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Meeting the Demand for Multi-Screen Experience by Alcatel-Lucent September 24, 2009 - (Free Research) Consumers today tend to use a wide variety of communications devices and are expecting to get video content delivery to any screen. This videocast discusses a new multi-screen solution and how it can support these market needs.  (VIDEO) READ ABSTRACT |

The Multiscreen concept: Why it's Needed and How to Get Started by Alcatel-Lucent June 09, 2009 - (Free Research) Multi-screen is the next step beyond Triple Play. Triple Play allows consumers to experience media on their mobile, their TV, and their PC. Multi-screen allows content to be consumed seamlessly. Listen to this podcast and see how both consumers and service providers benefit from this evolutionary step in multimedia presentations.  (PODCAST) READ ABSTRACT |

The Alcatel-Lucent Multi-screen Experience by Alcatel-Lucent June 09, 2009 - (Free Research) This video demonstrates how our Multi-screen Experience enables the seamless movement of content and services across devices. It shows how with its unique ability to bring consumers more freedom and simplified consumption, multi-screen will create growth through a constructive intersection of content, advertising and communication industries.  (VIDEO) READ ABSTRACT |

CRM Solution’s Superior Workflows, Multi-Tenancy Create Stronger Customer Service by Microsoft April 21, 2008 - (Free Research) Using the multi-tenancy features of the solution, The Linc Group can tailor the CRM experience for each of its offices and franchisees around the world. The true value of Microsoft [Dynamics] CRM [4.0] is about how successful the tool can make employees in their jobs . . .  (CASE STUDY) READ ABSTRACT |

Making Interactions More Intelligent Across All Channels in the Retail Finance Industry by Infor CRM July 22, 2009 - (Free Research) In this paper you will learn the best practices and the bottom-line benefits in multi-channel inbound marketing. Read on to learn more about multi-channel inbound marketing and how Infor CRM Epiphany Inbound Marketing for Retail Finance can help drive revenue out of each customer interaction.  (WHITE PAPER) READ ABSTRACT |

Which UPS is Right for the Job? Considerations in Choosing Standby, Line-Interactive, Double-Conversion Designs - and New High-Efficiency, Multi-Mode Capabilities - for Your Data Center by Eaton Corporation October 01, 2009 - (Free Research) This white paper describes how various UPS topologies work and looks at the impact of operating mode on five key factors of UPS performance  (WHITE PAPER) READ ABSTRACT |

Expand Your Reach: Mastering Multi-Modal Survey Research by SPSS Inc. Worldwide Headquarters April 14, 2009 - (Free Research) Whether it's in your call center, on the Web, or in-person, effective survey research requires proven practices that reach across the board. In this webcast, you learn how to cut the costs and improve the performance of your survey research efforts - regardless of where you reach your respondents or what language they speak.  (WEBCAST) READ ABSTRACT |

Three Tactics for Winning the LTE Game by Alcatel-Lucent June 09, 2009 - (Free Research) This research brief provides an overview of the current LTE market and addresses the technical and business challenges that operators will face as they migrate to all-IP networks. It provides insight into operators' common questions and helps address planning and implementation concerns including migrating away from existing legacy systems.  (ANALYST REPORT) READ ABSTRACT |

Leading Virtualization 2.0: How Intel is Driving Virtualization Beyond Consolidation Into a Solution for Maximizing Business Agility Within the Enterprise by Insight & Intel October 01, 2008 - (Free Research) Virtualization is one of the hottest technologies in IT infrastructure today. Intel is helping enable the next generation of virtualization usage efficiently. Virtualization 2.0 focuses on increasing service efficiency through flexible resource management. In the near future, this usage model will become absolutely critical to data centers.  (WHITE PAPER) READ ABSTRACT |

Using Visual Analysis to Answer any Question by Tableau Software January 2007 - (Free Research) Tableau is Business Intelligence software that helps people visually query and interpret information in databases. It enables users to transform raw data into smart decisions using a drag and drop process that creates vivid, interactive visualizations.  (WHITE PAPER) READ ABSTRACT |

Web Self-Service: The Cornerstone of Multi-Channel Customer Experience Management by IntelliResponse October 2009 - (Free Research) In today’s highly competitive economic climate, there is no margin for error when it comes to attracting and retaining customers. Businesses must now offer more channels of communication, more customer options, and faster responses than ever before.  (WHITE PAPER) READ ABSTRACT |

The Server Virtualization Imperative: How You Can Deliver Nine-Month ROI for Your Customers Right Now by Dell, Inc. and Intel November 2009 - (Free Research) A new multi-core server from Dell and powered by Intel can do the work of nine older single-core servers, while using less energy and facility space. Moreover, it can deliver return on investment (ROI) in as little as nine months. Read this paper to learn more!  (ARTICLE) READ ABSTRACT |

Avatars Proven to Increase Advertising Effectiveness by Humanity Interactive September 2009 - (Free Research) Blue Rain commissioned Humanity Online to create an avatar for their character "Marcus OneNote" that could act, react, and interact with visitors to the OneNote Ad and landing page of the community site for OneNote. Read on to learn how avatars are increasing advertising effectiveness.  (CASE STUDY) READ ABSTRACT |

Web Compatibility and Performance Testing in a Multi-Browser World by Gomez October 2009 - (Free Research) The browser wars bring fresh challenges for web designers and developers. This session enables you to understand JavaScript behavior and performance across browsers, as well as consider object load order differences.  (VIDEO) READ ABSTRACT |

Consolidate SQL Server 2008 on Dell 4 Socket - Multi-Core Servers - using Hyper-V by Dell, Inc. September 2009 - (Free Research) This Guide is a companion to How to Guide: Consolidating multiple SQL Server systems onto Dell PowerEdge Servers using Microsoft’s Hyper-V. In this Guide, we use the Dell PowerEdge R900 and PowerEdge R905 as target servers.  (WHITE PAPER) READ ABSTRACT |

The Pursuit of a Standardized Solution for Secure Enterprise RBAC by BeyondTrust Corporation June 2009 - (Free Research) This white paper focuses on role-based access control (RBAC) and how RBAC is a rich and open-ended technology which is evolving as users gain experience with it.  (WHITE PAPER) READ ABSTRACT |

8 Steps To Optimizing Your Lead Nurturing Program by Citrix Online November 2009 - (Free Research) During this webinar, Lead Generation Expert, Brian Carroll, will discuss how a multi-touch approach to lead nurturing can keep your prospects engaged through relevant content and timely conversations until leads are ready to talk to your sales team.  (VIDEOCAST) READ ABSTRACT |

VUE Software: Insurance Commission & Incentive Compensation Management by CSSI VUE software delivers flexibility and automation to help solve the complexities of insurance sales commission and incentive compensation plans. VUE’s web-enabled incentive management solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution offers the ease of a total solution from one vendor.  (SOFTWARE PRODUCT)

Hosted Solutions built a cost-effective, best-in-class data protection and recovery solution to protect client’s multi-vendor environments by Dell | EMC November 2009 - (Free Research) Using EMC RecoverPoint/SE software and appliances, Hosted Solutions built a cost-effective, best-in-class data protection and recovery solution to protect client's multi-vendor environments.  (CASE STUDY) READ ABSTRACT |

Google Communications Intelligence Report 2009: Business in the Cloud - 2009 Outlook by Google December 2009 - (Free Research) This white paper will share the findings of a global, multi-industry study (sponsored by Google) of 1,125 IT decision makers to track perceptions about cloud computing and the key business drivers behind the growth in cloud-based solutions.  (WHITE PAPER) READ ABSTRACT |

Application Lifecycle Management (ALM) software solutions for green IT by IBM February 2009 - (Free Research) This whitepaper will explore best practices for green IT and how Application Lifecycle Management (ALM) can help companies achieve green IT processes for software application management. Specifically, ALM solutions can help IT organizations reduce energy consumption and costs associated with multi-site software development.  (WHITE PAPER) READ ABSTRACT |

Orion Network Configuration Manager (NCM) by SolarWinds, Inc. July 2009 - (Free Research) Check out this download to see how the Orion Network Configuration Manager aids in managing network configuration files in multi-vendor network environments, monitoring changes to device configurations and ensuring compliance with federal and corporate policies.  (TRIAL SOFTWARE) READ ABSTRACT |

Citrix XenServer - Enterprise-Class, Cloud-Proven Virtualization. Free. by Citrix July 2009 - (Free Research) XenServer is the only free, enterprise-class virtualization platform. With powerful features such as live migration and centralized multi-node management, your datacenter is instantly smaller and smarter. For free. You can't afford not to download it now.  (DOWNLOAD)

Global Delivery: A Course to High Performance in a Multi-Polar World by Accenture February 2009 - (Free Research) To fully exploit the opportunities offered by the multi-polar world, multinationals and public sector organizations must successfully create a global delivery strategy, and tap into specialized industry.  (WHITE PAPER) READ ABSTRACT |

Learn how to Enhance your Online Customer Relationships by Actuate May 2009 - (Free Research) To truly meet the needs of the modern banking customer, banks must do more than simply provide multi- siloed, disconnected, and inconsistent channels. This business whitepaper includes recommendations from a leading analyst on driving customer retention.  (WHITE PAPER) READ ABSTRACT |

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