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Finding the Way Home: How to Design Your At-Home Agent Framework by inContact
December 01, 2009 - (Free Research)
Join our guest speaker Krystal Sautter, of Moving Beyond the Bricks, as she outlines what it takes to get moving. Watch this webcast to learn how to use virtual infrastructure, staff for at-home positions and manage, train and coach home agents and evaluate your results.
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Exciting Future of Monitoring Patient Health from Home with Blackberry Solution by BlackBerry
February 25, 2009 - (Free Research)
Because of cost restrictions and burdened healthcare systems, daily monitoring of patients with diseases has been nearly impossible. Seeking a solution, UHN and Mount Sinai Hospital conducted a 33-patient trial and found BlackBerry smartphones could increase patient involvement in their healthcare without adding pressure to the healthcare system.
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The Art of Teleworking by Polycom, Inc.
April 06, 2009 - (Free Research)
Does teleworking really work? How can a teleworker be as productive as an employee in the office? This white paper covers the advances in technology that make teleworking successful -- and provides solutions for challenges teleworkers may face.
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The Work-at-Home Agent Model for Improved Customer Loyalty by inContact
December 03, 2009 - (Free Research)
Read this paper to learn about options for deploying and managing a home-based agent model with the ultimate goal being increased customer loyalty. As the key driver in this model, other cumulative benefits result: higher agent productivity, reduced attrition, lower operational costs, stronger
business continuity, and more.
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Best Practices for Network Transformation for Carrier Ethernet Services by ECI Telecom
May 17, 2009 - (Free Research)
ECI's 1Net architecture helps service providers converge core Ethernet and DWDM networks for increased service flexibility while lowering operating and capital expenses. ECI's converged network not only addresses the needs of operators, but also sets a new standard for network efficiency and service quality. Read this whitepaper to find out more.
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Building a Home Lab Environment for Cisco Unified Communications by Global Knowledge
February 10, 2009 - (Free Research)
This paper explains the need to select Cisco IP Phones, switches, routers for your home lab and explores how to configure the options of VMware so that you can load Cisco Call Manager and Cisco Unity virtual machines in a lab environment.
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Are Your Mobile Endpoints Secure? by Trend Micro, Inc.
August 2009 - (Free Research)
In this video, Ron Clarkson--Director of Endpoint Security with Trend Micro--introduces Web Reputation, an add-on version of Trend Micro's Web Protection Platform. With Trend Micro's technology, whenever users are connected to the internet, their protection is up-to-date. Watch the video to learn more.
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Business Benefits to Hosting SAP with FIT – a Customer Perspective by Freudenberg IT
December 2009 - (Free Research)
Join Richard Downham, Senior Vice President of Managed Services, Freudenberg IT and Darnell Smith, IT Director, Elster Electricity, in this podcast as they examine the ROI and cost savings customers should expect from hosting SAP.
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How Bad Are the Bad Guys? - The Changing Nature of Web Security Threats by Webroot Software, Inc.
September 2009 - (Free Research)
This whitepaper considers how Web-based security threats are evolving, within the context of IT trends including mobile, home computing, and other forms of remote access that could all potentially increase the attack surface of the organization. Read on to learn more about protecting your organization from emerging Web-based security threats.
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The Evolving Branch Office by SonicWALL
November 2009 - (Free Research)
With nearly 90% of companies operating a virtual workplace and large percentages of employees working away from home office or the primary data center, IT must support ever-increasing numbers of remote and virtualized workers. This E-Guide details the security and optimization best practices for various types of branch offices.
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DirectAccess and Windows 7 Enterprise by Microsoft Corporation India Pvt Ltd
December 2009 - (Free Research)
With DirectAccess, users can easily navigate to internal file shares and access documents from a remote location just as if they were connected within the office. Management is also streamlined. Watch this video to learn more.
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Secure Employee Mobility and the Need for Identity Assurance by RSA, The Security Division of EMC
May 2008 - (Free Research)
Organizations have to allow employees remote access to corporate information resources in order to accelerate business growth. This paper explores the ways that successful organizations are enabling secure employee mobility while assuring the identity of the users accessing enterprise network resources from remote locations.
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Free Tool: IP Address Tracker (IPAT) by SolarWinds, Inc.
October 2009 - (Free Research)
Our new IP Address Tracker frees you from the evils of spreadsheets, delivering powerful and simple-to-use features that give you a unified view of your IP address space and that enable you to manage it -- for free! IP Address Tracker makes it easy to track an unlimited number of IP addresses, see which ones are in use and which are not, and more.
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ROI Case Study: Crest Animation by Hewlett-Packard Company
November 2007 - (Free Research)
Download this case study and read how Crest Animation eliminated storage bottlenecks, improved productivity, and gained more than $19 Million in benefits with HP StorageWorks Solution.
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Extending Video Beyond The Boardroom by TANDBERG
November 2009 - (Free Research)
The enterprise personal video conferencing market is forecast to grow more than 50% per year, driven by adoption of Unified Communications, reduced business travel, and a new class of high performance systems.
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Security and WAN optimization: Getting the best of both worlds by Blue Coat
October 2009 - (Free Research)
As the number of people working outside primary office locations increases, the challenges surrounding security and optimization are becoming more prevalent. This E-Guide details how to maximize the potential of the Wide Area Network while keeping out security threats at all locations.
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The Total Economic Impact Of DMExpress by Syncsort
August 2008 - (Free Research)
The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of DMExpress on their organizations. Forrester’s aim is to clearly show all calculations and assumptions used in the analysis.
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Solving the Challenges of Exponential Data Growth by Syncsort
October 2009 - (Free Research)
This paper explores the reasons why data volumes are increasing and where bottlenecks most frequently occur. It then explains why adding more hardware isn’t a solution to these performance problems and delves into the various methods that can be used to break through the bottlenecks to speed applications.
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