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Hilton Reservations Worldwide Achieves Efficient Staffing by Aspect

September 30, 2013 - (Free Research)
Check out this brief case study to learn how Hilton Reservations Worldwide implemented a workforce management technology that enabled the contact center to plan, manage, and optimize staffing resources, resulting in happier agents and satisfied customers. 
(CASE STUDY) READ ABSTRACT |

Hilton Reservations Worldwide by Aspect

March 2008 - (Free Research)
Since implementing the workforce management capabilities, HRW has seen data accuracy go from within ten percent of actual to within three percent of actual due to Aspect eWorkforce Management. 
(CASE STUDY) READ ABSTRACT |

The business benefits of switching to mobile TV by ComputerWeekly.com

November 2010 - (Free Research)
Over the past two years, the mobile TV landscape has changed dramatically. 
(WHITE PAPER) READ ABSTRACT |

The Age of Electronic Ticketing by Hexaware Technologies

May 2008 - (Free Research)
Electronic ticketing or e-ticketing is a recent development in the transport industry designed to eliminate the need for paper based ticketing and to facilitate the check-in procedures at airports and train stations. 
(WHITE PAPER) READ ABSTRACT |

Europe's Largest Regional Airline Protects Reservations System and Company Data with Veeam by Veeam Software

December 2013 - (Free Research)
Check out this resource to find out how a leading vendor's backup solution helped Europe's largest regional airline eliminate downtime. 
(WHITE PAPER) READ ABSTRACT |

Virtual Criminology Report 2009 -- Virtually Here: The Age of Cyber Warfare by McAfee, Inc.

December 2009 - (Free Research)
Is the “Age of Cyber War” at hand? Since our 2007 report, there have been increasing reports of cyber attacks and network infiltrations that appear to be linked to nation-states and political goals. We decided it was time to further examine whether cyber warfare is now a part of human conflict that we should get used to seeing more often. 
(WHITE PAPER) READ ABSTRACT |

The Top Five Myths of IP Communications by Cisco Systems, Inc.

February 2008 - (Free Research)
This white paper addresses the top concerns of IT professionals who resist the deployment of pervasive, enterprise-wide wireless networks. It identifies these reservations based on the experience of Cisco Systems and Intel. 
(WHITE PAPER) READ ABSTRACT |

Entraction Uses Device Reputation to Carry Out "Zero Tolerance" for Fraud by iovation, Inc.

June 2009 - (Free Research)
Entraction has no reservations about the effectiveness and efficiencies that are possible using device fingerprinting paired with device reputation; this is real data pulled from the user's computer, coupled with fact-based evidence of fraud from that computer's past. Read this case study to learn about how Entraction is fighting fraud. 
(CASE STUDY) READ ABSTRACT |

MapXTreme Java Edition Data Sheet by Pitney Bowes Business Insight

January 2007 - (Free Research)
MapXtreme Java is a 100% Java mapping engine designed to enable the use of location intelligence on the desktop, over the internet or through your organization intranet or extranet. 
(DATA SHEET) READ ABSTRACT |

5 Myths about Leading Virtual Teams by Citrix Online Go To Meeting

February 2014 - (Free Research)
Consult the following white paper to learn about the 5 most common myths that negatively affect the performance and usefulness of a virtual team. Also uncover what managers and leaders can do to overcome these issues, ultimately giving rise to the collaborative ability needed in today's market. 
(WHITE PAPER) READ ABSTRACT |

The Truth About Mobile Business Intelligence by Information Builders

August 2012 - (Free Research)
Mobile business intelligence (BI) is not a new concept, but the rumors that it's too complex, cumbersome, expensive, and limited have prevented most organizations from making the investment. Access this exclusive paper to uncover the 5 most common mobile BI myths debunked and how mobile BI can help you gain a competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

Reduce Fraud, Waste and Abuse with Flexible Analytics by SAP America, Inc.

June 2012 - (Free Research)
This paper examines how SAP's latest analytics solutions can analyze multiple databases in real-time to identify and prevent improper government payments before they happen. Read on to learn how government agencies can leverage this technology to speed up the process of accessing multiple data sources, reduce the burden on IT staff and much more. 
(WHITE PAPER) READ ABSTRACT |

Achieving Federal Desktop Core Configuration Compliance with Lumension Solutions by Lumension

May 2009 - (Free Research)
The Federal Desktop Core Configuration (FDCC) is an OMB mandated security configuration set applicable within United States Federal Government agencies. Learn how you can address each of the FDCC requirements with Lumension Vulnerability Management. 
(WHITE PAPER) READ ABSTRACT |

Get the Coverity Scan 2010 Open Source Integrity Report featuring the Android Integrity Report by Coverity

January 2011 - (Free Research)
The results from the 2010 edition of the Coverity Scan Open Source Integrity Report detail the findings of analyzing more than 61 million lines of open source code from 291 popular and widely-used open source projects such as Android, Linux, Apache, Samba and PHP, among others. Read on to learn more about these results. 
(WHITE PAPER) READ ABSTRACT |

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM by inContact

October 2010 - (Free Research)
This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results. 
(CASE STUDY) READ ABSTRACT |

Virtualize Enterprise Applications with Less Peril, More Payoff by SearchServerVirtualization

January 2014 - (Free Research)
Before you virtualize the applications that keep your business running, learn how to avoid performance and availability issues. 
(EGUIDE) READ ABSTRACT |

The 10 Best Practices for Performance Management by Gomez

August 2009 - (Free Research)
Read this paper to learn the 10 best practices in performance management and how to apply them to your company and your online store to increase the overall customer experience, which is important now more than ever. 
(WHITE PAPER) READ ABSTRACT |

The Role of Data Integration and Quality Management in NIEM by Information Builders

May 2013 - (Free Research)
Check out this paper today to investigate how the National Information Exchange Model (NIEM) has grown. Learn about the challenges it was designed to overcome and of the important role that enterprise integration and data quality management technologies play in the execution of NIEM initiatives. 
(WHITE PAPER) READ ABSTRACT |

Legal briefing: The Draft EU General Data Protection Regulation by ComputerWeekly.com

January 2014 - (Free Research)
This report from law firm Morrison & Foerster, sets out some of the most important changes for private sector organisations in the draft EU Data Protection Regulation. 
(ESSENTIAL GUIDE) READ ABSTRACT |

The Reality of Cyber Warfare by AT&T Corp

December 2011 - (Free Research)
Examine the topic of trench warfare in a cyber-world and discover many factors you need to know about these potentially disastrous events. 
(WHITE PAPER)

A Hack Attack: Six Steps to Recovery by Cisco Systems, Inc.

January 2011 - (Free Research)
It’s startling when malware hits your network, or an intruder enters by password cracking. You’ve been hacked—now what? Don’t panic. Read about the six steps that your business can take to respond and protect itself. 
(WHITE PAPER) READ ABSTRACT |

Watch It: How to Do Video Surveillance for a Higher ROI by Cisco Systems, Inc.

January 2011 - (Free Research)
Video surveillance helps keep an eye on things. But what is its return on investment (ROI) at your business? The technology that you use determines the value you can get. In comparison to cloud-circuit television (CCTV), the increasingly popular digital IP video surveillance offers more ROI. Continue reading this paper to find out why. 
(WHITE PAPER) READ ABSTRACT |

Protect citizen data with IBM Rational software by IBM

July 2012 - (Free Research)
Digital and connected government information improves processes and makes accessibility simple for public sector agencies. This white paper outlines how agencies can keep their information available without risking sensitive data. 
(WHITE PAPER) READ ABSTRACT |

Taking the fear out of bringing Government Systems online by IBM

July 2012 - (Free Research)
People are quickly navigating to a more mobile environment and many individuals are urging government agencies to develop online services. In the past, certain aspects of online sharing have caused government agencies to hesitate, but this white paper helps outline some of the benefits of online systems. 
(WHITE PAPER) READ ABSTRACT |

Continuous monitoring, remediation and CyberScope reporting by IBM

December 2011 - (Free Research)
This white paper explores an automated tool that can help government agencies gain and maintain key security compliance with the Federal Information Security Management Act (FISMA). 
(WHITE PAPER) READ ABSTRACT |

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