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City of Tucson - City Government Pursues ITIL with HP Training by HP and Intel
May 31, 2011 - (Free Research)
This case study highlights how a government agency used ITIL best practices in the face of ever-tightening budgets and staff resources in order to implement a Service-Oriented Architecture (SOA) for greater agility and end-user satisfaction.
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IT Courseware by SkillSoft Corporation
SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.
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Lubrizol's Service Management Transformation by HP and Intel
June 01, 2011 - (Free Research)
This case study highlights how one company used cutting-edge software tools and training to help streamline service management and turn it from a bottleneck into a smoothly running operation that was more responsive to users' needs but without bloating costs or stretching precious IT staff resources.
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Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.
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Healthcare sector to shed pounds with mobile health applications by ComputerWeekly.com
November 26, 2010 - (Free Research)
If the worldwide health system is not in crisis, it is under intense pressure and cost cutting trends in the light of the global downturn are only set to continue. For most hospitals and medical establishments budget allocations for IT were expected to be smaller in 2009 than in 2008.
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Case study: Microsoft Dutch HQ glimpses the future by ComputerWeekly.com
June 30, 2010 - (Free Research)
Microsoft has turned its Dutch headquarters into a radical experiment which the company believes could point the way to the future of the workplace. Its office at Schiphol airport has done away with dedicated desks and offices and it has given employees the freedom to chose where, when and how they work.
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Call Center Workforce Management Software Best Practices by Infor WFM Workbrain
January 05, 2012 - (Free Research)
The market for workforce management (WFM) software in the contact center saw double-digit growth last year, but the technology still needs work, according to experts. In this e-guide you’ll explore the pros and cons of WFM.
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Princeton Design Guild: Construction Firm Keeps Payroll and Labor Costs by BlackBerry
September 16, 2011 - (Free Research)
Access this case study to learn how a small firm synchronized the JobClock® System, an application that tracks time and attendance for every worker at the job site, with a mobile device to gain 24/7 access to their time-keeping system.
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The Always-On Enterprise: Mobilizing the HR-Workplace Connection by SAP America, Inc.
October 31, 2011 - (Free Research)
This Bloomberg Businessweek paper presents recent study results indicating: how mobility is changing enterprise applications, data and processes, with a particular focus on human resources; the challenges of implementing mobile device access to enterprise applications; and the business value expected and realized from enterprise mobility.
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Build a Team Culture Among Your Employees by Citrix Online Go To Meeting
January 13, 2012 - (Free Research)
Unleash the the power of human resources in your organization by focusing on 5 core concepts: stability, focus, consistency, teamwork and velocity. Learn how you can transform your company culture, open channels of communication and build a teamwork environment.
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Dealing with Specific Types of Difficult People by Global Knowledge
October 2008 - (Free Research)
One thing you can be sure of: If you don't do something about the "thing" that someone is doing that makes them difficult for you, you'll continue to get more of it.
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Why Outsource to Russia? by SolovatSoft
August 2008 - (Free Research)
Why Outsource to Russia? How about scalable IT labor resources, low employee turnover, and reasonable prices. Do you need further convincing? The Read this white paper!
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ReferenceWare by SkillSoft Corporation
ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment!
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HR Best Practices: Delivering Strategic Value to the Enterprise by SAP America, Inc.
December 2009 - (Free Research)
To be a true strategic partner to management, human resources (HR) requires process and systems excellence. HR needs to know the business — the drivers, mission, and challenges. Read this IDC white paper to learn how to achieve excellence in HR by focusing consistency, integration, insight, responsiveness, and agility.
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Talent Wars: The struggle for tomorrow’s workforce by SAP America, Inc.
January 2012 - (Free Research)
This Economist Intelligence Unit report features results of a survey taken by 587 global market CEOs, CFOs, and CIOs on the shortage of talent for the demanding workforce.
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Gartner: Two-tier ERP suite strategy - considering your options by ComputerWeekly.com
September 2010 - (Free Research)
Increasing numbers of companies are evaluating a two-tier enterprise resource planning (ERP) strategy; running separate lower-cost regional solutions for small-tomidsize subsidiaries, despite, in many cases, already rolling out a global ERP system.
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The Right Foundation for Growing Global by SAP America, Inc.
July 2011 - (Free Research)
This paper delves into the trend of aquiring and integrating a human capital management (HCM) application in order to aid in global growth. Continue reading to discover the advantages application integration can provide growing companies, as well as impressive cost-cutting results of HCM.
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Management Skills for Every Leader by Global Knowledge
December 2011 - (Free Research)
What skills do you need to be a good manager? How does leadership differ from management? Get answers to these fundamental questions and relate the core skills of management to each other and to the art of leadership in this white paper. Find out how to delegate, negotiate, motivate, lead and more.
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Measuring the True Business Benefits of Web Collaboration by CA Technologies.
September 2008 - (Free Research)
This paper examines the key communications challenges faced by organizations today and how web collaboration is delivering the right tools to help organizations meet their growth objectives.
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