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IT Courseware by SkillSoft Corporation
SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.
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Avaya Aura Contact Center Scripting Demystified by Global Knowledge
May 18, 2011 - (Free Research)
Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice. This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code.
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iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare
iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells.
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The Always-On Enterprise: Mobilizing the HR-Workplace Connection by SAP America, Inc.
October 31, 2011 - (Free Research)
This Bloomberg Businessweek paper presents recent study results indicating: how mobility is changing enterprise applications, data and processes, with a particular focus on human resources; the challenges of implementing mobile device access to enterprise applications; and the business value expected and realized from enterprise mobility.
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Build a Team Culture Among Your Employees by Citrix Online Go To Meeting
January 13, 2012 - (Free Research)
Unleash the the power of human resources in your organization by focusing on 5 core concepts: stability, focus, consistency, teamwork and velocity. Learn how you can transform your company culture, open channels of communication and build a teamwork environment.
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Dealing with Specific Types of Difficult People by Global Knowledge
October 2008 - (Free Research)
One thing you can be sure of: If you don't do something about the "thing" that someone is doing that makes them difficult for you, you'll continue to get more of it.
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Why Outsource to Russia? by SolovatSoft
August 2008 - (Free Research)
Why Outsource to Russia? How about scalable IT labor resources, low employee turnover, and reasonable prices. Do you need further convincing? The Read this white paper!
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Cut Coding for Faster Service Desk Deployments by Nimsoft, Inc.
January 2012 - (Free Research)
Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term.
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HR Best Practices: Delivering Strategic Value to the Enterprise by SAP America, Inc.
December 2009 - (Free Research)
To be a true strategic partner to management, human resources (HR) requires process and systems excellence. HR needs to know the business — the drivers, mission, and challenges. Read this IDC white paper to learn how to achieve excellence in HR by focusing consistency, integration, insight, responsiveness, and agility.
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Talent Wars: The struggle for tomorrow’s workforce by SAP America, Inc.
January 2012 - (Free Research)
This Economist Intelligence Unit report features results of a survey taken by 587 global market CEOs, CFOs, and CIOs on the shortage of talent for the demanding workforce.
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Presentation Transcript: Disaster Recovery Strategies for VMware Environments by Dell and VMware
April 2011 - (Free Research)
In this presentation transcript, expert Mike Laverick reviews the different disaster recovery options available for VMware infrastructures. He covers VMware Site Recovery Manager, host-based replication technologies, stretching high-availability technologies across multiple sites, and scripting custom solutions using PowerCLI.
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The Right Foundation for Growing Global by SAP America, Inc.
July 2011 - (Free Research)
This paper delves into the trend of aquiring and integrating a human capital management (HCM) application in order to aid in global growth. Continue reading to discover the advantages application integration can provide growing companies, as well as impressive cost-cutting results of HCM.
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ESX versus ESXi by Global Knowledge
November 2010 - (Free Research)
This paper outlines the differences in features between ESX and ESXi and the architectural differences. It also discusses methods to manage both and how to modify existing scripts.
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Three Easy Ways to Achieve and Understand WAN Acceleration with TCP Applications by Global Knowledge
February 2010 - (Free Research)
Software developers write code to power applications that drive today's businesses. Whether you are looking at ubiquitous applications such as Microsoft Word or your own in-house software, chances are that they are not very WAN-friendly. The focus of this paper is to highlight the TCP protocol's shortcomings for WAN transmission purposes.
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Management Skills for Every Leader by Global Knowledge
December 2011 - (Free Research)
What skills do you need to be a good manager? How does leadership differ from management? Get answers to these fundamental questions and relate the core skills of management to each other and to the art of leadership in this white paper. Find out how to delegate, negotiate, motivate, lead and more.
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Top Ten Things Every IT Pro Should Know about IE8 on Windows 7 by Global Knowledge
August 2010 - (Free Research)
With each new version of Windows comes a new version of Internet Explorer, and in the case of Windows 7, it’s IE 8 (one of these days all Microsoft’s numeric product names might actually line up). What does the Windows 7 administrator or planner need to know about the new IE?
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The Innovation Barrier: Has Testing Fallen Behind Development? by Fanfare
February 2007 - (Free Research)
Constant product innovation has contributed to a thriving equipment-manufacturing industry, however, fewer time-saving tools are available to QA than developer groups. As a result, testing is becoming an innovation barrier. This paper examines the innovation barrier: its causes, effects, & what’s needed to restore the vigorous pace of innovation.
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Podcast: Disaster Recovery Strategies for VMware Environments by Dell and VMware
April 2011 - (Free Research)
In this podcast, expert Mike Laverick reviews the different disaster recovery options available for VMware infrastructures. His presentation covers VMware Site Recovery Manager, host-based replication technologies, stretching high-availability technologies across multiple sites, and scripting custom solutions using PowerCLI.
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Disaster Recovery Strategies for VMware Environments by Dell and VMware
April 2011 - (Free Research)
In this webcast, expert Mike Laverick reviews the different disaster recovery options available for VMware infrastructures. His presentation covers VMware Site Recovery Manager, host-based replication technologies, stretching high-availability technologies across multiple sites, and scripting custom solutions using PowerCLI.
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