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Tip Guide: Case History: How DCM helped one global company improve customer service everywhere by IBM

December 05, 2011 - (Free Research)
This tip guide continues ebizQ.com's exploration of best practices in architecture and other aspects of case management. Inside, learn how one global institution built a dynamic case management (DCM) architecture to better serve its customers all over the world. 
(EGUIDE) READ ABSTRACT |

451 Group Impact Report - Attivio Adds to its Search Story and Gets Sentimental by Attivio, Inc.

March 24, 2010 - (Free Research)
This report delves into the history of Attivio, which was founded in 2007 by a cadre of former FAST executives, and provides an in-depth look at their product, Active Intelligence Engine (AIE), and its new release.  
(ANALYST REPORT) READ ABSTRACT |

Know What Customers Want Before They Do by Oracle Corporation

August 23, 2013 - (Free Research)
In this white paper, which features John Lucker, Principal of Deloitte Consulting, learn how to create customer loyalty using data and sophisticated analytics, which, in turn, generate highly customized offers that reflect each customer's preferences, purchase history, and purchasing context. 
(WHITE PAPER) READ ABSTRACT |

Elementool Bug Tracking Keeps Software Fixes on Course by Elementool, Inc.

January 2008 - (Free Research)
Can you list all the issues your software team is working on? Can you sort them by severity, priority, features affected, and other criteria? Can you show the histories of all related actions? This article details how Elementool Bug Tracking can help. 
(ARTICLE) READ ABSTRACT |

Case History of Data Center Ground Fault Protection Optimization by Schneider Electric

January 2011 - (Free Research)
Read this case history of data center ground fault protection optimization to learn how to build the ideal ground fault protection system with easy to follow instructions and diagrams. Read on for more information on electrical power distribution and control. 
(WHITE PAPER) READ ABSTRACT |

Jack Madden Discusses the Present Mobile Landscape and How It Came to Be by Dell Software

February 2014 - (Free Research)
Inside, Jack Madden examines the current state of enterprise mobility and provides a brief history of how it came to be, in order to provide readers a better understanding of how decision makers should be approaching their mobility strategy. 
(WHITE PAPER) READ ABSTRACT |

To Pump up Data Volume, Connect Customer Channels by SearchCRM

December 2013 - (Free Research)
In this chapter of our e-book series Improving the Customer Experience Through Technology, CRM professionals explain what it takes to maintain a single view of a customer's history and contact information, how multichannel organizations keep all that data in order -- and how they keep it from falling into the wrong hands. 
(EGUIDE) READ ABSTRACT |

E-Guide: Continuous Data Protection Backup Tutorial on CDP Tools, Part 1 by FalconStor Software

May 2011 - (Free Research)
In part one of this tutorial on continuous data protection backup, learn about the latest CDP tools, how CDP has grown over the past few years, and the history of CDP tools and how they are evolving. 
(EGUIDE) READ ABSTRACT |

ESG Market Report: The EVAS Market - The Evolution of NAC by ForeScout Technologies, Inc.

July 2013 - (Free Research)
For many businesses, network access control is essential for their network security since the days of Ethernet and IP. This guide outlines the history of network access control and how you can implement more effective policies to secure your network. 
(WHITE PAPER) READ ABSTRACT |

The Next Generation of Static Analysis: Boolean Satisfiability and Path Simulation by Coverity

March 2008 - (Free Research)
This white paper will provide a brief overview of the history of static analysis and explain how the use of SAT in static analysis is enabling developers to improve the quality and security of their code. 
(WHITE PAPER) READ ABSTRACT |

Designing Great Visualizations by Tableau Software

April 2009 - (Free Research)
Visual representations are a fundamental component of human learning and understanding. To study the impact of data visualization, we must first look to the past and see how our ways of shaping and representing data have changed over time. This paper traces the history of visual representation, from cave drawings to the computer revolution. 
(WHITE PAPER) READ ABSTRACT |

IPv6 Timeline: The Road to a New Protocol by Hewlett-Packard Company

January 2013 - (Free Research)
This IPv6 timeline lists the major milestones in the history of the protocol, describing how – and why – it became what it is today. 
(EGUIDE) READ ABSTRACT |

Acquire the ideal customer with IBM Customer Analytics by IBM

February 2014 - (Free Research)
View the following webcast to get a firsthand look at the technology you need to handle today's "choosy consumer." See how with the appropriate customer analytics solution, you can strengthen nearly every aspect of your customer relationships, allocate resources more successfully, and achieve a greater overall ROI. 
(WEBCAST) READ ABSTRACT |

Case Study: Rochford District Council Secures 25 Years' of History with Acronis by Acronis NEMEA

May 2011 - (Free Research)
Like many local governmental organisations, Rochford District Council depends heavily on the continual availability of its IT systems. Having a reliable disaster recovery strategy in place is an essential component of the Council’s IT strategy. Read on to learn more. 
(CASE STUDY) READ ABSTRACT |

How to Manage and Store the Deluge of Data by IBM

November 2013 - (Free Research)
This valuable resource explores the quandaries that are tied to data growth, and an efficient, scalable, and optimised storage solution. 
(WHITE PAPER) READ ABSTRACT |

E-Book: How to Evaluate Data Warehouse Appliances by Sybase, an SAP company

October 2009 - (Free Research)
Business Intelligence and analytics remain top priorities for organizations seeking to increase revenues and cut costs, but these systems often require a data warehouse to feed them correct and relevant information. This E-Book provides detailed expert advice on how to evaluate, select and prepare your organization for a data warehouse appliance. 
(EBOOK) READ ABSTRACT |

Presentation Transcript: What is End-to-End Application Performance Management? by Compuware Corporation

August 2009 - (Free Research)
It's a top priority to keep your applications running and end users happy. Discover how application performance management can help you quickly dive into the root causes of problems, before they negatively affect your network and users. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Computer Weekly - 6 March 2012: Windows 8 - tablet meets desktop by ComputerWeekly.com

March 2012 - (Free Research)
This week’s Computer Weekly delves into the new world of Windows 8. We also talk to some top CIOs about how the downturn has shaped their priorities. You'll also find the third and final part of our Buyer's Guide to IPv6 migration, all inside this digital magazine. 
(EZINE)

Computer Weekly 18 October 2011: Download the latest issue of the UK's leading technology publication, where we analyse the latest news in IT and what it means for IT managers by ComputerWeekly.com

October 2011 - (Free Research)
In this week's Computer Weekly, we talk to the CIO of the London 2012 Olympics about progress on the UK's highest-profile IT implementation. We ask customers about Oracle’s long-awaited Fusion Applications; review the latest version of Windows Server; and find out how the Blackberry outage affected corporate customers. Download the new issue now. 
(EZINE) READ ABSTRACT |

How a New-generation MES Can Drive Flexible Manufacturing by Apriso Corporation

June 2008 - (Free Research)
A new generation of MES is needed, not only to address the challenges of flexible production, but also to adapt to a global marketplace where a flexible plant may have to be opened at any time, on any continent. 
(WHITE PAPER) READ ABSTRACT |

Keys to Improving Manufacturing Efficiency by Apriso Corporation

August 2011 - (Free Research)
This white paper shows how to achieve enterprise-wide supply chain visibility, manufacturing synchronization, and control over efficiency through an integrated solution that directly addresses manufacturing competence. 
(WHITE PAPER) READ ABSTRACT |

Improving Help Desk Efficiency: Asset Management and Help Desk Optimization by TechExcel

August 2008 - (Free Research)
This paper explains how asset discovery, and AssetWise Discovery software, plays a vital role in raising help desk efficiency while maintaining customer satisfaction and resolving problems effectively. 
(WHITE PAPER) READ ABSTRACT |

File Shares to SharePoint: 8 Keys to a Succesful Migration by Dell Software

August 2008 - (Free Research)
With high functionality and low administration costs, SharePoint is the perfect host for your company's collaboration data. This white paper discusses what you need to consider when migrating data from file shares to SharePoint. Read it today. 
(WHITE PAPER) READ ABSTRACT |

UC Messaging by CDW Corporation

March 2011 - (Free Research)
Watch this videocast to learn how visual voice mail, speech recognition and voice-to-text can improve information sharing. 
(VIDEOCAST) READ ABSTRACT |

Data Breach Case Study: Heartland Payment Systems by Sourcefire

January 2009 - (Free Research)
Read this case study to learn how Sourcefire's solutions can help top credit and debit card processors, as well as companies completing far fewer online transactions, in protecting sensitive customer data from cybercriminals. 
(CASE STUDY) READ ABSTRACT |

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