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The Malware Report: Hotel Business Center PCs Strike Again by ESET
August 20, 2009 - (Free Research)
Matt Grant talks with Randy Abrams about security issues with hotel business center computers. These are public computers and they often have insufficient security features. In this podcast, Randy shares some interesting things he’s found in hotel computers and gives some advice on using them safely.
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The Malware Report: Radisson Hotels Exposed by Guest Data Breach by ESET
September 23, 2009 - (Free Research)
Matt Grant talks with Randy Abrams about a data breach at Radison Hotels. Unfortunately, an unknown number of their guests' credit card numbers were exposed to malicious hackers. In this podcast, Randy dishes out some advice on how to prevent this sort of data breach and what to do in the event that it’s already happened.
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Case Study: Eldorado Hotel Casino & Silver Legacy Resort Casino by NEC Corporation
August 05, 2009 - (Free Research)
Read this case study to learn how Eldorado Hotel Casino & Silver Legacy Resort Casino enhanced guest experience, discovered new revenue streams, streamlined employee workflow, and lowered total cost of ownership by implementing UNIVERGE communications framework and servers.
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E-Guide: Continuous Data Protection Backup Tutorial on CDP Tools, Part 2 by FalconStor Software
May 20, 2011 - (Free Research)
The Storage Networking Industry Association (SNIA) defines CDP as "a class of mechanisms that continuously capture or track data modifications enabling recovery to previous points in time." In part two of this tutorial on continuous data protection backup, learn how CDP is being used today, and about the latest CDP products.
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Cloud backup tutorial: How to leverage cloud backup services by Iron Mountain
July 01, 2009 - (Free Research)
In this tutorial on cloud backup, you will learn the pros and cons cloud backup, how cloud storage is changing data protection and disaster recovery and the differences in the cost of cloud backup vs. traditional backup.
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Choosing the Best Virtual Server Storage: A Tutorial by VMware, Inc.
January 23, 2013 - (Free Research)
If you're a small to medium-sized business, you need your storage platform to be manageable by a small IT staff and fit within your budget. This expert E-Guide provides a detailed tutorial to help you navigate the virtual storage marketplace and select the best architecture for you.
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SearchDataBackup VMware Backup Tutorial by Quantum Corporation
August 01, 2009 - (Free Research)
Virtual server backup is a known pain point among backup administrators. In our tutorial, learn all about VMware backup with this collection of articles on VMware backup and restore, VMware Consolidated Backup, Virtual Desktop Infrastructure and more.
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Home Suite Home by Avaya
September 01, 2011 - (Free Research)
This videocast exemplifies a unified communications system that enables companies to experience real-time business communications solutions that allow them to collaborate in any mode they want—voice, video, email, or IM—on virtually any device they want.
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Continuous Customer Dialogues by Infor
November 24, 2010 - (Free Research)
The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints. This concept is discussed further in the rest of this whitepaper.
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Customer Experience for Service by Oracle Corporation
July 31, 2012 - (Free Research)
Access this executive strategy brief to explore the role of service and support in creating great customer experiences. Learn the service goals market leaders use, how to empower new service experiences, and how to create and manage great customer experiences across all channels, touchpoints, and devices.
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Maximizing your enterprise data storage capacity: Improve efficiency and utilization by Dell Compellent
July 29, 2011 - (Free Research)
This tutorial from SearchStorage.com explores different backup tools that can improve the efficiency and utilization of your IT infrastructure by getting the most out of your storage capacity. Backup methods discussed in this tutorial include SRM tools, tiered storage models, classification and migration tools, thin provisioning and more.
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Tutorial: Five Steps to Effective Wireless Networking in Healthcare by HP & Intel®
November 30, 2012 - (Free Research)
This e-guide from SearchHealthIT.com demonstrates how health IT administrators should plan, implement and manage wireless networks within their respected facilities. Read now for five steps to effective wireless networking in health care.
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Making Life Simpler for Remote and Mobile Workers by Citrix Online - GotoMyPC
May 2008 - (Free Research)
Learn why Citrix® GoToMyPC® Corporate is the most secure, cost-effective and easiest-to-manage solution for providing remote access to the desktop.
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The One-to-One Future: Are We There Yet? by Infor CRM
December 2008 - (Free Research)
The need for one-to-one marketing has never been more urgent. This white paper shows how three core strategies must be deployed in order to address current and future business challenges, and to continue the journey toward the one-to-one future.
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The Business Value of CX: Attracting New Customers by Oracle Corporation UK Ltd
December 2012 - (Free Research)
You depend on customers to drive business growth.The key to retaining customers and attracting new ones resides in your ability to understand your customer's wants and deliver a personalized experience that meets – and preferably exceeds – their expectations. Watch this video to learn more on how to deliver a superior customer experience.
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