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Oracle Advanced Customer Services: Solution Support Center by Oracle Corporation
February 19, 2008 - (Free Research)
The Oracle Solution Support Center, Oracle's most comprehensive Advanced Customer Service, is the best way to protect mission-critical operations and drive business success.
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Case Study: Unified Communications and Indiana University Medical Group by CDW Corporation
September 01, 2009 - (Free Research)
When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained.
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Customer Experience Exchange E-Zine: Bridging the Customer Experience Chasm by Tealeaf
November 29, 2011 - (Free Research)
With rapidly changing demands, customer experience management (CEM) can be a tricky craft within your organization's processes. Customer Experience Exchange is a brand new bi-monthly e-zine focused on CEM tips, best practices and techniques. Check out the first ever issue now, exclusively here.
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Indiana University Virtualizes Mission-Critical Oracle Databases by VMware, Inc.
August 24, 2011 - (Free Research)
Access this resource to learn how the Kelley School of Business at Indiana University used virtualization to decrease server deployment time for faculty special projects; reduce amount of physical hardware; and reduce the power consumption across all infrastructure.
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How Customers Are Cutting Costs and Building Value with Microsoft Virtualization by Microsoft
November 03, 2008 - (Free Research)
Virtualization provides powerful, tangible ways to streamline many traditionally time-consuming processes and minimize the resources needed to deploy and manage IT resources. This white paper examines how Microsoft® customers are using virtualization technology to simplify their IT infrastructure, IT processes, and save money.
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Agile BI & Agile Data Services: A Perfect Fit by Denodo Technologies
October 06, 2010 - (Free Research)
This webcast, featuring Sr. Analyst, James Kobielus, Forrester Research, addresses what you need to do in order to establish an agile data services infrastructure that leverages your investments in data virtualization, discovery, transformation, quality, governance, publishing, caching, data warehousing and other key infrastructures.
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Branded Video Posts: Using Multimedia to Increase Engagement by Oracle Corporation
September 30, 2012 - (Free Research)
Access this helpful white paper for key insights into how you can maximize your video message's effectiveness in social streams. Read on to learn how customers are engaging with video, what types of video posts are most effective and how you can customize your video posting strategy to serve your audience.
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Iron Mountain Customers Share Compliance, Litigation and Discovery Best Practices by Iron Mountain
August 24, 2012 - (Free Research)
This paper showcases how customers of the world's largest records management consulting practice address their own compliance and discovery requirements with the help of this company's intellectual property, practical advice and best practices. Read on to access short testimonials and descriptions of the services available.
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Big Data - 5 Commonsense Best Practices Point to Data Virtualization by Denodo Technologies
July 15, 2011 - (Free Research)
How can you make the best use of big data? Learn how with data virtualization you can easily access and integrate diverse sources and deliver value-added, agile data services. Read this paper to discover 5 commonsense best practices that point to data virtualization and how you can use big data to get ahead.
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CA Technologies and VMware: Accelerating the Business Value of Virtualization by CA and VMware
April 01, 2011 - (Free Research)
Together, CA Technologies and VMware support customers’ journey to the cloud with integrated, synergistic solutions that accelerate the business value of virtualization. Hear how customers are benefiting from the two organizations' shared vision, products, services and support.
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Marketing Executive Strategy Brief by Oracle Corporation
July 31, 2012 - (Free Research)
In this white paper, explore the deep connection between customer experience and business value, and discover how third-party marketing and loyalty strategies and services can bolster that connection.
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Reducing Costs Through Better Server Utilisation by Oracle Corporation UK Ltd
April 17, 2010 - (Free Research)
IT organisations are faced with service-level pressures that necessitate cost reductions and greater operational efficiency. This white paper highlights how customers can use innovative virtualisation and consolidation technologies from Oracle to create substantial savings on their investments in Sun servers from Oracle.
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7 Criteria to Consider When Embedding BI by Tableau Software
August 16, 2010 - (Free Research)
Though there’s no simple answer to “buy or build,” there are criteria — seven, in fact, that can guide you to make a well informed decision. This paper helps you identify and evaluate each one.
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Oracle Exadata Online Forum by Oracle Corporation
February 18, 2011 - (Free Research)
Access this Oracle Exadata Online Forum, where Oracle executives, customers, and industry experts come together to share what extreme performance really means for your business.
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The CIO Perspective on Intel vPro Technology by Intel
January 11, 2010 - (Free Research)
Gerry Weaver, CIO of the State of Indiana, and Diane Bryant, CIO of Intel, talk about how Intel vPro technology helps address end-user and IT efficiencies in their environments. The CIOs discuss real ROI numbers from Intel vPro technology, including savings of $1 million or more.
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