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Champions of Software as a Service: How SaaS is fueling powerful competitive advantage by IBM

January 31, 2014 - (Free Research)
Today, cloud leaders are discovering how SaaS can help them achieve a much broader and more strategic goal – unlocking competitive advantage. In this white paper, discover how to gain competitive advantage using SaaS, and explore specific techniques that help leverage this goal. 
(WHITE PAPER) READ ABSTRACT |

How to Consolidate Identities for Office 365 and Cloud Access by Radiant Logic, Inc.

April 18, 2014 - (Free Research)
This webcast offers top, simple recommendations on how to extend existing identity and access management strategies to the cloud. 
(WEBCAST) READ ABSTRACT |

Understanding the Vendor Neutral Archive: How to Approach a VNA for Immediate and Longer-Term Benefit by BridgeHead Software

February 28, 2013 - (Free Research)
This white paper explains the basics behind vendor neutral archives (VNAs). Click through to uncover the short- and long-term benefits, as well as get information of what to consider before making the investment. 
(WHITE PAPER) READ ABSTRACT |

How-to Build High Performance Security for the Software-Defined Data Center by Trend Micro

April 11, 2014 - (Free Research)
Listen to this podcast for valuable information to consider when virtualizing your networks, especially with a whole new set of security risks to worry about. Click now for key recommendations to ensure a high-performance, secure network. 
(PODCAST) READ ABSTRACT |

3-2-1 Contact: The Call Center in a Multichannel World by SearchCRM

April 18, 2014 - (Free Research)
Learn how mobile apps are changing how agents interact with customers -- and how some companies are integrating mobile CRM with the contact center. 
(EBOOK) READ ABSTRACT |

Addressing Engineering Simulation Data Management (SDM) Challenges: How Engineering Enterprises Can Improve Productivity, Collaboration and Innovation by IBM

February 28, 2013 - (Free Research)
This informative paper shines light on the challenges of data and storage management, and how deploying simulation data management (SDM) software can help maximize business value. 
(WHITE PAPER) READ ABSTRACT |

CMO Guide: How to Evaluate Marketing Technology by IBM

April 08, 2014 - (Free Research)
The right people, strategy, and processes are critical for a top-notch customer-driven marketing strategy -- but so is the right technology. If you're considering new tools to increase your marketing prowess, turn to this guide to implementing technology that will help improve your marketing outcomes. 
(WHITE PAPER) READ ABSTRACT |

Case study: How CVS/Pharmacy found customer service success by Aspect

July 31, 2013 - (Free Research)
This case study reveals how a unified contact center platform enabled CVS/Pharmacy – the nation's largest retail pharmacy chain – to successfully meet its multichannel customer service objectives. 
(CASE STUDY) READ ABSTRACT |

BYOD: Ready or Not, Here it Comes by VMware, Inc.

November 01, 2013 - (Free Research)
Read on to learn about how BYOD is really affecting businesses, and how IT is turning this trend into an opportunity for growth. 
(DATA SHEET) READ ABSTRACT |

How-to Build High Performance Security for the Software-Defined Data Center by Trend Micro

April 09, 2014 - (Free Research)
This crucial webcast discusses how your organization can build a high-performance security strategy for the virtualized data center, outlining what kind of solutions to look for, what common challenges you might run into, and how to get the most from your virtualized environments. 
(WEBCAST) READ ABSTRACT |

How to Handle Mobile Devices' Impact on the Network by SearchNetworking.com

April 14, 2014 - (Free Research)
The number and complexity of mobile devices on the enterprise network are expanding, gobbling up bandwidth from the WLAN infrastructure. This technical guide will help you prep your network for the higher capacity demands of next-stage BYOD. Learn what challenges you must overcome in the coming months. 
(EBOOK) READ ABSTRACT |

How CIOs drive innovation and create value across the enterprise by ComputerWeekly.com

April 14, 2014 - (Free Research)
Today's CIO is uniquely positioned to lead innovation and drive transformation across the modern enterprise, says Hunter Miller, in this extract from his book, Leading The Epic Revolution. 
(BOOK) READ ABSTRACT |

Using Social Media to Win Over Customers by SearchCRM

March 12, 2013 - (Free Research)
While many businesses are eager to join their customers at the social media party, doing so without the proper internal processes in place could spell disaster. In this brief expert e-book, you can learn how to create a successful social CRM initiative (and valuable customer relations) through implementing the right processes and technologies. 
(EBOOK) READ ABSTRACT |

How to Migrate Without Downtime - An Executive Overview by Vision Solutions

April 01, 2014 - (Free Research)
This white paper covers common migration triggers and various methods to successfully migrate systems without business downtime. 
(WHITE PAPER) READ ABSTRACT |

How IBM Tivoli Storage Systems Save IBM Money by IBM

August 31, 2012 - (Free Research)
This brief video shows how IBM harnessed its own storage manager solution to address data compression, data deduplication, and storage virtualization to help better manage data growth. 
(VIDEO) READ ABSTRACT |

Demo: Learn How Hardware Snapshots Work by CommVault Systems, Inc.

January 07, 2013 - (Free Research)
Check out this informative demo to find out how snapshot technology works, and how it can improve your business performance. 
(WEBCAST) READ ABSTRACT |

How to Improve Today's Top IT Challenges with Infrastructure Performance Monitoring by CA Technologies.

October 31, 2013 - (Free Research)
This whitepaper discusses the critical infrastructure monitoring and management challenges facing IT managers today, as well as how IT operations teams can improve end-to-end infrastructure performance and availability. 
(WHITE PAPER) READ ABSTRACT |

Social Business: Fracking for Value in the Enterprise by Jive Software

July 09, 2013 - (Free Research)
View this resource to learn more about how to stay competitive in today's social environment. It shows how social platform vendors are educating customers on where and how to apply for social business advantage. Find out what your business can do to improve its business approach by reading this white paper now. 
(WHITE PAPER) READ ABSTRACT |

Social Recruiting: How to Effectively Use Social Networks by Oracle Corporation

March 20, 2014 - (Free Research)
This white paper explores the importance of developing a comprehensive social network recruiting strategy to deliver a true ROI from Facebook and LinkedIn. 
(WHITE PAPER) READ ABSTRACT |

Code Signing Debacle 2.0: A Hacked Adobe Server and Its Impact on Us All by Lumension

May 14, 2013 - (Free Research)
Watch this webinar to learn about the threat of hacked vendor software, the technologies and controls that can help address the risk of compromised code signatures and infrastructures, and how to preemptively address these vulnerabilities. 
(WEBCAST) READ ABSTRACT |

Dousing the Flame: How This Tom Clancy-Esque Attack Worked and What Should You Really Do to Protect Against It by Lumension

February 15, 2013 - (Free Research)
This webcast walks you through the fascinating nuts and bolts of the Flame attack and explains the technical details about how it worked and what lessons can be learned. Take an in-depth look into the entire attack by tuning in to learn more now. 
(WEBCAST) READ ABSTRACT |

What role does BPM play and how can it help you improve your business operations? by OpenText

December 31, 2013 - (Free Research)
Your business processes are fundamentally linked to operations and overall performance. Achieving efficient, flexible, and agile processes involves collaboration between business and IT -- which is where many businesses fall short. Fortunately, business process management (BPM) can address all of these issues. 
(WHITE PAPER) READ ABSTRACT |

The Business View of BPM by OpenText

May 22, 2013 - (Free Research)
This expert resource outlines how data people and process people can come together at the unavoidable intersection of big data and BPM. Read on to discover how changes to your processes and new formal processes will transform your business. And learn best practices for setting up a BPM strategy. 
(EGUIDE) READ ABSTRACT |

Innovating in the Contact Center: Why Settle for Good When You Can Be Better? by Calabrio, Inc.

December 31, 2013 - (Free Research)
In this white paper, discover how to optimize your contact center processes with the help of new interaction channels such as social media, and make the most of interaction data to learn more about your customers and your company. 
(WHITE PAPER) READ ABSTRACT |

Jack Madden Discusses the Present Mobile Landscape and How It Came to Be by Dell Software

February 10, 2014 - (Free Research)
Inside, Jack Madden examines the current state of enterprise mobility and provides a brief history of how it came to be, in order to provide readers a better understanding of how decision makers should be approaching their mobility strategy. 
(WHITE PAPER) READ ABSTRACT |

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