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For Ceridian, it Pays to Provide High-Quality Support by LogMeIn, Inc. September 16, 2009 - (Free Research) This case study describes how Ceridian used LogMeIn Rescue to streamline its 50-to 90 day implementation process and to increase troubleshooting capabilities for customer support analysts handling 2,500 calls per day. With Rescue in place, Ceridian has experienced an increase in their customer satisfaction rates, which have grown from 83% to 94%.  (CASE STUDY) READ ABSTRACT |

Winning the War for Talent in the High-tech Industry by SAP AG January 23, 2009 - (Free Research) Human capital management (HCM) is becoming a priority for high-tech senior executives. The workforce is not only a source of competitive differentiation, but also the key to accomplishing a number of strategic goals such as product and service innovation and process improvements. This SAP Executive Insight addresses key questions.  (WHITE PAPER) READ ABSTRACT |

Human Capital Management for the Public Sector: Make Every Employee a Strategic Asset With Sap® Solutions by SAP AG January 01, 2007 - (Free Research) Discover how public sector agencies are shifting the focus in HR departments from transactional activities to performance with strategic human capital management (HCM).  (ARTICLE) READ ABSTRACT |

Securing the Organization: Creating a Partnership between HR and Information Security by ISC2 September 2008 - (Free Research) The goal of this white paper is to help Human Resource professionals understand the full scope of the growing information security profession and how it affects every aspect of an organization.  (WHITE PAPER) READ ABSTRACT |

Leadership Training: Three Perspectives on Development Methods That Work by SkillSoft Corporation December 2008 - (Free Research) In this brief, three top HR and talent development experts from Continental Automotive Systems, Vail Resorts Management Company, and ArvinMeritor share their insights on leadership training, giving three perspectives on development methods that work.  (ANALYST BRIEF) READ ABSTRACT |

Oracle Hyperion Workforce Planning by Oracle Corporation December 2008 - (Free Research) In most organizations, employee compensation and related expenses are the largest line items in the budget. Having control over these expenses is critical to meeting corporate performance objectives. Check out this data sheet to learn more.  (DATA SHEET) READ ABSTRACT |

Recovery Manager for Exchange - Free Trial! by ScriptLogic Corporation April 2009 - (Free Research) Have you ever had to recover an email regarding an ex-employee whose account and mailbox no longer exists? Has HR ever asked you to find all emails involving certain employees, topics or associated dates?  (TRIAL SOFTWARE) READ ABSTRACT |

BusinessWeek Research: Talent Management - The New Business Imperative by SAP AG August 2007 - (Free Research) Read this report to discover the views of senior human resource (HR) and information technology (IT) executives and CEOs at large and midsize companies about the talent shortage and how workforce planning can help executives address this coming crisis.  (WHITE PAPER) READ ABSTRACT |

SPSS Text Analysis for Surveys™ 3.0 - Specifications by SPSS Inc. Worldwide Headquarters May 2009 - (Free Research) Use SPSS Text Analysis for Surveys to categorize text responses whether you conduct surveys to support business, education, or government decisions, or for your academic research. No matter your field, you now have a way to combine your qualitative and quantitative analyses using a single advanced but easy-to-use desktop software program.  (BROCHURE) READ ABSTRACT |

SPSS Text Analysis for Surveys 3.0: Get the Most Out of Open-Ended Text Responses by SPSS Inc. Worldwide Headquarters February 2009 - (Free Research) Maximize survey research value with open text responses. If you've limited your surveys to close-ended questions due to the time and expense of reading and manually coding text responses, this session can be your organization's first step toward maximizing the value of your survey data.  (WEBCAST) READ ABSTRACT |

Network Forensics Survey: Most Networks are Unprepared for Quick Response by Solera Networks November 2009 - (Free Research) More than 60% of large enterprises believe a significant network breach is likely within the next 3 years, yet most are not capable of effectively discovering the full scope of incidents. This survey details how management and staff within large organizations view the importance of being prepared to respond to network security incidents.  (WHITE PAPER) READ ABSTRACT |

PCI DSS Compliance Survey Results by Imperva September 2009 - (Free Research) The findings of this survey suggest that despite PCI DSS regulation companies are still struggling with data security. However, it also suggests that companies that take a strategic approach to PCI compliance go through fewer data breaches. Learn more about leveraging PCI to get a broader, more effective, and more cost efficient security program.  (ANALYST REPORT) READ ABSTRACT |

Blackberry Solution Used for Roadside Surveys on Child Seat Safety by BlackBerry February 2009 - (Free Research) When researchers from the University of Windsor needed a mobile strategy for conducting a National Child Seat Safety Survey across Canada, they turned to a Blackberry to help gather the data and accurately download the it automatically to an analytical database.  (CASE STUDY) READ ABSTRACT |

Expand Your Reach: Mastering Multi-Modal Survey Research by SPSS Inc. Worldwide Headquarters April 2009 - (Free Research) Whether it's in your call center, on the Web, or in-person, effective survey research requires proven practices that reach across the board. In this webcast, you learn how to cut the costs and improve the performance of your survey research efforts - regardless of where you reach your respondents or what language they speak.  (WEBCAST) READ ABSTRACT |

Turning Results into Rewards: Survey Analysis and Reporting by SPSS Inc. Worldwide Headquarters February 2009 - (Free Research) Please join Jane Hendricks, Product Marketing, and Gregory Crist, Sales Engineer, for this webcast focusing on survey analysis and reporting. See why delivering the right survey research results to the right person at the right time makes all the difference.  (WEBCAST) READ ABSTRACT |

IT Survey Results: Top Priorities Through 2010 by BMC Software, Inc November 2009 - (Free Research) What will be most important to IT organizations over the next 12 months? It's probably no surprise that cost control or reduction in spending is the key priority. This white paper looks at the near-term activities of the IT organizations surveyed by TechTarget, along with their constraints, issues, motivating factors, and strategies.  (WHITE PAPER) READ ABSTRACT |

SAP for Public Sector: Solutions for State and Local Government by SAP AG January 2005 - (Free Research) Learn how you can deliver more services with fewer tax dollars and deliver unparalleled public value, lower cost of ownership and scalability to grow affordably over time.  (WHITE PAPER) READ ABSTRACT |

Saving At-Risk Customers and Revenue Through Survey Action Management by MarketTools, Inc. November 2009 - (Free Research) Read this white paper to understand what Survey Action Management is and how it can help your organization effectively address customer concerns, save at-risk customers, and build customer satisfaction and loyalty.  (WHITE PAPER) READ ABSTRACT |

Best Practices for Data Archiving by CA May 2009 - (Free Research) This white paper will discuss what you can do to protect your company's data in case of an unexpected disaster. Having a disaster recovery plan is not only a smart business move, but in some cases it is mandatory for legal and regulatory reasons.  (WHITE PAPER) READ ABSTRACT |

Web Content Control: Five Steps to a Successful Implementation by Untangle, Inc. October 2009 - (Free Research) Implementing Web Content Control can seem intimidating. It represents the uneasy marriage of network administration and human resource management. With a little forethought, however, it becomes straightforward and very effective. Read this whitepaper for a step-by-step overview of a successful web content control implementation.  (WHITE PAPER) READ ABSTRACT |

Practical and Flexible Business Process Automation with Numara FootPrints 9 by Numara Software February 2009 - (Free Research) In today's economic climate, products that enhance operational efficiency are more essential than ever. By leveraging a single, highly adaptive, centralized system to track and automate multiple business processes, you can maximize productivity, reducing support costs and increasing quality of service across your entire business.  (WEBCAST) READ ABSTRACT |

Augmenting the Value of ERP to Achieve the Perfect Plant by Apriso Corporation September 2008 - (Free Research) This paper reviews multiple compelling issues of establishing and maintaining connectivity to manufacturing operations to achieve the Perfect Plant through an existing ERP system.  (WHITE PAPER) READ ABSTRACT |

2009 Security Mega Trends Survey by Lumension February 2009 - (Free Research) This survey was conducted by the Ponemon Institute to better understand if certain publicized IT risks to personal and confidential data are or should be more or less of a concern for organizations. Learn what respondents in IT operations and IT security think about eight Security Mega Trends affecting organizations during the next 12 to 24 months.  (WHITE PAPER) READ ABSTRACT |

IT Impact on Telecommunications Order Fallout - A Survey of Large Global Businesses by Progress Software April 2009 - (Free Research) As the following pages will demonstrate, the evidence is that improving Business Transaction Assurance presents a real bottom-line opportunity and is moving high up the business agenda. However, companies' current systems are not equipped with the necessary tools to manage and control such transactions.  (WHITE PAPER) READ ABSTRACT |

Virtualization Challenges Are Highlighted by User Survey by Syncsort November 2009 - (Free Research) To understand the impact of server virtualization, Syncsort commissioned Ziff Davis Media to conduct a survey around end-user experiences with migrating physical servers to virtual machines (referred to as P2V migration). Read the results here.  (ANALYST BRIEF) READ ABSTRACT |

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