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Enhancing Constituent Perceptions with CRM for Public Sector: Advancing Beyond Efficiency and Service Improvements by SAP America, Inc. September 02, 2010 - (Free Research) By using a CRM strategy with software solutions, government agencies can achieve a host of benefits when it comes to streamlining business processes and analytical capabilities. Read on to learn how By enabling such CRM processes, governments can build communication campaigns that help shape the public’s perceptions and advance the value delivered.  (WHITE PAPER) READ ABSTRACT |

CRM for the Professional on the Go by BlackBerry December 2006 - (Free Research) Mobile CRM is something that needs to be considered now. As a business leader, you might have put it into your mental to do later box, but the reasons to make it a priority are compelling. Read this paper to discover why.  (WHITE PAPER) READ ABSTRACT |

Choosing the Best CRM for Your Organization by Oracle Corporation September 2007 - (Free Research) Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves.  (WHITE PAPER) READ ABSTRACT |

Microsoft Dynamics® CRM for Healthcare by Microsoft October 2011 - (Free Research) In addition to providing quality care, health care facilities continuously search for ways to increase patient satisfaction and proactively manage their overall health.Inside this white paper, learn about CRM technologies that help meet these goals by supporting chronic disease management, business intelligence and more.  (WHITE PAPER) READ ABSTRACT |

CRM in Financial Services: Best practices, trends and strategy for the new economy by Pivotal CRM, a CDC Software solution November 2010 - (Free Research) Find out how financial services companies are leveraging CRM technology and best practices to improve service and operational efficiency. Read this e-book to learn more.  (EBOOK) READ ABSTRACT |

Integrative CRM Enhances Midsize Business Agility and Performance by IBM July 2012 - (Free Research) This paper is designed to help IT and business leaders at midsize companies find innovative ways to extend their customer relationship management (CRM) capabilities to capitalize on emerging trends such as cloud, mobile, social media and predictive analytics. Gain essential insight to get closer to your customers and ensure your company's survival.  (WHITE PAPER) READ ABSTRACT |

Infor CRM Epiphany for Insurance by Infor CRM July 2009 - (Free Research) The market-leading Infor CRM Epiphany suite was designed with the needs of today's insurance companies in mind. It delivers what you need to execute a customer retention and growth strategy by delivering a single view of customer interactions across business.  (BROCHURE) READ ABSTRACT |

Oracle Business Intelligence Applications Overview by Oracle Corporation January 2011 - (Free Research) This paper explains how Oracle Business Intelligence (BI) Applications are complete, prebuilt BI solutions that deliver intuitive, role-based intelligence for everyone in an organization - from front line employees to senior management - that enable better decisions, actions, and business processes.  (WHITE PAPER) READ ABSTRACT |

Integrating customer data for improved CRM by Infor May 2013 - (Free Research) This expert e-guide provides an in-depth look at how to leverage social media, customer data and analytics to achieve a unified vision of your customer and better anticipate their needs.  (EGUIDE) READ ABSTRACT |

Smart Process Applications: A Game Changer for HR Shared Services by OpenText April 2013 - (Free Research) This webinar details the evolution of enterprise processes and describes how smart process applications (SPAs) are transforming HR shared services. Learn how SPAs work, uncover the benefits and challenges of this strategy, and more – tune in now to get started.  (WEBCAST) READ ABSTRACT |

Optim™ Data Privacy Solution by IBM The Optim™ Data Privacy Solution de-identifies application data so that it can be safely used in testing or training environments. By substituting fictionalized yet realistic data for confidential information, Optim enables sites to test effectively while supporting privacy compliance initiatives.  (SOFTWARE PRODUCT)

What Is Cloud Computing? by Salesforce.com March 2009 - (Free Research) Cloud computing is a better way to run your business. Instead of running your apps yourself, they run on a shared data center. When you use any app that runs in cloud, you just log in, customize it, and start using it.  (VIDEOCAST) READ ABSTRACT |

Implementing an identity management solution by SAP America, Inc. June 2008 - (Free Research) This document describes the SAP NetWeaver Identity Management products, which cover most of the core functionality for implementing an identity management solution, including a virtual directory.  (WHITE PAPER) READ ABSTRACT |

Managing the Entire Database Security & Compliance Lifecycle by Guardium, an IBM Company February 2010 - (Free Research) Increased difficulty in protecting data has heightened the need for organizations to simplify compliance and reduce costs by replacing manual, resource-intensive audit processes with automated controls for all their enterprise applications. Read this data sheet to learn how Guardium 7 addresses the entire database security and compliance lifecycle.  (DATA SHEET) READ ABSTRACT |

CW+: Special report on SAP by ComputerWeekly.com December 2010 - (Free Research) Enterprise resource leader, SAP founded in 1972, is facing the slow death of traditional on-premise ERP. Customers with shrinking IT budgets are opting to outsource more of their core business systems.  (WHITE PAPER) READ ABSTRACT |

Aberdeen Analyst Tip: Unify HR and Finance for Strategic Advantage by Workday November 2012 - (Free Research) Read this Aberdeen analyst insight to gain key tips for seamlessly integrating your finance and HR objectives to achieve and maintain a competitive advantage.  (ANALYST REPORT) READ ABSTRACT |

Free Software – Solve Common LAN problems with Switch Port Monitor Utility by Fluke Networks October 2010 - (Free Research) For the majority of enterprises, the switch is the key network device, so visibility into the switch is necessary to thoroughly understand what’s actually happening on the network. Fluke Networks' free Switch Port Monitor software provides detailed information by port such as interface name, speed, status, packet activity and so much more.  (DOWNLOAD) READ ABSTRACT |

Sharpen your focus on core business goals: Business Process Outsourcing by Hewlett-Packard Company October 2010 - (Free Research) This resource describes how business process outsourcing (BPO) can help relieve the managerial burden on your organization by solving complex industry-specific and cross-industry challenges while supporting better business outcomes.  (WHITE PAPER) READ ABSTRACT |

Mobilize Your HR Investment, Empower Your Employees by Kony December 2012 - (Free Research) This white paper introduces a mobile HR management tool that allows both employees and HR professionals access to the data they need in real-time, on a variety of mobile devices.  (WHITE PAPER) READ ABSTRACT |

Time Travel: Mobilizing Your HR Processes by SAP America, Inc. December 2012 - (Free Research) This in-depth webcast offers advice and recommendations to help you mobilize your human resources (HR) processes. Inside, learn the key benefits of mobilization, and find essential tips that can help you make mobile HR a reality.  (WEBCAST) READ ABSTRACT |

Key HR trends: New technologies are changing the HR game by Ultimate Software January 2013 - (Free Research) Analysts predict that 2013 will be a year of major changes for HR. In order to keep pace with business trends like mobility, savvy HR managers are looking to innovative technologies for support. Read this guide to learn 5 HR tech trends predicted to have a major impact and discover 3 action-items that will help jumpstart your HR overhaul.  (EGUIDE) READ ABSTRACT |

Energizing the Workplace with Mobile HR by SAP America, Inc. March 2013 - (Free Research) This resource outlines the benefits and challenges associated with adopting a mobile HR strategy. Inside, find key recommendations for moving forward with mobile HR that will help you attain success.  (EBOOK) READ ABSTRACT |

6 strategic metrics that BI tools deliver to HR by Ultimate Software February 2012 - (Free Research) Read this informative paper to learn how to choose the right BI tools to enable HR to increase productivity and cut costs. Learn why end-to-end human capital management (HCM) systems with built-in BI tools might be the best and easiest option for your organization.  (WHITE PAPER) READ ABSTRACT |

x-diagram: CLOUD – WITHOUT COMPROMISE by Oracle Corporation December 2012 - (Free Research) This x-diagram illustrates how Oracle Human Capital Management in the cloud is the transformational tool that helps HR bring value back to the organization.  (WHITE PAPER) READ ABSTRACT |

Accelerate Performance in Human Resources by SAP America, Inc. January 2012 - (Free Research) This white paper addresses HR challenges and metrics solutions for improving operations.  (WHITE PAPER) READ ABSTRACT |

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