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Presentation Transcript: Next-Generation Service Provider Platforms: What Do Service Providers Need? by Alcatel-Lucent

December 2008 - (Free Research)
This transcript, a printable version of the video from enterprise expert Tom Nolle, addresses the marginalization that operators face from over-the-top disintermediation - caused by exploding operating costs that result from declining revenue per bit. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Presentation Transcript: Selling the CIO on Business Services by Alcatel-Lucent

October 2008 - (Free Research)
This transcript is a printable version of the video presented by enterprise expert Gary Audin which is designed to help service providers sell beyond connectivity. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Intuit QuickBase: Increase Visibility with Web-based Project Management by Intuit QuickBase

Web-based QuickBase from Intuit offers a refreshingly powerful, flexible and affordable solution for busy teams to better manage projects, information and processes. With QuickBase, you can get and keep everyone -- team members, clients, vendors, freelancers -- on the same page with better visibility and accountability for everyone. 
(ASP)

Presentation Transcript: Service Delivery Best Practices: Translating Customer Needs into Network Services by Alcatel-Lucent

November 2008 - (Free Research)
This transcript is a printable version of the webcast presented by enterprise expert Tom Nolle which is designed to help service providers examine the methodology associated with creating optimally profitable services. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Case study: How CVS/Pharmacy found customer service success by Aspect

July 2013 - (Free Research)
This case study reveals how a unified contact center platform enabled CVS/Pharmacy – the nation's largest retail pharmacy chain – to successfully meet its multichannel customer service objectives. 
(CASE STUDY) READ ABSTRACT |

Turning Social Media into a Game-Changing Customer Care Channel by Aspect

May 2013 - (Free Research)
Today's customers demand highly personalized, engaging experiences, and leveraging social media to transform your contact center is a way to surpass these expectations. Access this whitepaper to learn how combining contact center best practices with social media CRM technologies can increase the effectiveness of your customer interactions. 
(WHITE PAPER) READ ABSTRACT |

Stalking the Kill Chain by EMC Corporation

October 2012 - (Free Research)
Access this exclusive resource to uncover the ins-and-outs of the "attacker kill chain", and kick potential security threats to the curb. 
(WHITE PAPER) READ ABSTRACT |

Rave Reviews: How to Dazzle Decision Makers with Data by IBM

January 2014 - (Free Research)
View the following webcast to join Dr. Robin Bloor, Chief Analyst at The Bloor Group and Noah Iliinsky, Visualization Expert at IBM as they reveal the key opportunities that can be gained from properly deployed data visualization. The two also cover the 4 pillars to use for effective data visualization and what you can do to capitalize on them. 
(WEBCAST) READ ABSTRACT |

Third Party Applications: A Chink in Your Armour by Lumension

April 2014 - (Free Research)
This webcast sheds light on the prevalence of third party application vulnerabilities. View now for key tips from industry leaders on how to reduce these risks with optimum patch management. 
(WEBCAST) READ ABSTRACT |

Stopping Malicious Botnets by Hewlett-Packard Limited

November 2012 - (Free Research)
In this white paper, get vital information about the malicious bot, also known as botnets when in large forces, and explore 4 key features that will help you build a defense-in-depth security system to prevent these attacks from compromising your networks. 
(WHITE PAPER) READ ABSTRACT |

What It Takes to Make Zero Clients Add Up by SearchVirtualDesktop.com

April 2014 - (Free Research)
Chapter 2 looks at the major considerations in making a final decision on whether to move an organization's desktops to zero clients. Cost, return on investment, and vendor choice are among the most essential factors to be weighed. The chapter also discusses the complexity of a shift to a zero client model. 
(EBOOK) READ ABSTRACT |

Discovering Vulnerable Web Applications by Qualys

August 2012 - (Free Research)
This paper describes how large enterprises can effectively discover, catalog and scan web applications to control vulnerabilities as part of their organization's overall vulnerability management program. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Selecting a Web Application Scanning (WAS) Solution by Qualys

May 2013 - (Free Research)
This informative guide explores best practices for choosing a Web application scanning solution. 
(WHITE PAPER) READ ABSTRACT |

How-to Build High Performance Security for the Software-Defined Data Center by Trend Micro

April 2014 - (Free Research)
This crucial webcast discusses how your organization can build a high-performance security strategy for the virtualized data center, outlining what kind of solutions to look for, what common challenges you might run into, and how to get the most from your virtualized environments. 
(WEBCAST) READ ABSTRACT |

How to Handle Mobile Devices' Impact on the Network by SearchNetworking.com

April 2014 - (Free Research)
The number and complexity of mobile devices on the enterprise network are expanding, gobbling up bandwidth from the WLAN infrastructure. This technical guide will help you prep your network for the higher capacity demands of next-stage BYOD. Learn what challenges you must overcome in the coming months. 
(EBOOK) READ ABSTRACT |

How CIOs drive innovation and create value across the enterprise by ComputerWeekly.com

April 2014 - (Free Research)
Today's CIO is uniquely positioned to lead innovation and drive transformation across the modern enterprise, says Hunter Miller, in this extract from his book, Leading The Epic Revolution. 
(BOOK) READ ABSTRACT |

How to Migrate Without Downtime - An Executive Overview by Vision Solutions

April 2014 - (Free Research)
This white paper covers common migration triggers and various methods to successfully migrate systems without business downtime. 
(WHITE PAPER) READ ABSTRACT |

How IBM Tivoli Storage Systems Save IBM Money by IBM

August 2012 - (Free Research)
This brief video shows how IBM harnessed its own storage manager solution to address data compression, data deduplication, and storage virtualization to help better manage data growth. 
(VIDEO) READ ABSTRACT |

Demo: Learn How Hardware Snapshots Work by CommVault Systems, Inc.

January 2013 - (Free Research)
Check out this informative demo to find out how snapshot technology works, and how it can improve your business performance. 
(WEBCAST) READ ABSTRACT |

How to Improve Today's Top IT Challenges with Infrastructure Performance Monitoring by CA Technologies.

October 2013 - (Free Research)
This whitepaper discusses the critical infrastructure monitoring and management challenges facing IT managers today, as well as how IT operations teams can improve end-to-end infrastructure performance and availability. 
(WHITE PAPER) READ ABSTRACT |

Social Business: Fracking for Value in the Enterprise by Jive Software

July 2013 - (Free Research)
View this resource to learn more about how to stay competitive in today's social environment. It shows how social platform vendors are educating customers on where and how to apply for social business advantage. Find out what your business can do to improve its business approach by reading this white paper now. 
(WHITE PAPER) READ ABSTRACT |

CMO Guide: How to Evaluate Marketing Technology by IBM

April 2014 - (Free Research)
The right people, strategy, and processes are critical for a top-notch customer-driven marketing strategy -- but so is the right technology. If you're considering new tools to increase your marketing prowess, turn to this guide to implementing technology that will help improve your marketing outcomes. 
(WHITE PAPER) READ ABSTRACT |

Social Recruiting: How to Effectively Use Social Networks by Oracle Corporation

March 2014 - (Free Research)
This white paper explores the importance of developing a comprehensive social network recruiting strategy to deliver a true ROI from Facebook and LinkedIn. 
(WHITE PAPER) READ ABSTRACT |

Code Signing Debacle 2.0: A Hacked Adobe Server and Its Impact on Us All by Lumension

May 2013 - (Free Research)
Watch this webinar to learn about the threat of hacked vendor software, the technologies and controls that can help address the risk of compromised code signatures and infrastructures, and how to preemptively address these vulnerabilities. 
(WEBCAST) READ ABSTRACT |

Dousing the Flame: How This Tom Clancy-Esque Attack Worked and What Should You Really Do to Protect Against It by Lumension

February 2013 - (Free Research)
This webcast walks you through the fascinating nuts and bolts of the Flame attack and explains the technical details about how it worked and what lessons can be learned. Take an in-depth look into the entire attack by tuning in to learn more now. 
(WEBCAST) READ ABSTRACT |

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