Cisco ASA 5500 Series by Cisco Systems, Inc.. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Debunking Security Concerns with Hosted Call Centers by inContact January 10, 2011 - (Free Research) This paper discusses the different layers requiring security, how security should be addressed in each layer, and how to select a qualified hosted call center provider. Read this white paper to learn more.  (WHITE PAPER) READ ABSTRACT |

Cloud Cover for the Call Center: Meeting Demands Intelligently and Efficiently by Oracle Corporation March 01, 2012 - (Free Research) This paper covers many of the complications and complexities of managing a call center. It explores the various solutions available and offers pros and cons to each of the options. It shows the positive financial impact picking the right choice can have.  (WHITE PAPER) READ ABSTRACT |

Finally, a Simple Way to Deploy a Customer Contact Center by Contactual (Now 8x8, Inc.) February 11, 2010 - (Free Research) The goal of customer interaction is to provide consistent and efficient service across all areas of customer contact channels. In this paper we examine two alternatives: building a contact center in-house versus using an online service such as Contactual OnDemand Contact Center to interact efficiently with customers.  (WHITE PAPER) READ ABSTRACT |

Optim Data Growth Solution for Oracle E-Business Suite by IBM Align continuous control of your E-Business Suite data with business objectives. Optim's proven archiving capabilities enable you to set desired service levels for each category of E-Business Suite data - for example, current data, reporting data and historical data. You maintain universal access to information.  (SOFTWARE PRODUCT)

Buyer’s Guide to Antimalware by Panda Security October 27, 2009 - (Free Research) Companies face complicated buying decisions when it comes to buying host-based antimalware. Should you purchase a protection suite? What should you include in that all-in-one package? Read this guide for helpful information about purchasing antimalware products.  (EGUIDE) READ ABSTRACT |

Buyer’s Guide to Antimalware by AVG Technologies USA, Inc. November 20, 2009 - (Free Research) Companies face complicated buying decisions when it comes to buying host-based antimalware. Should you purchase a protection suite? What should you include in that all-in-one package? Read this guide for helpful information about purchasing antimalware products.  (EGUIDE) READ ABSTRACT |

Network Foundation - Cisco 1700 Series by Cisco Systems Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.  (HARDWARE PRODUCT)

VW Credit, Inc. by Aspect March 2008 - (Free Research) Implementing Aspect eWorkforce Management and its Perform enhancement enabled VCI to optimize its agent performance by allowing better forecasting and more accurate planning, as well as more effective scheduling.  (CASE STUDY) READ ABSTRACT |

IBM Tivoli Service Request Manager White Paper by IBM January 2010 - (Free Research) This IBM white paper will show you how you can help your organization manage incidents and problems, restore critical services, and minimize service desk calls in this white paper.  (WHITE PAPER) READ ABSTRACT |

KnowledgeNote: The C-Suite May Not Be Your Lead Sweet Spot by KnowledgeStorm, Inc (E-mail this company) May 2006 - (Free Research) Is the C-suite really the best source of early leads that will convert to revenue for your company? New research from KnowledgeStorm unveils some surprising results that call this common conception into question, and should have technology marketers re-examining their lead targeting strategies.  (WHITE PAPER) READ ABSTRACT |

CyberFusion Integration Suite (CFI) by Proginet Corporation CyberFusion Integration Suite (CFI), from Proginet, is the world's most advanced managed file transfer solution. CFI helps organizations overcome the fundamental challenges they face every day as they strive to secure, control, and integrate the data that drives their business.  (SOFTWARE PRODUCT)

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT)

KnowledgeNote: The C-Suite May Not Be Your Lead Sweet Spot - Podcast by KnowledgeStorm, Inc (E-mail this company) July 2006 - (Free Research) Findings of the Web Lead Evaluation and Scoring Study, conducted by KnowledgeStorm and The Artemis Group, suggest companies using the Internet to generate leads might discover that focusing on the C-suite is not the fastest route to improved lead-to-close ratios. Listen to this podcast to find out why.  (PODCAST) READ ABSTRACT |

How To Get Users To Stop Calling You ITs Guide to Helping Users Help Themselves to Reports by Noetix Corporation October 2012 - (Free Research) Read this presentation transcript to learn how many companies using Oracle platforms are finding BI refuge in Noetix BI technologies. Learn first-hand how this technology integrates seamlessly with Oracle EBS to offer real-time analytics capabilities.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Hilton Reservations Worldwide by Aspect March 2008 - (Free Research) Since implementing the workforce management capabilities, HRW has seen data accuracy go from within ten percent of actual to within three percent of actual due to Aspect eWorkforce Management.  (CASE STUDY) READ ABSTRACT |

TripAdvisor and Workday: Traveling to the Cloud on a Unified Suite of Applications by Workday December 2012 - (Free Research) A genuine game-changer in the world of travel planning, TripAdvisor believes in moving fast. "We're really interested in delivering the best we can for our visitors to the web site, as quickly as possible," according to Stephen Kaufer, president and CEO of TripAdvisor. They call their philosophy "speed wins." And that's why they chose Workday  (CASE STUDY) READ ABSTRACT |

BIG-IP Local Traffic Manager by F5 Networks The BIG-IP® Local Traffic Manager is an application delivery networking system that provides the most intelligent and adaptable solution to secure, optimize, and deliver applications, enabling organizations to effectively and competitively run their business  (HARDWARE PRODUCT)

The Dirty little Secrets of the Warehouse Management Systems Industry by HighJump Software May 2008 - (Free Research) Read this white paper to learn five secrets you should know before you purchase a WMS. Guide your evaluation and selection processes in a way that best benefits your business, your customers and your long-term success and competitive advantage.  (WHITE PAPER) READ ABSTRACT |

Improving Business Continuity for the Remote Office by Avocent February 2008 - (Free Research) Can you cost-justify complete infrastructure redundancy across multiple sites for the sake of improved business continuity? Learn about other ways to insure your IT is always on.  (WHITE PAPER) READ ABSTRACT |

CW Special Report on Oracle by ComputerWeekly.com February 2012 - (Free Research) This special report, updated for 2012, gives an independent view of the challenges facing Oracle, its financial performance, the services it offers, its place in the IT market and its future strategy.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: OnDemand v. OnPremise CRM: Making the Right Choice for your business by RunE2E March 2009 - (Free Research) In this presentation transcript, John Brasch, CEO of RunE2E, discusses the evolution of the CRM application market options that are available today and details their solution run CRM system built on the SAP enterprise application suite.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

The TCP/IP and OSI Models by Global Knowledge March 2011 - (Free Research) Check out this white paper to learn about two network protocol models, TCP/IP and OSI.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Preparing Applications for a Migration to Windows 7 by Flexera Software March 2011 - (Free Research) In this transcript of the webcast, "Preparing Applications for a Migration to Windows 7," learn about the basic steps involved with testing and verifying app compatibility for a Windows 7 upgrade, with details on the virtualization options available.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

SPRINT Enables Intelligent Enterprise by Hewlett-Packard Company November 2011 - (Free Research) Every CIO would like to improve IT services and streamline service desk processes. Access this case study to learn how the IT department at Sprint Nextel Corporation did just that, reducing service desk incidents from 300 to 45 and slashing critical events by 20%.  (CASE STUDY) READ ABSTRACT |

Kaspersky Endpoint Security 8 for Windows by Kaspersky Lab October 2011 - (Free Research) Organizations today must chose and implement the right tools to help control and manage the increasing array of applications, devices and Web content. In this report, uncover a comparative functionality evaluation of Kasperksy Lab’s Endpoint Security 8 for Windows and five other leading endpoint security suites. View now to explore key findings.  (WHITE PAPER) READ ABSTRACT |

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