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Ovum: Business tips for using SMS and web chat by ComputerWeekly.com

February 21, 2011 - (Free Research)

Web chat and SMS offer ways for enterprises to broaden channel support and personalize customer service without spending on complex solutions. While both solutions offer business benefits via customer outreach and support capabilities, they are currently two separate solutions.

(WHITE PAPER)

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Upcoming Live Expert Chat: Oracle Solaris 11: Building a Secure, Efficient, Mission-Critical Cloud

by Oracle Corporation

June 27, 2012 - (Free Research)

Join this exclusive live chat on June 27th, 11 AM -2 PM EST to explore Oracle Solaris 11 with Oracle's Engineering team. We'll cover a host of technologies and strategic developments and give you a peek into what Oracle engineers have in mind for coming updates.

(WEBCAST)

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ICD-10: People, process, technology and revenue impacts by SearchHealthIT.com

April 05, 2012 - (Free Research)

Health IT Exchange expert James Truesdale’s thoughts on how the upgrade of ICD-10 coding will affect health care organizations, and why delaying the inevitable transition could have negative results on revenue cycle.

(TRANSCRIPT)

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Information Security Magazine - June 2012 by SearchSecurity.com

May 30, 2012 - (Free Research)

In this month’s issue, Global Vice President of the Information Security Forum, Steve Durbin, offers five actions you can take to prepare for today’s external threats, proven steps to counter internal threats, and practical advice on how to better prepare and respond to foreseen (and unforeseen) compliance regulations.

(EZINE)

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Debunking Security Concerns with Hosted Call Centers by inContact

September 16, 2011 - (Free Research)

This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.

(WHITE PAPER)

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Software Trial: Integrated Backup, Recovery and Data Protection for VMware by Acronis

March 09, 2012 - (Free Research)

Acronis® vmProtect™ 7 is built specifically for VMware vSphere®, and provides all the features you need in an extremely easy-to-use agentless backup solution that can be deployed in minutes so you can quickly begin backing up your vSphere environment.

(DEMO)

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Accelerate Virtualization Initiatives With Agentless Backup for VMware by Acronis

December 14, 2011 - (Free Research)

Get virtualization enabled with Acronis Backup & Recovery 11, the only solution that seamlessly integrates disaster recovery and data protection for your physical, virtual and cloud.

(TRIAL SOFTWARE)

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Imason uses DocAve to Migrate Husky Injection Molding Systems to SharePoint 2010 in Less Than Four Months by AvePoint, Inc.

January 06, 2012 - (Free Research)

This case study details how Husky successfully migrated massive volumes of data in a matter of four months using SharePoint 2010.

(CASE STUDY)

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IBM and Red Hat: Security-Rich Collaboration and Messaging Platform by Red Hat and JBoss

IBM and Red Hat have a single, security-rich collaboration and messaging platform that makes it simple, easy, and affordable to improve organizational productivity and effectiveness. It is much more than a Microsoft Exchange/desktop alternative.

(SOFTWARE PRODUCT)

Case study: Microsoft Dutch HQ glimpses the future by ComputerWeekly.com

June 30, 2010 - (Free Research)

Microsoft has turned its Dutch headquarters into a radical experiment which the company believes could point the way to the future of the workplace. Its office at Schiphol airport has done away with dedicated desks and offices and it has given employees the freedom to chose where, when and how they work.

(WHITE PAPER)

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Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.

(HARDWARE PRODUCT)

Strategies for Cisco VPN Client Large-Scale Deployments by Global Knowledge Network, Inc.

March 2006 - (Free Research)

This paper explores the tools Cisco provides to simplify mass deployments of the VPN Client. The two methods are discussed: the creation of an installation CD-ROM and network-based installations. I will explain how to reduce calls to the Help Desk by locking users out of advanced configuration functions in the user interface.

(WHITE PAPER)

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Readying Your Network for Video Collaboration

by NWN Corporation

April 2012 - (Free Research)

<p>In this exclusive E-Guide from SearchUnifiedCommunications.com, learn more about the intelligent network and how telepresence and visual collaboration is changing the modern enterprise. Uncover the extranet and desktop video requirements driving 2012 telepresence trends and how the iPad is changing enterprise video-conferencing strategies.</p>

(EGUIDE)

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Helix Energy Solutions Replicates Data and Content to Geo-Distributed SharePoint Farms & Sea Vessels with DocAve by AvePoint, Inc.

January 2012 - (Free Research)

Read this comprehensive case study to learn how Helix created SharePoint server farms to handle their massive amounts of data that is needed by its employees around the globe.

(CASE STUDY)

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Unleashing Microsoft SharePoint Server 2010's Web Content Management Features with DocAve by AvePoint, Inc.

July 2011 - (Free Research)

This white paper discusses the requirements for dynamic websites in today's hyper-competitive business landscape, the case for utilizing SharePoint Server 2010 for WCM, and how AvePoint’s DocAveSoftware Platform enhances the native WCM functionality SharePoint offers.

(WHITE PAPER)

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Inter-Process Communications: The Next Leap in Business Productivity by LEGACY - DO NOT USE - Insight

April 2008 - (Free Research)

Inter-Process Communications (IPC) makes up the infrastructure that merges voice, data and video applications over a single network by enhancing IP telephony (VoIP) with technology such as conferencing, call transfers and forwarding.

(WHITE PAPER)

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How to tackle internet filtering and reporting by ComputerWeekly.com

November 2010 - (Free Research)

In an environment where access to a secure computing device is governed and controlled by inherently secure protocols, the problem still remains of how access to untrusted environments such as the Web is controlled.

(WHITE PAPER)

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Key Considerations for MPLS IP-VPN Success by XO Communications

April 2012 - (Free Research)

<p>Uncover the benefits of an MPLS-based private IP network and learn how it can not only help you simplify network management and reduce costs, but also prioritize application, create and improve disaster recovery, and much more!</p>

(WHITE PAPER)

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Gartner Magic Quadrant for SSL VPNs by F5 Networks

February 2012 - (Free Research)

Secure Sockets Layer virtual private networks compose a mature market segment, serving a variety of VPN use cases for workstations and mobile-device remote access. In this Magic Quadrant, Gartner examines the role of SSL VPNs in remote access and the state of the market.

(ANALYST REPORT)

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WAN and VPN Solutions: Choosing the Best Type for your Organization by XO Communications

March 2012 - (Free Research)

This whitepaper describes the different WAN and VPN options organizations have, and helps you figure out which would be the best for your particular needs.

(WHITE PAPER)

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DirectAccess: The New VPN by Global Knowledge

January 2011 - (Free Research)

This paper discusses how DirectAccess (DA) is a new feature in the Windows 7 and Windows Server 2008 R2 operating systems that allows users to remotely connect to their corporate network without a traditional VPN client configuration or application.

(WHITE PAPER)

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Cisco Adaptive Security Appliances: Which One is Right for You? by Global Knowledge

January 2011 - (Free Research)

This white paper introduces you to the different models within the 5500-series family of Cisco ASAs and gives you an idea of how each would best be used. This guide will also give a brief overview of the licensing considerations for each of the models discussed.

(WHITE PAPER)

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Integrating Active Directory Users with Remote VPN Clients on a Cisco ASA by Global Knowledge

December 2010 - (Free Research)

This white paper examines how to configure an ASA to leverage AD for remote connectivity. Your users will appreciate the ability to connect in to your internal network to access programs and data with the same user name and password credentials as they do when they are in the office. VPN access via the public Internet is very secure and reliable.

(WHITE PAPER)

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Using Syslog Effectively for Security Troubleshooting by Global Knowledge

January 2010 - (Free Research)

This paper examines the numerous ways that syslog messages can be used to enhance the secure deployment of an infrastructure of equipment from Cisco®. Syslog can not only be an essential auditing tool for network and administrative events, but also can be an effective troubleshooting tool.

(WHITE PAPER)

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How a Spanning Tree Works by Global Knowledge

June 2009 - (Free Research)

The way a switch learns Ethernet (MAC) addresses is by inspecting the Ethernet frame and recording the source MAC address in a dynamic table. The switch will also associate a learned MAC address with a port. It can then make intelligent forwarding decisions based on the destination MAC address. This white paper illustrates the process.

(WHITE PAPER)

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