WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		Cisco ASA 5500 Series by Cisco Systems, Inc.. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc..

Finding a Route to Recovery: Four Strategies by Cisco Systems, Inc. October 19, 2009 - (Free Research) Some small businesses are proactively finding roads to recovery, using network technology to reposition themselves. Their rules: Rethink the way business has been done, and accelerate recovery by investing in 21st-century technology that raises revenues, controls costs, and/or improves cash flow.  (WHITE PAPER) READ ABSTRACT |

Multiprotocol Label Switching (MPLS) Overview by Global Knowledge November 22, 2010 - (Free Research) MPLS stands for Multiprotocol Label Switching and is defined as “a mechanism in high-performance telecommunications networks that direct and carried data from one network node to the next, making it easy to create ‘virtual links’ between distant nodes.” Read on for a thorough overview of MPLS and learn how MPLS can benefit your organization.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Consolidating service platforms to reduce operations costs by Juniper Networks, Inc. May 07, 2009 - (Free Research) This presentation transcript, taken directly from the webcast of the same name, talks about consolidating service platforms to reduce costs. It starts off by asking the obvious question: What is a service platform and why do I care?  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Selecting VoIP for Your Enterprise by Global Knowledge Network, Inc. December 2004 - (Free Research) Voice over Internet Protocol is the future of enterprise telecommunications. Find out if VoIP is the right choice for your company right now. Discover the benefits VoIP has to offer and how to overcome potential pitfalls during deployment.  (WHITE PAPER) READ ABSTRACT |

Managing Density in the Data Center: A Long-term Approach for the Future by ADC Telecommunications Inc. April 2008 - (Free Research) This paper discusses the five key elements of maintaining managed density in the data center like planning, installation, cable management, accessibility and reliability.  (WHITE PAPER) READ ABSTRACT |

Eight Essential Steps: Moving the Contact Center Beyond Operational Efficiency to Business Effectiveness by Aspect August 2010 - (Free Research) This paper explains how to move the contact center beyond operational efficiency to business effectiveness and provides best practices employed by businesses that already operate their contact centers as profit centers and touching on the technology that makes it possible. Read on to learn how to transform your contact center into a profit center.  (WHITE PAPER) READ ABSTRACT |

IBM InfoSphere MDM Solutions for Telecommunications by IBM November 2011 - (Free Research) This video depicts vital capabilities that master data management (MDM) can enable, enhance or simplify, such as: Improving up-sell and cross-sell opportunities including targeted bundles, compiling past product histories, generating household views and assessing lifetime customer value.  (VIDEO) READ ABSTRACT |

Unlock Hidden Profits Using Effective Pricing Strategies by SAP America, Inc. March 2011 - (Free Research) Learn how to use smart, sound pricing strategies to increase revenues while protecting margins. Enterprise-wide visibility into the many drivers that come into play can help with identifying opportunities, negotiating deals properly, and adjusting with agility to changing conditions.  (WHITE PAPER) READ ABSTRACT |

Creating and managing value-driven product portfolios by IBM June 2009 - (Free Research) The product portfolio decisions you make today will determine whether your company is relevant tomorrow. To increase the chances of marketing a successful product, organizations must deliver products and services to the consumers they value the most, and they must provide those deliverables when their consumers want them. Read on to learn more.  (WHITE PAPER) READ ABSTRACT |

Anticipating the Bandwidth Bottleneck by Motorola, Inc. December 2008 - (Free Research) This paper examines trends in consumer content consumption and projects the future bandwdith requirements of broadband connections to the home.  (WHITE PAPER) READ ABSTRACT |

Video: Evolving to Social Intelligence by Hewlett-Packard Company April 2013 - (Free Research) This brief video offers insight into how traditional CRM and traditional intelligence prototype customers based on transactions, but leave out the important aspect of social intelligence. Find out how connecting social and enterprise intelligence will give you a more complete view of the customer.  (VIDEO) READ ABSTRACT |

Salary Report: Trends in IT Compensation and Certifications by Global Knowledge Network, Inc. May 2006 - (Free Research) Global Knowledge keeps up to date with trends in IT careers, certifications, and compensation. In this, our inaugural quarterly report, we offer a look at salaries for the top 25 IT jobs, organized by region. We also offer a look at the top certifications and in-depth analysis from our resident market research analyst.  (ANALYST REPORT) READ ABSTRACT |

E-Guide: Increase your Revenues and Profits by Offering Managed Voice by Cisco Systems, Inc. March 2011 - (Free Research) Offering hosted unified communications and VoIP services is a strong opportunity for service providers. How do you know which customized plan is right for your specific business needs? Read this E-Guide to learn pros and cons, as well as which questions to ask potential clients to ensure that you are delivering the solution that’s right for them.  (EGUIDE) READ ABSTRACT |

Fighting the Tide: IBM/Cognos BI Users Reduce Overhead, Increase Operating Profit by IBM September 2009 - (Free Research) Read this report to learn what Aberdeen Group found when analyzing the results of 65 IBM/Cognos BI users who participated in a larger study about best practices for business intelligence during a recession.  (ANALYST BRIEF) READ ABSTRACT |

Video: Evolving to Social Intelligence by Hewlett-Packard Limited September 2012 - (Free Research) This brief video offers insight into how traditional CRM and traditional intelligence prototype customers based on transactions, but leave out the important aspect of social intelligence. Find out how connecting social and enterprise intelligence will give you a more complete view of the customer.  (VIDEO) READ ABSTRACT |

The Five Keys to Organic Growth: How to Drive Profitable Relationships with Predictive Analytics by SPSS Inc. Worldwide Headquarters February 2009 - (Free Research) This paper makes the case for using predictive analytics to drive organic growth, and gives two different methods for measuring financial return.  (WHITE PAPER) READ ABSTRACT |

Telco 2015: Five telling years, four future scenarios by IBM December 2010 - (Free Research) The telecommunications industry was already in a redefining shift in consumer preferences, business models and infrastructure development prior to the  economic crisis. Faced with challenges in declining revenues, a maturing mobile industry and increased competition from new entrants, the industry finds itself in dire need of new models for growth.  (WHITE PAPER) READ ABSTRACT |

Andorra Telecom Increases Operational Efficiency and Improve Customer Satisfaction with Vitria’s Operational Intelligence and Exception Management Solutions by Vitria Technology, Inc. August 2011 - (Free Research) Check out this comprehensive case study to see how Vitria's Operational Intelligence and Exception Management Solutions helped Andorra Telecom increase their enterprise's customer service and operations.  (CASE STUDY) READ ABSTRACT |

The GeoTAX ® Enterprise Tax Management solution by Pitney Bowes Group 1 Software The GeoTAX ® Enterprise Tax Management solution provides you with the necessary tools to centralize all your corporate tax jurisdiction processing needs and supports critical tax compliance issues.  (SOFTWARE PRODUCT)

Increasing Customer Loyalty: Connected Intelligence & Loyalty by Hewlett-Packard Limited June 2012 - (Free Research) Sixty-five percent of revenue at a typical company stems from existing customers. Ensuring your customers are loyal can increase profits anywhere between 25 and 80%. Retaining and enhancing existing customers is the top priority for today's CEOs. Watch this webcast and learn how to craft a strong CRM strategy through social networking.  (WEBCAST) READ ABSTRACT |

Winning Strategies for the Evolving Legal Marketplace by BlackBerry October 2009 - (Free Research) Law firms have had to develop new strategies to compete and win in a legal market that contains greater uncertainty than any that has come before it. This paper will briefly outline strategies for success in the evolving legal marketplace.  (WHITE PAPER) READ ABSTRACT |

Top 11 Ways to Increase Employee Loyalty, Productivity and Retention by Allegiance January 2008 - (Free Research) Learn the top 11 ways to increase your employee loyalty, enabling increased productivity and retention. Ensure that you provide right amount of training, benefits and positive outcomes to keep your employees happy.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly – 11 December 2012: Microsoft puts up prices again by ComputerWeekly.com December 2012 - (Free Research) In this week's Computer Weekly, we look at Microsoft's latest price increase for key business software products, and hear from experts on why the decision is flawed. We talk to an organisation that swapped 3,000 BlackBerrys for iPads and iPhones. And we examine the importance of service-level agreements when moving to the cloud. Read the issue now.  (EZINE) READ ABSTRACT |

15-Minute Guide to Increasing Customer Loyalty: An Introduction to Enterprise Feedback Management (EFM) by MarketTools, Inc. January 2011 - (Free Research) What is the relationship between a loyal customer and a profitable enterprise and what role can feedback play in improving loyalty? Organizations with fiercely loyal customers take the time to listen to feedback and integrate it into decision making. EFM solutions provide the tools needed help businesses transform feedback into business results.  (WHITE PAPER) READ ABSTRACT |

How to Increase Productivity and Reduce Costs Across the Enterprise by AtTask February 2011 - (Free Research) Continuous improvement, improving processes and increasing efficiencies are important when the economy heads south. Although the current economic situation is improving, many organizations are opting to keep operational expenses on a tight leash. View this paper to learn how to Increase productivity and reduce costs across the enterprise.  (WHITE PAPER) READ ABSTRACT |

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