spend on online lead generation and management in 2004 will not yield the results you're looking for. 
(WEBCAST) READ ABSTRACT |

E-Book: Making VDIs Work for You by Dell and Microsoft

March 2011 - (Free Research)
When configuring storage for a virtual desktop environment, you‟ll run into a lot of the same issues you had to deal with when you set up storage for your virtual servers. But a virtual desktop infrastructure also has its own special challenges. Access the e-book for tips and best practices for implementing a virtual desktop infrastructure. 
(EBOOK) READ ABSTRACT |

Oracle Magazine: Storage from A to ZFS by Oracle Corporation

December 2011 - (Free Research)
Storage infrastructures grow as the demand for information grows, but strategic storage solutions, from tape libraries to flash and disk arrays to unified storage solutions, can simplify the essential tasks of storing and managing enterprise data. 
(WHITE PAPER) READ ABSTRACT |

Ensuring Security on i by Bsafe Information Systems

August 2008 - (Free Research)
This security runbook guides you through all stages of securing your system. Discover the importance of a company-wide commitment to security. 
(WHITE PAPER) READ ABSTRACT |

Enabling Greater Performance and Efficiency with Hybrid Storage Pools by Oracle Corporation

March 2010 - (Free Research)
This white paper provides an overview of hybrid storage pools (HSPs) and how they can help businesses meet the growing demands for storage I/O throughput in today's data-intensive applications. 
(WHITE PAPER) READ ABSTRACT |

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