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Service. Smarter. Thriving in the age of the empowered customer by IBM
January 30, 2012 - (Free Research)
In this white paper, learn all about IBM's smarter commerce approach, which considers the entirety of the business-to-business (B2B) and business-to-consumer (B2C) experience. Read on and gain insight into how you can separate yourself from the competition by offering outstanding customer care in the days, months and even years after a sale.
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Wireless Networking 101 by Global Knowledge
February 11, 2010 - (Free Research)
Why would a person or organization be interested in deploying wireless communication in their home or business? This being said, there are some things to think about before jumping into the wireless world. As is usually the case in the wonderful world of networking, whenever one thing becomes simpler, it almost always complicates something else.
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CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com
October 05, 2011 - (Free Research)
This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.
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Building a Home Lab Environment for Cisco Unified Communications by Global Knowledge
February 10, 2009 - (Free Research)
This paper explains the need to select Cisco IP Phones, switches, routers for your home lab and explores how to configure the options of VMware so that you can load Cisco Call Manager and Cisco Unity virtual machines in a lab environment.
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Computer Weekly - 10 January 2012: What’s in store for IT this year? by ComputerWeekly.com
January 10, 2012 - (Free Research)
In this week’s issue of Computer Weekly, we look at the key trends and technologies that will be on IT leaders’ agenda in 2012. Our first Buyer’s Guide of the year examines how IT consumerisation will affect business technology; and Home Office IT director Denise McDonagh tells us why government IT isn’t working. Download the new issue now.
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Case Study: Bromford Group Sets Solid Foundation With Virtualised Fluid Data Storage by Dell Compellent
July 2011 - (Free Research)
Like many organisations, data at Bromford Group falls into two distinct groups. On one side is a Microsoft SQL database that tracks customer relationship management, records of tenants and properties. On the other side is all of the data that runs the business itself: Microsoft Exchange, corporate files, and network drives crammed with documents.
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Gartner: Installing telepresence to the home - are you ready ? by ComputerWeekly.com
February 2011 - (Free Research)
The growth in enterprise telepresence, projected to reach nearly 25,000 units globally by 2013, has been largely fueled by sponsorship from executives and the use of the telepresence by senior business leaders.
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How to tackle internet filtering and reporting by ComputerWeekly.com
November 2010 - (Free Research)
In an environment where access to a secure computing device is governed and controlled by inherently secure protocols, the problem still remains of how access to untrusted environments such as the Web is controlled.
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Case Study: Fluid Data Finds a Home at WhereToLive.com by Dell Compellent
June 2011 - (Free Research)
In the competitive realty market, where time is of the essence, high availability and quick data recovery can be the difference between a cold listing and a closing. WhereToLive.com needed a solution that flexible and easy to use to revitalize the company's storage infrastructure. Read this Case Study to learn how they did it.
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Smarter Commerce for Consumer Electronics White Paper by IBM
January 2012 - (Free Research)
When we talk about the world becoming increasingly interconnected, instrumented and intelligent, the most ubiquitous example is the smartphone. It collects and disseminates data while its users are at home and on the go, serving up just as much socially driven info as static, always-there web content. This white paper outlines smarter commerce.
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Building a Home Lab for VMware vSphere by Global Knowledge
February 2010 - (Free Research)
Read this paper by Global Knowledge instructor, John Hales, to learn how to build a home lab for VMware vSphere for study. This paper is broken down into three major sections; the first and most detailed is about the hardware required, the second is about the Workstation configuration, and the third is about installing vSphere and Virtual Center.
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2012 Trends to Watch: Storage by ComputerWeekly.com
February 2012 - (Free Research)
Ovum analyses data growth, big data, disk shortages, public cloud storage, flash memory, and other storage trends.
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The Business Case for RDP Acceleration by Ericom Software
March 2010 - (Free Research)
Microsoft RDP is the de-facto standard protocol for accessing remote applications and desktops. This white paper identifies some of the RDP performance challenges facing organizations, as well as their potential causes and cures.
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Webcast: HP and AMD: The Price of Productivity by Hewlett-Packard Company
December 2011 - (Free Research)
In this complimentary webcast, explore some of the challenges the consumerization of IT has brought (and will bring) to today's enterprises.
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Improving Employee Productivity with Cisco® Unified Mobility by Global Knowledge
August 2009 - (Free Research)
This white paper will focus on discovering and implementing Cisco's Unified Mobility solutions so that we can give our mobile employees an easier, and yet, more robust way of communicating, no matter the wired or wireless network they are currently connected to.
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Podcast: HP and AMD: The Price of Productivity by Hewlett-Packard Company
December 2011 - (Free Research)
In this complimentary podcast, explore some of the challenges the consumerization of IT has brought (and will bring) to today's enterprises.
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