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How Successful Manufacturing ERP Selections Are Made: The Top Things to Look for, Look at, and Look beyond When Evaluating an ERP Purchase by IQMS December 2008 - (Free Research) This paper examines the major considerations manufacturers looking to add, upgrade of replace Enterprise Resource Planning (ERP) software should be aware of. By being cognizant of these aspects you'll ensure that you'll be able to select a solution that best fits your needs, both now and in the future.  (WHITE PAPER) READ ABSTRACT |

Agile Software Development And The Factors That Drive Success by Hewlett-Packard Company September 2012 - (Free Research) In this Forrester report, 112 IT professionals were surveyed about their agile and traditional app development practices, how they measure success, and what their success rates are. Read to discover the common characteristics of the most successful organizations, and discover the truth behind some of the myths surrounding agile methods.  (WHITE PAPER) READ ABSTRACT |

eBook: How to select the right Web content management system by Ektron, Inc. December 2011 - (Free Research) This e-book presents an overview of WCM technology trends and offers expert advice on choosing the right WCM tools for the job.  (EBOOK)

Finding success with SAP: How Tim Hortons streamlined their AP process & saved big by Dolphin October 2011 - (Free Research) In this presentation transcript, learn how successful restaurateur and food services franchiser Tim Hortons streamlined its accounts payable processes to save time and reduce costs.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Innovating With Analytics by SAS Institute Inc. November 2012 - (Free Research) Analytics can do more than help you gain actionable business insights - it can give your organization competitive advantage and increase innovation.  Check out this eye-opening survey to learn how successful organizations are implementing an analytics program, and discover key findings about data access, competitive advantage, innovation, and more.  (WHITE PAPER) READ ABSTRACT |

Using Case Management to Empower Employees and transform Customer Service by Kofax, Inc. February 2013 - (Free Research) Businesses struggling to improve their customer service are failing to recognise the role and consider the needs of their own employees. This paper shows how successful customer service organisations have transformed customer service by empowering their employees with dynamic case management applications.  (WHITE PAPER) READ ABSTRACT |

Streamlining Accounts Payable Process in SAP and Reducing Cost by Dolphin October 2011 - (Free Research) In this presentation transcript, learn how successful restaurateur and food services franchiser, Tim Hortons streamlined their accounts payable processes to save time and reduce costs.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Smarter Commerce Global Summit: Gaylord Opryland Resort and Conference Center, Nashville, Tennessee, May 21 to 23, 2013 by IBM May 2013 - (Free Research) Attend the Smarter Commerce Global Summit to gain insights into how to create strong customer experiences across channels.  (EVENT) READ ABSTRACT |

Big Data, Analytics, and Hadoop: A Practical Primer by Progress DataDirect September 2012 - (Free Research) One of the biggest challenges facing businesses today is how to manage the massive amount of information available to them, otherwise known as big data. Check out this informative webcast to learn the ways in which data is growing and how companies are dealing with this influx of information, with special consideration given to the Hadoop platform.  (WEBCAST) READ ABSTRACT |

Single View of the Customer in UK Businesses and the emerging role of Big Data by SAS Institute Inc. March 2013 - (Free Research) Many companies today are attempting to harness the power of big data to provide customer insights. This informative market report focuses on how businesses in the UK are using data to glean optimal insights, and how far along they are in capturing all the interactions a customer has with an organisation, regardless of the channel.  (WHITE PAPER) READ ABSTRACT |

Why performance management? A guide for the midsize organization by IBM February 2012 - (Free Research) This brief white paper provides an overview of how performance management can help midsize companies meet challenges using IBM Cognos Express, an integrated, one-stop business intelligence (BI) and planning solution purpose-built for midsize companies. IBM Cognos Express is a cost-effective choice for performance management.  (WHITE PAPER) READ ABSTRACT |

E-Book: How to Justify, Plan, and Execute a Successful ERP Upgrade by IQMS August 2010 - (Free Research) Seems like you’ve just finished a multi-year ERP implementation and already it’s time to consider an upgrade. Do the new features justify the hassle and expense? Or should you wait - and risk paying more to maintain an obsolete system? This eBook provides expert advice on making the case for an upgrade and executing a plan to ensure a positive ROI.  (EBOOK) READ ABSTRACT |

Aberdeen Analyst Insight - Social Media & Customer Service: From Listening to Engagement by SAP America, Inc. October 2012 - (Free Research) Despite the growing popularity of social media among consumers, many customer service companies are still not harnessing the full potential of social channels. Read this insightful report to learn key trends in the use of social media for customer service and discover best practices for integrating social channels with CEM.  (WHITE PAPER) READ ABSTRACT |

Manufacturing IT Best Practices: ERP Upgrades and Migrations by SearchManufacturingERP March 2012 - (Free Research) Read this expert e-book to get comprehensive answers to all your ERP upgrade and migration questions. Inside, find: expert advice on recognizing when it's time to upgrade or migrate; tips for making a business case; the top five questions to ask before buying ERP systems; and best practices for a successful implementation process.  (EBOOK)

Cut Costs with Automated, Paper-Free Accounts Payable by Esker Inc. December 2012 - (Free Research) View this white paper to learn more about how much your business is spending on the accounts payable document processes. It explores how SAP ERP solutions can improve your accounts payable and lower the cost to your business.  (WHITE PAPER) READ ABSTRACT |

eBook: Getting started with MDM in SAP environments by BackOffice Associates March 2009 - (Free Research) Ensuring that your SAP MDM initiative is successful requires a few tips and tricks. In this E-Book, you'll learn, among other things, why today's economic climate may help you make the business case for SAP MDM and why fixing broken business processes that are hamstrung by inconsistent data is so important.  (EBOOK) READ ABSTRACT |

The Missing Link: Driving Business Results through Pay-For-Performance by SuccessFactors February 2008 - (Free Research) Learn how you can achieve great business results by linking compensation to employee performance. FREE eGuide - download today!  (ANALYST REPORT) READ ABSTRACT |

The Missing Link: Driving Business Results Through Pay-for-Performance (for Enterprise) by SuccessFactors April 2012 - (Free Research) This resource examines pay-for-performance strategies and how they drive business results.  (WHITE PAPER) READ ABSTRACT |

The Missing Link: Driving Business Results Through Pay-for-Performance (for Enterprise) by SuccessFactors April 2012 - (Free Research) This resource examines pay-for-performance strategies and how they drive business results.  (WHITE PAPER) READ ABSTRACT |

Multi-channel Retailing: The Route to Customer Focus - Putting the Customer First by Moving from Multiple Channels to Multi-channel Retailing by IBM May 2008 - (Free Research) This document elaborates on how successful retailers are using multichannel retailing to make operating model change to put the customer at the heart of their organisations.  (WHITE PAPER)

Maximizing ERP Return on Investment with On-Demand Support Services by itelligence, Inc. May 2009 - (Free Research) The current economic environment challenges manufacturers seeking to capitalize on their enterprise resource planning (ERP) software: How can a company increase ERP functionality while reducing operating costs and even head counts? To achieve this difficult balance, many manufacturers have turned to on-demand ERP-support services.  (WHITE PAPER) READ ABSTRACT |

Five Steps to Ensuring a Successful VoIP Migration by inContact September 2010 - (Free Research) This paper presents five key steps that will ensure a successful migration from legacy voice technology to VoIP in a contact center or enterprise environment. Continue reading to learn more about these five steps and learn how they can help you.  (WHITE PAPER) READ ABSTRACT |

ORACLE ERP CLOUD SERVICE: Back-Office Solutions that Keep You in Front by Oracle Corporation UK Ltd January 2013 - (Free Research) Today, businesses need to be ready to change their processes in the blink of an eye. Technological advances like cloud computing cause many companies to transform the way they operate quickly and efficiently. View this white paper to learn how the cloud provides a way for organizations to maintain their current systems.  (WHITE PAPER)

Optim Data Growth Solution for Oracle E-Business Suite by IBM Align continuous control of your E-Business Suite data with business objectives. Optim's proven archiving capabilities enable you to set desired service levels for each category of E-Business Suite data - for example, current data, reporting data and historical data. You maintain universal access to information.  (SOFTWARE PRODUCT)

Reed & Mackay harnesses analytics to save clients’ travel costs by IBM April 2013 - (Free Research) View this white paper to learn more about how Reed & Mackay improved the value of their business with analytics. This successful travel company generated detailed reports for each of its clients showing the fares they paid, reductions and others cost to give examples of how the agency can assist the clients.  (WHITE PAPER) READ ABSTRACT |

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