As a younger, tech-savvy generation infiltrates the workforce, they are bringing social technologies with them. Read this white paper to learn how social tools are becoming game changers in the workplace environment and how you can learn to embrace and incorporate them into your organization to foster higher productivity. 

The value of the IT market for smart cities globally is approximately $35bn, according to this in depth analysis from Ovum. 

When a full backup of the city's 125-plus servers became impossible overnight on a legacy tape system, Burbank went looking for a better answer. The city chose Quantum's DXi7500 Express disk-based backup solution with deduplication technology. 

This case study examines the City of Denver's document management issues and how implementing Alfresco Enterprise Content Management helped them overcome these challenges. 

This paper details 6 examples of leading global companies' HR departments that are at the forefront of workforce management strategies. Read this and learn how Four Seasons enables its employees to assist guests anytime, anywhere, or how Zappos.com aligns its organization around the company's 10 core values to offer exceptional customer service. 

Organizing, indexing and storing info is paramount to HR departments today. This paper offers up five best practices for elevated HR efficiency. Read this and learn why reducing paper, employing a hybrid approach based on both paper and digital records, and joining forces with a trusted partner can enable swifter and more efficient operations. 

To be a true strategic partner to management, human resources (HR) requires process and systems excellence. HR needs to know the business — the drivers, mission, and challenges. Read this IDC white paper to learn how to achieve excellence in HR by focusing consistency, integration, insight, responsiveness, and agility. 

Read this informative paper to learn how to choose the right BI tools to enable HR to increase productivity and cut costs. Learn why end-to-end human capital management (HCM) systems with built-in BI tools might be the best and easiest option for your organization. 

The Open Group IT Specialist Certification Program (the Program) is designed to validate the existence of those qualities and skills in a professional that enable the effective development, implementation, and operation of IT solutions. 

Read this white paper to learn about an energy company that leveraged an automated data entry system to quickly upload non-payroll contractor and third-party supplier information into SAP. 

This webcast examines methods for driving business execution through HR initiatives and how it can lead to increased revenues. 

Human resource (HR) departments have learned that the key to elevating their strategic capabilities is through a strong business intelligence (BI) infrastructure. Read this white paper to learn the four easy steps to transition from being an HR manager to a human capital management (HCM) strategist. 

This IDC case study featuring Comcast explores the challenges the rapidly growing company faced, as well as the HR solutions which met and exceeded their needs.