TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..
		Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation.. Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated more... >> Discover more offerings from Epicor Software Corporation..

Mobile Device Management for Dummies by Sybase iAnywhere August 2008 - (Free Research) The frontlines present a key opportunity for your business to gain a mobile competitive advantage, by having the information and applications necessary to take decisive action when you need to - wherever you are. (WHITE PAPER) READ ABSTRACT |

How To Manage The Mobile Work Environment Like The Wired World: Best Practices for a Secure and Productive Mobile Platform by Fiberlink Communications June 2008 - (Free Research) This paper discusses the inherent risks of the mobile blind spot, the best practices for a mobile environment, and how Fiberlink Communications helps organizations control and manage the mobile fleet 24/7. (WHITE PAPER) READ ABSTRACT |

Know Your Roles: Log Monitoring at the Application Level by ArcSight, Inc. January 2009 - (Free Research) Does your company have hundreds of user roles accessing multiple systems and generating millions of events per day? This webcast explains why you should have a monitoring system in place to catch risky events across multiple systems and devices. (WEBCAST) READ ABSTRACT |

Boosting the Bottom Line and Increasing Efficiency with Virtualization and Green IT by Hewlett-Packard Company February 2008 - (Free Research) Read this SearchCIO.com E-guide to learn how CIOs are using virtualization to save power, money and space, become more environmentally friendly, and to set up a more effective disaster recovery plan. (WHITE PAPER) READ ABSTRACT |

Case Study: How SIMs Saved the Day by SearchSecurity.com August 2008 - (Free Research) Watch this expert videocast to learn how SIM tools can provide a broad overview into the activity on your company's network and find out more about successfully implementing these tools from beginning to end. (VIDEOCAST) READ ABSTRACT |

Solving IT Hardware Issues: Part 3 - Desktop Security by Intel Corporation. June 2008 - (Free Research) In this video with expert Jonathan Eunice, founder and principal IT advisor, at lluminata Inc. to learn how to manage desktop security including the best ways to prioritize security efforts. (VIDEOCAST) READ ABSTRACT |

Driving to Best Practices in Archiving by Plasmon March 2008 - (Free Research) Archiving has become an imperative in today's legal, regulatory and IT-complex environments. But without a strategy in place, you can run into challenges. This white paper outlines archiving best practices to help you manage your critic... (WHITE PAPER) READ ABSTRACT |

Best Practices for Managing Inventory at the Network Level by Epicor Software Corporation. July 2008 - (Free Research) This webcast covers the benefits of managing inventory at a network level, include mitigating transportation time, costs, and capacity constraints. (WEBCAST) READ ABSTRACT |

Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation. Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain.  (SOFTWARE PRODUCT)

Wireless EMI in Healthcare Facilities by BlackBerry January 2008 - (Free Research) Wireless devices can interfere with the operation of medical equipment. Read this white paper to learn the best practices for managing and mitigating wireless electromagnetic interference. (WHITE PAPER) READ ABSTRACT |

ServiceCEO for HVAC Installation and Repair Service Companies by Insight Direct (E-mail this company) No matter what type of HVAC Service Company you run, ServiceCEO has just the right features to make running your business much easier. It allows you to eliminate a significant portion of the day-to-day drudgery involved in running a HVAC service company. It makes everything from scheduling to quoting and parts inventory management a simple task.  (SOFTWARE PRODUCT)

IT Briefing: Making the Most of OSS and Service Provider CRM by Pitney Bowes Group 1 Software June 2008 - (Free Research) This whitepaper address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS). Learn more about CRM in the paper. (WHITE PAPER) READ ABSTRACT |

ServiceCEO for Computer and Computer Repair Service Companies by Insight Direct (E-mail this company) ServiceCEO has the right features to make running your Computer Service business much easier. It has all the job scheduling tools and customer management features you will need to improve customer service and help you get organized. It allows you to keep track of the thousands of computers and equipment, as well as the parts on that equipment.  (SOFTWARE PRODUCT)

Unlocking The Value Of Spreadsheets In Your Business Processes by EXTOL International Inc. August 2008 - (Free Research) This Webcast will survey common spreadsheet automation use cases, examine implementation options and show how non-programmatic spreadsheet automation can achieve results faster and at lower cost. (WEBCAST) READ ABSTRACT |

A 15 Minute Guide to Enterprise Content Management by EMC Corporation. March 2008 - (Free Research) Learn how to manage all the unstructured content in your organization. This 15 Minute Guide to Enterprise Content Management shows how to turn content into an asset for making faster decisions, winning and keeping customers and improving workflow. (WHITE PAPER) READ ABSTRACT |

Maintenance at Holy Cross College by Thinkage Ltd. March 2008 - (Free Research) Learn how one company uses maintenance management software to manage work orders, track inventory, and report of problems. Explore how you can keep expenses under control while continuing to provide high-quality work. (CASE STUDY) READ ABSTRACT |

Strategies to Run a Lean Supply Chain: How Principles of Lean Manufacturing Transfer Benefits to Operations by Epicor Software Corporation. February 2008 - (Free Research) This paper by Ventana Research, a leading Performance Management research firm, examines how businesses are using management concepts such as “lean” manufacturing to make their supply chains more efficient. (WHITE PAPER) READ ABSTRACT |

10 Essential Features to Look for in a Warehouse Management Solution by Sage Software Inc. (E-mail this company) January 2007 - (Free Research) When choosing a WMS, it's important to understand your warehouse needs and the benefits of having an integrated WMS before starting the selection process. Whether your goal is to automate your warehouse operations or to upgrade to a more robust system, this booklet is an ideal resource for finding the right accounting and WMS solution. (WHITE PAPER) READ ABSTRACT |

Managing Assets with Numara® Track-It! (including Bar Code) by Numara Software April 2008 - (Free Research) Listen to this Webcast to learn how to manage your company’s assets. Also discussed is a solution that can help your organization address its IT asset management process issues through audit, auto-discovery and process tracking. (WEBCAST) READ ABSTRACT |

Warehouse Management Solutions: Embedded or Best-of-Breed? by Epicor Software Corporation. February 2008 - (Free Research) Warehouse management solutions (WMS) help increase customer satisfaction, productivity and utilize resources. Learn cost factors and questions to ask that will help you decide between and embedded and stand-alone system. (WHITE PAPER) READ ABSTRACT |

Harnessing the Power of an Enterprise IT Dashboard: Managing IT from a "Single Pane of Glass" by uptime software inc. July 2008 - (Free Research) Discover how to manage the entire IT environment from an IT Dashboard that acts as a ‘single Pane of Glass’ to deliver highly valuable and easy-to-use information from both physical and virtual environments. (WHITE PAPER) READ ABSTRACT |

The CMI Model: Managing Inventory outside the Four Walls by Clear Spider Inc. August 2008 - (Free Research) Customer Managed Inventory (CMI) is a business model that allows organizations to: access, control and replenish inventory from their manufacturers or suppliers. (WHITE PAPER) READ ABSTRACT |

The VMI Model: Managing Inventory outside the Four Walls by Clear Spider Inc. August 2008 - (Free Research) Vendor Managed Inventory (VMI) is a business model that allows supplier/manufacturer organizations to access, control and replenish inventory for their customers. (WHITE PAPER) READ ABSTRACT |

IRMS Warehouse Management System Suite (SCM) by Integrated Warehouse Solutions. The IRMS system begins with the classic WMS foundation and expands to deliver flexibility and adaptability to commercial and government organizations, whatever the need.  (SOFTWARE PRODUCT)

Best Practices in Contract Management: How to Shrink Your Sales Cycle through Smart Contract Management by SpringCM April 2008 - (Free Research) This white paper discusses the seven best practices in contract management. It’s time for you to think about how to manage your contracts more effectively, close more deals, and get more cash. Learn how in this paper. (WHITE PAPER) READ ABSTRACT |

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