WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..

How to Solve IAM Pain Points with Technology - Panel Discussion by Cyber-Ark Software August 2008 - (Free Research) This videocast features a panel discussion with Analyst, Andras Cser, Citizens Bank VP David Sherry and Adam Bosnian,VP of Product Strategy and Sales from Cyber Ark Software about solving Identity Access Management pain points with technology. (VIDEOCAST) READ ABSTRACT |

The Financial Edge™: Fund Accounting Software for Nonprofits by Blackbaud The Financial Edge gives you all the information you need to make the best financial decisions for today and tomorrow. Think of it as insurance for your organization’s future.  (ASP & SOFTWARE PRODUCT)

On-Demand Support Software by Parature Inc. Parature eTicket enables your customers to submit support tickets through your customer service or help desk websites, and enables your support team to track, route and manage customer tickets. As a result, your customer support team will provide efficient, superior customer service, resulting in satisfied and loyal customers.  (ASP)

Software Testing 3.0: The Continuing Evolution of Software Testing by Logigear Corporation. August 2008 - (Free Research) This paper traces the evolution of software testing through its first two phases, discussing its shortcomings. It then presents Software Testing 3.0, and discuses how software testing is at a point where it can exceed management expectations. (WHITE PAPER) READ ABSTRACT |

Making Sense of the Wireless World - BlackBerry for Wireless LAN by BlackBerry March 2008 - (Free Research) This white paper reviews past and present technologies including a discussion of circuits and packets and also compares WLAN and WWAN networks in terms of advantages, challenges, and issues to consider when considering a wireless solution. (WHITE PAPER) READ ABSTRACT |

Parature's Online Customer Service Software & Solutions by Parature Inc. Parature is the global leader in on-demand customer support and help desk software. Our web-based support suite enables organizations to fundamentally change the way they support their customers while significantly reducing costs.  (ASP)

Solving IT Hardware Issues: Part 2 - Data Center Energy Efficiency by Intel Corporation. June 2008 - (Free Research) Watch this video with expert Jonathan Eunice, founder and principal IT advisor, at lluminata Inc. to learn about data center efficiency and long term approaches to implementation including processes and components. (VIDEOCAST) READ ABSTRACT |

VoIP and MPLS - Making It Work for Your Company by Fluke Networks April 2008 - (Free Research) This webcast highlights how pre-assessment and post-deployment visibility can help enterprises understand the impacts of VoIP and MPLS and how to deploy successfully. (WEBCAST) READ ABSTRACT |

Creating Highly Available Server and Desktop Environments with Virtualization - Beyond consolidation by Marathon Technologies April 2008 - (Free Research) In this chapter, Goldworm takes her discussion beyond consolidation and into the realm of desktop virtualization and application virtualization. (VIDEOCAST) READ ABSTRACT |

Give Me Something I Can Use: Sales Workstyle Management (SWM) as the Conduit to Higher Acceptance, Regular Use, and Increased Sales among Salespeople. by Landslide Technologies, Inc. June 2008 - (Free Research) SWM represents just what it says - a focus on the workstyles of salespeople to support them and help them in closing more business. (WHITE PAPER) READ ABSTRACT |

BESR 8 Trialware by Symantec Corporation. Symantec Backup ExecTM System Recovery 8 is the gold standard in complete Windows® system recovery, with the ability to restore systems in minutes, not hours or days, even to dissimilar hardware and virtual environments.  (SOFTWARE PRODUCT)

Performance Attribution: A Powerful Tool for Identifying the Sources of Investment Performance by Advent Software, Inc August 2008 - (Free Research) This whitepaper provides an overview of what performance attribution is and how it works. It also analyzes two of the most commonly used attribution models in their approach and in the results they yield. (WHITE PAPER)

5 Best Practices for Telling Great Stories with Data and Why It Will Make You a Better Analyst by Tableau Software. February 2008 - (Free Research) Data doesn't have to be only fact driven and metric. Learn these five best practices to help you make sense and order out of a disparate collection of facts. (WHITE PAPER) READ ABSTRACT |

Tuning Your ERP Application by Quest Software, Inc April 2008 - (Free Research) Despite the myth of “untouchability”, there are many opportunities for tuning commercial packaged application performance. This whitepaper discusses opportunities for tuning commercially available packaged applications. (WHITE PAPER) READ ABSTRACT |

Chargeback Workshop by VKernel March 2008 - (Free Research) Many organizations recognize the need for Chargeback, but simply do not know where to start. The workshop will walk through an easy to understand step by step approach for implementing Chargeback. The group size will be small with interactive... (DEMO) READ ABSTRACT |

Backup and Recovery best practices for Microsfot Exchange Server 2007 with HP servers and HP StorageWorks array and tape products by Hewlett-Packard Company March 2008 - (Free Research) This paper provides users in enterprise environments the data to effectively understand the options as well as the limitations of implementing online streaming backups into their infrastructure. (WHITE PAPER) READ ABSTRACT |

Insights, Challenges and Opportunities for CIOs in Capital Intensive Industries by SAP America, Inc. June 2008 - (Free Research) This paper explores how to create successful energy and asset management programs and how the Business Process Expert Community (BPX) at SAP can facilitate further discussions on the challenges facing CIOs. (WHITE PAPER) READ ABSTRACT |

Microsoft Dynamics CRM Online ® Webcast by Microsoft June 2008 - (Free Research) Available on-demand, this Webcast takes you through a brief intro from CEO, Steve Ballmer and then follows a panel of executives who answer questions like: what is CRM and what type of business does it really help? (WEBCAST)

Going the Distance with Disaster Recovery – How to Protect More Data and save Costs While Adding Distance by Compellent July 2008 - (Free Research) Learn how Community Health Plan, a leading managed care provider serving over 225,000 people, performs real-time data replication across a WAN, dramatically improving disaster recovery effectiveness while reducing TCO. (WEBCAST) READ ABSTRACT |

Virtual Seminar: Secure Messaging: Securing Exchange 07, Email and the Mobile Workforce by SearchSecurity.com June 2008 - (Free Research) Sophisticated threats to messaging platforms have expanded in size and increased in intensity. While viruses, spam and phishing continue to undermine email security, new messaging threats via IM, VoIP and mobile devices are emerging. (VIDEOCAST) READ ABSTRACT |

Mobilizing Applications Lotus Domino Databases by BlackBerry August 2008 - (Free Research) The ability to access and update Lotus Domino applications can be a simple and effective way to improve efficiency. Read this paper and learn how easy it can be to create BlackBerry applications that integrate with your Lotus Domino applications. (WHITE PAPER) READ ABSTRACT |

Reducing IT Operational Costs with Green Computing by Kaseya March 2008 - (Free Research) Environmental and energy conservation issues have taken center stage in the global business arena in recent years. (WEBCAST) READ ABSTRACT |

Presentation Transcript: Greening the Desktop by Faronics June 2008 - (Free Research) This is the presentation transcript from a webcast in which Heather Clancy focuses on the desktop, the client-level discussion, and on how a VAR or system integrator can talk to the customers about current technology and future technology. (WHITE PAPER) READ ABSTRACT |

BlackBerry Enterprise Server for IBM Lotus Domino Version 4.1: Feature and Technical Overview by BlackBerry April 2008 - (Free Research) Learn about the next step in wireless networking, the BlackBerry(r) Enterprise Server(tm). This paper provides an in-depth look at its architecture, components and key technical features. (WHITE PAPER) READ ABSTRACT |

Implementing HA at the Enterprise Data Center Edge to Connect to a Large Number of Branch Offices by Juniper Networks, Inc. July 2008 - (Free Research) This paper explains how to deploy a highly available, working cluster by taking the design considerations and applying them to an actual deployment. (WHITE PAPER) READ ABSTRACT |

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