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Intelligent Imaging Leadership Guide by IBM

April 21, 2014 - (Free Research)
The following white paper explores a unique way how businesses can improve the customer experience by revamping outdated document management systems. See how with intelligent document imaging you can quickly and efficiently handle invoices, comply with customer demands, and much more. 
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Intelligent Imaging for Improved Banking Performance and Profitability by IBM

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Improve Sales Performance, Optimize the Customer Experience: Sales Strategy Brief by Oracle Corporation UK Ltd

December 31, 2012 - (Free Research)
This white paper explores customer experiences throughout the selling process, how sales must adapt in the age of the customer, and ways to improve sales performance that will positively impact the customer experience. 
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10 Places SAP Customers Can Reduce Data Management Costs by Winshuttle, LLC

December 2008 - (Free Research)
This white paper highlights 10 key places SAP customers can reduce IT operational costs, with a focus on trimming support and data entry costs by automating data entry. 
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Customer Video: TripAdvisor CEO by Workday

December 2012 - (Free Research)
Watch this concise webcast to discover how an integrated platform across HR and financials, among many other processes enable the largest travel website organization to provide top-notch service for their customers. 
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Best Practices for Automating SAP® Order-to-Cash by Winshuttle, LLC

December 2008 - (Free Research)
This white paper describes how SAP® Business Suite customers can use Winshuttle software to automate the Order-to-Cash business process through the user-enabled loading of Excel data. 
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6 Customers Review a Top Performance Management Solution by Virtual Instruments

March 2014 - (Free Research)
This Taneja Group report highlights the results from 6 in-depth interviews with customers that have experience with a comprehensive performance management solution that monitors, alerts, and remediates the end-to-end compute infrastructure. 
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E-Book: Strategy Update: MDM in SAP environments by Winshuttle, LLC

November 2010 - (Free Research)
MDM has experienced a rise in popularity - with SAP planning to lead the market in master data synchronization to help customers achieve lower TCO in running SAP. Uncover SAP's multiple product approach to MDM as well as changes in SAP's MDM strategy and gain insight on how to design an MDM team for your SAP MDM implementation project. 
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5 Ways to Optimize Your Workforce for Customer Contact in a Social Marketplace by Aspect

August 2013 - (Free Research)
This white paper discusses how workforce, quality and performance management capabilities provide practical business processes and tools for effective staffing, monitoring, reporting, evaluation and coaching. 
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Success Story: Brocade Gen 5 Fibre Channel by Brocade

February 2014 - (Free Research)
This video shows how Rackspace leveraged Brocade Gen 5 Fibre channel to increase their SAN capacity and deliver consistent performance to customers despite increased demands. 
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Presentation Transcript - Maximizing Enterprise Backup and Dedupe Performance for Greater ROI by FalconStor Software

January 2010 - (Free Research)
Let’s take a look at disk and how it is fundamentally changing data protection. This presentation transcript explains how to leverage the advantages of disk for best possible backup performance and maximum ROI. 
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Security - Pix 500 Series Firewalls by Cisco Systems

The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions. 
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Easy Integration of Microsoft Office Excel with the SAP Business Suite for Financial Data by Winshuttle, LLC

December 2008 - (Free Research)
This white paper describes how SAP customers use Winshuttle solutions to automate the shuttling of financial data between Microsoft Excel and SAP transactions. 
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The Five Essential Elements of Application Performance Monitoring by Dell Software

April 2011 - (Free Research)
In The Five Essential Elements of Application Performance Monitoring, author and renowned business technology expert Don Jones discusses an Application Performance Monitoring (APM) approach that helps businesses improve application performance from the perspective of the business and the end user. 
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MWD paper: Making a case for Smarter case management: MWD analyst paper by IBM

April 2014 - (Free Research)
Consult the following white paper to explore what advanced case management can do for your organization. Gain a firsthand look at how leading organizations are using case management and how you can go about building a business case for your own solution. Read on to learn more. 
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Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch by Teleformix

July 2008 - (Free Research)
Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this. 
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Giving Your Oracle Hardware Performance a Shot in the Arm by SearchOracle

March 2013 - (Free Research)
This expert resource details how to pick the best server hardware for your Oracle environment. Also included is a report on how to determine where the database bottlenecks are and then find the right tools to help open then up. And finally, examine the increasing role that RAM is playing in database and application environments. 
(EBOOK) READ ABSTRACT |

Demystifying Data De-Duplication: Choosing the Best Solution by FalconStor Software

February 2009 - (Free Research)
Data de-duplication has been described as the next evolutionary step in backup technology. Many vendors lay claim to the best data de-duplication approach, leaving customers to face the difficulty of separating hype from reality. This document provides the background information required to make an informed data de-duplication purchasing decision. 
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Atrion Enhances Managed Services and Boosts Profit Margins with Nimsoft by Nimsoft, Inc.

November 2009 - (Free Research)
Atrium needed help gaining end-to-end service level monitoring insights and finding a monitoring platform with a strategic vendor partnership that could help support business growth objectives. Read this case study to learn about the problems Atrion faced and how Nimsoft products helped them overcome those challenges. 
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IDC Report - Reducing Costs and Creating a More Secure IT Environment with a Holistic Approach to Data Protection by FalconStor Software

August 2009 - (Free Research)
IDC interviewed eight FalconStor customers that had deployed at least one or a combination of the following FalconStor storage management solutions: Virtual Tape Library (VTL), Network Storage Server (NSS), and Continuous Data Protector (CDP). All customers reported high levels of satisfaction. 
(ANALYST REPORT) READ ABSTRACT |

Verint Solutions in Action AAA Washington: A Case Study by Verint Systems

April 2008 - (Free Research)
ULTRA and ULTRA analytics have equipped AAA Washington to more readily meet its compliance requirements and customer experience objectives. 
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Virtualizing Microsoft Exchange Server by SearchExchange.com

May 2013 - (Free Research)
Check out this expert handbook that will help you cut through the biases about various platforms and enable you to pick the best solution to virtualize your Exchange Servers. 
(EGUIDE) READ ABSTRACT |

Pick the Right Virtualization for any Exchange Server by Dell, Inc.

July 2013 - (Free Research)
Check out this expert handbook that will help you cut through the biases about various platforms and enable you to pick the best solution to virtualize your Exchange Servers. 
(EGUIDE) READ ABSTRACT |

Smart Process Applications Evaluation, Q2 2013 by OpenText

April 2013 - (Free Research)
This Forrester Wave report aims to help CIOs find the right smart process app vendor partners for improving this full spectrum of human-based processes. Read today to explore Forrester's key takeaways after conducting a 15-criteria evaluation of twelve software vendors. 
(WHITE PAPER) READ ABSTRACT |

E-Book: Log Management for Compliance by SearchSecurity.com & SearchCompliance.com

April 2009 - (Free Research)
Log management has become an increasingly important part of managing information technology across the enterprise. This E-Book will look at how compliance has changed IT's requirements for log management tools in general, and how the tools continue to evolve to meet security needs as well. 
(EBOOK) READ ABSTRACT |

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