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CMO Guide: How to Evaluate Marketing Technology by IBM

April 08, 2014 - (Free Research)
The right people, strategy, and processes are critical for a top-notch customer-driven marketing strategy -- but so is the right technology. If you're considering new tools to increase your marketing prowess, turn to this guide to implementing technology that will help improve your marketing outcomes. 
(WHITE PAPER) READ ABSTRACT |

How to improve sales reps performance by Jive Software

July 11, 2013 - (Free Research)
How many of your employees reach their full potential? By implementing a new approach to social business, your enterprise can develop a new process to facilitate the learning, knowledge-sharing and teamwork essential to improve sales employees. 
(WHITE PAPER) READ ABSTRACT |

The Case for GRC: Addressing the Top 10 GRC Challenges by RSA, The Security Division of EMC

December 31, 2012 - (Free Research)
This white paper shares the top 10 governance, risk, and compliance (GRC) challenges, and offer industry-leading advice on how to best leverage this investment. 
(WHITE PAPER) READ ABSTRACT |

How to Fine-Tune your Contact Center by SearchCRM

August 07, 2013 - (Free Research)
With call center software, best business practices can be difficult to navigate. But the payoff is worth investigating. In this handbook, readers find detailed explanations of the latest call center technologies as well as insight on call center management—including schedule and workforce management. 
(EGUIDE) READ ABSTRACT |

True Stories of the Connected: Same Day Delivery by Cisco Systems, Inc.

April 14, 2014 - (Free Research)
This brief but informative webcast examines how bike messengers on the streets of San Francisco are benefiting from the increased connectivity that mobile technology provides. 
(CASE STUDY)

How Technology Is Transforming Finance by Oracle Corporation UK Ltd

April 11, 2014 - (Free Research)
This resource collects articles from CIO and The Economist Intelligence Unit regarding how technology is transforming finance and the growing partnership between finance and IT. 
(WHITE PAPER) READ ABSTRACT |

The Future of Manufacturing: An Executive Guide to Manufacturing Strategies for the 21st Century by SYSPRO

April 08, 2014 - (Free Research)
In this resource, learn how manufacturing is changing, discover four trends that will define the factory of tomorrow, and find insight to help you stay ahead of the competition. 
(WHITE PAPER) READ ABSTRACT |

Imprivata OneSign Streamlines Workflows at Augusta Health by Imprivata

June 24, 2013 - (Free Research)
This brief video explores how Augusta Health leveraged a single sign on technology to increase care providers' efficiency while also improving the protection of patients' confidential information. 
(VIDEO) READ ABSTRACT |

Presentation Transcript: Emerging security threats: Know your enemy in 2014 by Imperva

April 08, 2014 - (Free Research)
In this presentation transcript, Johannes Ulrich, Dean of Research at the SANS technology institute, discusses new spearfishing attacks and explains how utilizing DNS logs can help organizations keep their network secure from these devastating new threats. 
(TRANSCRIPT) READ ABSTRACT |

Impact of Cloud on IT Consumption Models by Cisco Systems, Inc.

April 03, 2014 - (Free Research)
This exclusive resource discusses the impact of the cloud on IT consumption models and examines how your organization can accelerate the adoption of game-changing technology. 
(WHITE PAPER)

Sales support goes social at Vodafone’s enterprise business unit by Jive Software

June 20, 2013 - (Free Research)
Vodafone Enterprise realized that their current strategic communication platforms weren't enough to meet changing business needs. In this case study, find out how Vodafone implemented a flexible, easy-to-use social business platform to support their sales teams streamline deals from start to finish. 
(CASE STUDY) READ ABSTRACT |

How to Consolidate, Optimize, and Deploy Oracle Database Environments Including Multitenant Databases by Oracle Corporation

December 31, 2013 - (Free Research)
In this comprehensive white paper, get an overview of Oracle Optimized Solution for Oracle Database, which creates an ideal infrastructure for consolidating database services. Learn how it defines a flexible architecture for delivering fast, scalable, and continuous service for mission-critical database applications. 
(WHITE PAPER) READ ABSTRACT |

The Future of Business Collaboration by Premiere Global Services

February 10, 2014 - (Free Research)
Access the following white paper to uncover the 5 key business and technology trends to consider when making the shift to a virtual workplace. Learn how to make the most out of social collaboration and discover what you stand to gain with successful implementation. 
(WHITE PAPER) READ ABSTRACT |

How to Deal with BYOD and Implement EMM Technologies in Your Environment by Dell Software

February 13, 2014 - (Free Research)
In part 4 of this expert e-book, Jack Madden talks about dealing with BYOD and implementing enterprise mobility management (EMM) technologies in your IT environment. 
(EBOOK) READ ABSTRACT |

Information Security ANZ March 2014 by SearchSecurity.com

March 18, 2014 - (Free Research)
This issue looks at the security challenges facing IT security professionals in the Australia/New Zealand region. 
(EZINE) READ ABSTRACT |

Forrester - A Custom Technology Profile: Leverage Cloud-Based Contact Center Technologies to Deliver Great Customer Experiences by Genesys

March 31, 2013 - (Free Research)
In this white paper, explore the results of a survey from Forrester Research, Inc. to see how companies are dealing with contact center challenges and new technologies. 
(WHITE PAPER) READ ABSTRACT |

Socially Driven Collaborations by Oracle Corporation UK Ltd

April 02, 2014 - (Free Research)
Access the following white paper to explore the changing relationship in IT and marketing through the adoption of social technologies. Uncover the various challenges when stating up with this collaboration technology, how to avoid them, and more. 
(WHITE PAPER) READ ABSTRACT |

Breakthrough Web/Mobile Technology: Kofax Best of Show Winner at FinovateAsia by Kofax, Inc.

April 02, 2014 - (Free Research)
View the following presentation video to reveal a smart capture and processing software solution that can generate real-time information from captured documents. Learn how this solution can provide an essential connection to systems of record, improve the customer experience, reduce operating costs, and more. 
(VIDEO) READ ABSTRACT |

Frost and Sullivan Best Practices Research: 2013 Global Workload Management Technology Innovation Award by Genesys

August 14, 2013 - (Free Research)
Managing each customer service agent's workload has become a priority for customer-focused companies, as more customers and more channels of communication are common. In this resource, explore how successful workload management can help your service organization address the challenges of modern customer relationship management (CRM). 
(WHITE PAPER) READ ABSTRACT |

Five reasons why mobilizing Windows applications is simpler than you think by Citrix

March 11, 2013 - (Free Research)
In this white paper, uncover five myths about Windows application development and learn how your company can go mobile with relative ease. 
(WHITE PAPER) READ ABSTRACT |

How the Cloud Levels the Customer Service Playing Field by Genesys

March 31, 2013 - (Free Research)
In this paper by Ovum research, discover how mid-market companies can leverage the cloud to improve customer service, and, as a result, get on a more level playing field with bigger competitors. Explore the challenges that mid-size companies face with customer service, and get recommendations for cloud adoption tailored to service organizations. 
(WHITE PAPER) READ ABSTRACT |

Advanced Technologies Key to Next-Gen Contact Centers by LogMeIn, Inc.

March 27, 2014 - (Free Research)
Access this helpful e-guide to learn how to improve customer experience by equipping contact center agents with the right tools and technologies. Discover why Forrester Research analyst Art Schoeller recommends an "outside-in approach" to acquiring new contact center technologies, and explore his key considerations for adopting new tools 
(EGUIDE) READ ABSTRACT |

Finance Transformation - How SaaS Solutions Can Deliver Strategic Insights by Workday

February 12, 2014 - (Free Research)
A recent study revealed many senior finance executives want to improve the quality of information available to management, but struggle with translating their business needs into technology solutions. Watch this video to learn how new technologies are giving finance a better, faster, and more complete picture of their business. 
(WEBCAST) READ ABSTRACT |

The Hackett Group’s 2013 Global Payroll Technology Performance Study by Workday

March 20, 2014 - (Free Research)
The Hackett Group's new study reveals just how many organizations continue to struggle with their payroll operations. Read the full report to learn about payroll trends, current challenges, and what changes are in store for global payroll technology. 
(WHITE PAPER) READ ABSTRACT |

Cisco CleanAir Technology by Cisco Systems, Inc.

March 02, 2012 - (Free Research)
Watch now to learn how you can balance anywhere, any device, any time access with the policy controls you need and also offering a high-quality end-user experience. 
(WEBCAST) READ ABSTRACT |

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