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College Board Case Study: Quality Software is Secure Software by IBM

July 22, 2013 - (Free Research)
In this informative webcast, learn about the application security tool that West Virginia University uses to identify vulnerabilities in web applications, reducing the risk of a data breach and keeping sensitive student data safe. 
(WEBCAST) READ ABSTRACT |

Increase Productivity and Reduce Security Risks for Teleworkers by SonicWALL

April 2008 - (Free Research)
This paper provides an overview of how teleworking helps meet today's productivity demands. It discusses additional network security risks that anywhere access can create, and how SonicWALL addresses these concerns while offering additional benefits. 
(WHITE PAPER) READ ABSTRACT |

Wales & West Utilities Distributes Data Entry Savings across the Company with Winshuttle by Winshuttle, LLC

December 2008 - (Free Research)
Wales & West Utilities uses Winshuttle to streamline SAP data loading and extraction in multiple business areas, from finance to asset management. 
(CASE STUDY) READ ABSTRACT |

Fenwick & West Use Metalogix for eRoom-to-SharePoint Migration by Metalogix

April 2010 - (Free Research)
In 2005, Fenwick & West selected Microsoft SharePoint as its next-generation intranet, extranet, and collaboration platform. It soon became clear, however, that migration would be an obstacle. Read this case study to learn about their migration solution.  
(CASE STUDY) READ ABSTRACT |

Case Study: West Jefferson Medical Center Rearchitects Its Data Protection Infrastructure with NetApp Syncsort Integrated Backup by Syncsort

May 2012 - (Free Research)
This buyer case study presents a medical center's deployment and use of NetApp Syncsort Integrated Backup. 
(CASE STUDY) READ ABSTRACT |

West Jefferson Medical Center Rearchitects its Data Protection Infrastructure with NetApp Syncsort Integrated Backup by NetApp

January 2012 - (Free Research)
This IDC Buyer Case Study assesses the deployment and use of NetApp Syncsort Integrated Backup (NSB) at the West Jefferson Medical Center. 
(WHITE PAPER) READ ABSTRACT |

Stories That Move Mountains: Improve your presentation skills by ComputerWeekly.com

November 2012 - (Free Research)
Learn how to make your presentation stand out from the crowd and make 'death by slide presentation' a thing of the past with this book extract especially written for IT professionals. 
(BOOK) READ ABSTRACT |

Benefit Solution Case Study - Timmons Group by EMC Corporation

April 2008 - (Free Research)
Timmons Group is a leader in the civil engineering industry; however, their storage requirements were growing at an unprecedented pace. Read this case study to learn how this company was able to overcome their challenges with innovative SAN solutions. 
(WHITE PAPER) READ ABSTRACT |

Enable Enterprise Agility by managing feedback loops by Hewlett-Packard Company

November 2013 - (Free Research)
Join Dave West, Officer at Tasktop, in this webcast to gain expert advice on managing feedback loops to gain a serious boost with enterprise agility. 
(WEBCAST) READ ABSTRACT |

Brocade VDX Data Center Switches by Brocade

December 2011 - (Free Research)
In this on-demand webcast, Brocade Global Solution Architect Jonathan Hudson will explain how VCS technology and Ethernet fabrics provide a wide range of advantages over 3-tier network architectures 
(WEBCAST) READ ABSTRACT |

Vestcom International: Personalization Drives Repeat Business by Exstream Software

April 2008 - (Free Research)
Vestcom International is a New Jersey-based firm that offers end-to-end personalized communication solutions. Vestcom used Exstream Software's Dialogue solution to design a sophisticated relationship management program that is fostering... 
(CASE STUDY) READ ABSTRACT |

WAN Speak Musings – Volume I by ComputerWeekly.com

May 2013 - (Free Research)
Analysts Clive Longbottom and Bob Tarzey discuss all things network related in this series of 12 short business focused articles. 
(ANALYST REPORT) READ ABSTRACT |

Computer Weekly Network IT case studies by ComputerWeekly.com

July 2013 - (Free Research)
Jennifer Scott takes a look at what made the winning entries stand out from the crowd in the Computer Weekly European User Awards. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Defender 5 by Dell Software

Defender offers the essential security you need to conduct your e-business with confidence, safe in the knowledge that your critical digital assets, customers and employees are protected by reliable, future-proof software. 
(ASP & SOFTWARE PRODUCT)

Presentation Transcript: Developing for the Future - The New Trend for Hosted VXML by West Interactive

July 2010 - (Free Research)
By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This transcript will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Developing for the Future - The New Trend for Hosted VXML by West Interactive

June 2010 - (Free Research)
By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This webinar will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML. 
(WEBCAST) READ ABSTRACT |

Champions of Software as a Service: How SaaS is fueling powerful competitive advantage by IBM

January 2014 - (Free Research)
Today, cloud leaders are discovering how SaaS can help them achieve a much broader and more strategic goal – unlocking competitive advantage. In this white paper, discover how to gain competitive advantage using SaaS, and explore specific techniques that help leverage this goal. 
(WHITE PAPER) READ ABSTRACT |

3-2-1 Contact: The Call Center in a Multichannel World by SearchCRM

April 2014 - (Free Research)
Learn how mobile apps are changing how agents interact with customers -- and how some companies are integrating mobile CRM with the contact center. 
(EBOOK) READ ABSTRACT |

Addressing Engineering Simulation Data Management (SDM) Challenges: How Engineering Enterprises Can Improve Productivity, Collaboration and Innovation by IBM

February 2013 - (Free Research)
This informative paper shines light on the challenges of data and storage management, and how deploying simulation data management (SDM) software can help maximize business value. 
(WHITE PAPER) READ ABSTRACT |

CMO Guide: How to Evaluate Marketing Technology by IBM

April 2014 - (Free Research)
The right people, strategy, and processes are critical for a top-notch customer-driven marketing strategy -- but so is the right technology. If you're considering new tools to increase your marketing prowess, turn to this guide to implementing technology that will help improve your marketing outcomes. 
(WHITE PAPER) READ ABSTRACT |

Case study: How CVS/Pharmacy found customer service success by Aspect

July 2013 - (Free Research)
This case study reveals how a unified contact center platform enabled CVS/Pharmacy – the nation's largest retail pharmacy chain – to successfully meet its multichannel customer service objectives. 
(CASE STUDY) READ ABSTRACT |

BYOD: Ready or Not, Here it Comes by VMware, Inc.

November 2013 - (Free Research)
Read on to learn about how BYOD is really affecting businesses, and how IT is turning this trend into an opportunity for growth. 
(DATA SHEET) READ ABSTRACT |

How to Handle Mobile Devices' Impact on the Network by SearchNetworking.com

April 2014 - (Free Research)
The number and complexity of mobile devices on the enterprise network are expanding, gobbling up bandwidth from the WLAN infrastructure. This technical guide will help you prep your network for the higher capacity demands of next-stage BYOD. Learn what challenges you must overcome in the coming months. 
(EBOOK) READ ABSTRACT |

How CIOs drive innovation and create value across the enterprise by ComputerWeekly.com

April 2014 - (Free Research)
Today's CIO is uniquely positioned to lead innovation and drive transformation across the modern enterprise, says Hunter Miller, in this extract from his book, Leading The Epic Revolution. 
(BOOK) READ ABSTRACT |

Using Social Media to Win Over Customers by SearchCRM

March 2013 - (Free Research)
While many businesses are eager to join their customers at the social media party, doing so without the proper internal processes in place could spell disaster. In this brief expert e-book, you can learn how to create a successful social CRM initiative (and valuable customer relations) through implementing the right processes and technologies. 
(EBOOK) READ ABSTRACT |

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