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How Mobility Is Changing the Enterprise by SAP America, Inc. June 11, 2013 - (Free Research) In this expert analysis provided by Harvard Business Review, explore how mobile 2.0 is changing the way business is done, and how you can leverage mobile access to get the right data to the right people at the right time. Read on to make the most of mobile today.  (WHITE PAPER) READ ABSTRACT |

Essential Guide to Threat Management by SearchSecurity.com March 15, 2011 - (Free Research) Our Expert Essential Guide to Threat Management explores the best ways to defend against modern threats and targeted attacks. Malicious insiders have placed a bull’s eye on your organization’s back, waiting to strike at just the right time.  (EGUIDE) READ ABSTRACT |

The Era of Impatience – Clock Ticking on Paying Lip Service to Customer Experience by Oracle Corporation UK Ltd December 17, 2012 - (Free Research) Providing an exceptional customer experience is more important than ever before, but many organizations current customer service practices fail to meet customer's expectations. Read this paper to learn 6 simple ways to enhance your service and support strategies in order to provide a better overall customer experience.  (WHITE PAPER)

Optimize Virtualization Deployments with Dell EqualLogic Virtualized Storage and VMware vSphere 5 by Dell and VMware October 14, 2011 - (Free Research) VMware offers market leading solutions that help businesses address their virtualization needs. Dell and VMware have a long history of collaboration. Read this white paper to learn more.  (WHITE PAPER) READ ABSTRACT |

Podcast: Why are people really doing virtual desktops today? A chat with Brian Madden & Steve O'Donnell by GreenBytes May 10, 2013 - (Free Research) In this informative podcast, virtualization expert Brian Madden discusses the factors behind the increasing adoption of desktop virtualization, including its history and the fundamental differences that separate implementing virtual desktops from server virtualization.  (PODCAST) READ ABSTRACT |

Analytics: The Art and Science of Better Webcast by SAS Institute Inc. April 09, 2010 - (Free Research) This webcast takes a look at how organizations can consider analytics from two perspectives – the science of analytics and the art of how people apply this science in new and creative ways to make the world better.  (WEBCAST) READ ABSTRACT |

Discover, deliver and set the right customer experience expectations by Genesys February 21, 2013 - (Free Research) This expert resource examines the ways businesses can make sure that their organizations are empowering agents with the right technology to resolve problems by providing the right information to the agent at the right time and proactively discovering and delivering on customer expectation.  (EGUIDE) READ ABSTRACT |

E-Guide: Continuous Data Protection Backup Tutorial on CDP Tools, Part 1 by FalconStor Software May 20, 2011 - (Free Research) In part one of this tutorial on continuous data protection backup, learn about the latest CDP tools, how CDP has grown over the past few years, and the history of CDP tools and how they are evolving.  (EGUIDE) READ ABSTRACT |

Lean IT: The Time for Transformation is Now by CA Technologies. August 01, 2009 - (Free Research) Many institutions are investigating opportunities to create more value for customers by eliminating or reducing non-value-adding activities. Lean processing, long a staple in manufacturing, provides this opportunity for increasing efficiency within financial services.  (ANALYST REPORT) READ ABSTRACT |

Credit Issuers: Stop Application Fraud At The Source With Device Reputation by iovation, Inc. June 09, 2009 - (Free Research) Read this white paper to learn about new and innovative techniques and solutions can be used to combat fraud, and how you can realize a true return on investment by reducing losses from fraud exposure and increasing operational efficiency within your fraud prevention process.  (WHITE PAPER) READ ABSTRACT |

Using Voice over IP (VoIP) in Mobile Networks by Global Knowledge June 20, 2011 - (Free Research) While the technology that supports VoIP has been present since the mid-1990s, the ability to quickly alternate between VoIP and circuit-switched networks has come into prominence in the last few years. Access this white paper for a full history and overview of the current mobile communications landscape.  (WHITE PAPER) READ ABSTRACT |

Cisco Business Intelligence Appliance for SAP by Cisco Systems, Inc. November 22, 2011 - (Free Research) Read this paper to discover powerful, self-service business intelligence (BI) that helps you locate, evaluate, and use your crucial business information while minimizing the operational cost.  (WHITE PAPER) READ ABSTRACT |

NCR 2010 Consumer Research Reveals that Patients Want Self-Service to Better Manage Healthcare Expenses by NCR Corporation September 27, 2010 - (Free Research) Patients seeking greater convenience when paying healthcare bills. New consumer research commissioned by NCR Corporation reveals that patients are increasingly seeking self-service convenience when managing the financial aspects of their healthcare experience. Read this white paper to learn more.  (WHITE PAPER) READ ABSTRACT |

The Case for Virtual Local Area Networks (VLANs) by Global Knowledge December 2008 - (Free Research) In this whitepaper you will learn about the evolution of Ethernet, the reasons VLANs were introduced, and the ways that VLANs can be used.  (WHITE PAPER) READ ABSTRACT |

DocuSign - Electronic Signature Services by DocuSign, Inc. DocuSign is a secure and convenient way to get a legally binding electronic signature. It's fast and easy-to-use. For businesses, DocuSign can dramatically increase efficiency and accelerate growth while reducing administrative costs.  (ASP)

Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation   (SOFTWARE PRODUCT)

Designing Great Visualizations by Tableau Software April 2009 - (Free Research) Visual representations are a fundamental component of human learning and understanding. To study the impact of data visualization, we must first look to the past and see how our ways of shaping and representing data have changed over time. This paper traces the history of visual representation, from cave drawings to the computer revolution.  (WHITE PAPER) READ ABSTRACT |

IBM DB2: The Past, Present and Future: 30 Years of Superior Innovation by IBM October 2012 - (Free Research) On June 7, 1983, IBM released DB2, marking the birth of relational database. This 30th anniversary book begins with a section celebrating the history of DB2 and continues with an in-depth look at business value, performance enhancements and cost-saving measures, and rich hints and tips.  (EBOOK) READ ABSTRACT |

451 Group Impact Report - Attivio Adds to its Search Story and Gets Sentimental by Attivio, Inc. March 2010 - (Free Research) This report delves into the history of Attivio, which was founded in 2007 by a cadre of former FAST executives, and provides an in-depth look at their product, Active Intelligence Engine (AIE), and its new release.   (ANALYST REPORT) READ ABSTRACT |

Top 10 Reasons to Consider Third-Party Monitoring For Internally Owned and Managed Applications & Systems by Oracle Corporation April 2013 - (Free Research) This expert resource presents the top ten reasons to consider third party monitoring as a way to address the dual challenge of managing complex infrastructures while at the same time optimizing application performance and eliminating downtime.  (WHITE PAPER) READ ABSTRACT |

IDC Security Infographic by BlueCoat June 2013 - (Free Research) This infographic from Blue Coat provides a timeline that navigates the rise of web commerce and the rise in securities which protect us. Read on and learn the history starting with when web commerce began to grow and hackers took notice to now when Web Security is able to empower businesses.  (DATA SHEET) READ ABSTRACT |

Elementool Bug Tracking Keeps Software Fixes on Course by Elementool, Inc. January 2008 - (Free Research) Can you list all the issues your software team is working on? Can you sort them by severity, priority, features affected, and other criteria? Can you show the histories of all related actions? This article details how Elementool Bug Tracking can help.  (ARTICLE) READ ABSTRACT |

Case Study: Rochford District Council Secures 25 Years' of History with Acronis by Acronis NEMEA May 2011 - (Free Research) Like many local governmental organisations, Rochford District Council depends heavily on the continual availability of its IT systems. Having a reliable disaster recovery strategy in place is an essential component of the Council’s IT strategy. Read on to learn more.  (CASE STUDY) READ ABSTRACT |

Case History of Data Center Ground Fault Protection Optimization by Schneider Electric January 2011 - (Free Research) Read this case history of data center ground fault protection optimization to learn how to build the ideal ground fault protection system with easy to follow instructions and diagrams. Read on for more information on electrical power distribution and control.  (WHITE PAPER) READ ABSTRACT |

Tip Guide: Case History: How DCM helped one global company improve customer service everywhere by IBM December 2011 - (Free Research) This tip guide continues ebizQ.com's exploration of best practices in architecture and other aspects of case management. Inside, learn how one global institution built a dynamic case management (DCM) architecture to better serve its customers all over the world.  (EGUIDE) READ ABSTRACT |

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