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Tip Guide: Case History: How DCM helped one global company improve customer service everywhere by IBM

December 05, 2011 - (Free Research)
This tip guide continues ebizQ.com's exploration of best practices in architecture and other aspects of case management. Inside, learn how one global institution built a dynamic case management (DCM) architecture to better serve its customers all over the world. 
(EGUIDE) READ ABSTRACT |

NCR 2010 Consumer Research Reveals that Patients Want Self-Service to Better Manage Healthcare Expenses by NCR Corporation

September 27, 2010 - (Free Research)
Patients seeking greater convenience when paying healthcare bills. New consumer research commissioned by NCR Corporation reveals that patients are increasingly seeking self-service convenience when managing the financial aspects of their healthcare experience. Read this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Jack Madden Discusses the Present Mobile Landscape and How It Came to Be by Dell Software

February 10, 2014 - (Free Research)
Inside, Jack Madden examines the current state of enterprise mobility and provides a brief history of how it came to be, in order to provide readers a better understanding of how decision makers should be approaching their mobility strategy. 
(WHITE PAPER) READ ABSTRACT |

The DDoS Threat Spectrum by F5 Networks

November 19, 2013 - (Free Research)
This crucial paper takes an in-depth look at the evolution of DDoS attacks, outlining their history, present landscape and potential future so that your organization can understand what may be coming on the horizon and take the necessary precautions to ensure data protection and business continuity. 
(WHITE PAPER) READ ABSTRACT |

Putting Content to Work - ECM UserNet 2011 by IBM

May 20, 2011 - (Free Research)
ECM UserNet 2011 is the premier Enterprise Content Management event for generating better business decisions. Backed by 25 years of user group history, this event promises to be the biggest IBM ECM knowledge exchange yet and one you won't want to miss. 
(EVENT) READ ABSTRACT |

Best practices for adopting a private cloud computing strategy by Intel

August 01, 2011 - (Free Research)
Cloud computing is, perhaps, the largest paradigm shift in organizational computing in recent history, offering an unprecedented level of flexibility and scalability.Take a look at this e-guide from the experts at SearchCloudComputing.com for a comprehensive overview of the private cloud infrastructure. 
(EGUIDE) READ ABSTRACT |

451 Group Impact Report - Attivio Adds to its Search Story and Gets Sentimental by Attivio, Inc.

March 24, 2010 - (Free Research)
This report delves into the history of Attivio, which was founded in 2007 by a cadre of former FAST executives, and provides an in-depth look at their product, Active Intelligence Engine (AIE), and its new release.  
(ANALYST REPORT) READ ABSTRACT |

Agile Tools: The Good, the Bad and the Ugly by TargetProcess, Inc.

August 2008 - (Free Research)
This article explains various approaches for agile project management and provide comparisons between the simplest tools (index cards and whiteboards), spreadsheets, traditional project management software and agile project management software. 
(WHITE PAPER) READ ABSTRACT |

Managing batch jobs in Oracle application environments by UC4 Software, Inc

August 2011 - (Free Research)
In this e-book, readers can learn about the history of batch processing and the various batch technologies that exist today. Learn what batch processes are available in Oracle environments such as E-Business Suite and PeopleSoft, and find out when batch is appropriate for managing business processes, and when a more manual approach might be best. 
(EBOOK)

File Shares to SharePoint: 8 Keys to a Succesful Migration by Dell Software

August 2008 - (Free Research)
With high functionality and low administration costs, SharePoint is the perfect host for your company's collaboration data. This white paper discusses what you need to consider when migrating data from file shares to SharePoint. Read it today. 
(WHITE PAPER) READ ABSTRACT |

The Impact of Business Analytics on Performance and Profitability by SAS

July 2010 - (Free Research)
Let it be stated plainly: Business analytics are the key to achieving these challenging objectives. Our world generated more data in 2009 than in the previous recorded history of mankind. A good deal of this data can be converted into useful information and competitive advantage – by applying the right analytics. 
(WHITE PAPER) READ ABSTRACT |

Analytics: The Art and Science of Better Webcast by SAS

April 2010 - (Free Research)
This webcast takes a look at how organizations can consider analytics from two perspectives – the science of analytics and the art of how people apply this science in new and creative ways to make the world better. 
(WEBCAST) READ ABSTRACT |

Get a Better Handle on Unspent Funds by SAP America, Inc.

June 2012 - (Free Research)
This paper details SAP's range of public sector solutions, designed specifically to assist government agencies in proactively monitoring their current and future spending. Learn how to get a better handle on unspent funds such as unliquidated obligations (ULOs) by drilling into layers of data to create accurate reports and projections in real time. 
(WHITE PAPER) READ ABSTRACT |

Improve the Patient Journey With Omni-Patient by Information Builders

April 2013 - (Free Research)
This informative paper examines the challenges healthcare organizations are currently facing when it comes to providing high-quality patient care. Discover the major barriers hindering their success in this area and discover a tool to help overcome these challenges. 
(WHITE PAPER) READ ABSTRACT |

EMC information infrastructure helps university deploy its largest IT initiative while reducing the IT management burden by VMware, Inc.

November 2010 - (Free Research)
University or Arizona (UA) required better enterprise planning and new business intelligence (BI) tools to make better information available to the administration for data-driven decisions and offer new agility in meeting student needs. Read this case study to learn how EMC information infrastructure helped deploy its largest IT initiative. 
(CASE STUDY) READ ABSTRACT |

From Cold to Hot: Lead Nurturing Programs That Generate Sales by Vtrenz, Inc

August 2008 - (Free Research)
This white paper explains the importance of lead nurturing–in the lead management process. It discusses best practices for nurturing leads in today's competitive business environment, and offers advice for implementing a lead-nurturing program. 
(WHITE PAPER) READ ABSTRACT |

How to Justify and Improve Your Data Protection Plan by EMC Corporation

June 2012 - (Free Research)
This expert E-Guide explores how to leverage different combinations of technologies to better align data protection with application requirements. Read now to learn more. 
(EGUIDE) READ ABSTRACT |

Staying a step ahead of the hackers: the importance of identifying critical Web application vulnerabilities by IBM

September 2008 - (Free Research)
Security managers may work for midsize or large organizations; they may operate from anywhere on the globe. But inevitably, they share a common goal: to better manage the risks associated with their business infrastructure. Increasingly, Web application security plays a significant role in achieving that goal. Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

A Better RAID Strategy for High Capacity Drives in Mainframe Storage by Oracle Corporation

December 2010 - (Free Research)
This paper demonstrates that RAID 6 is less capable to prevent data loss with today's large capacity SATA and SAS HDDs. It will also share Oracle's designs to mitigate this risk. The integrity of customers' data is in jeopardy if these large capacity SATA/SAS HDDs are simply packaged into a RAID 6 group without additional mitigation. 
(WHITE PAPER) READ ABSTRACT |

Sales Prospector Demo by Oracle Corporation

October 2008 - (Free Research)
View this three-minute demo to learn how Oracle's Social CRM application, Sales Prospector, helps increase a salesperson's effectiveness by providing relevant information about existing and potential customers. 
(DEMO) READ ABSTRACT |

Web Lead Evaluation and Scoring Study by KnowledgeStorm, Inc (E-mail this company)

April 2006 - (Free Research)
KnowledgeStorm and The Artemis Group conducted an in-depth analysis of 15,452 Web leads generated by KnowledgeStorm. The objective of this study was to identify characteristics of Web leads that maximize sales opportunities and to debunk myths around what makes a good sales lead. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly 15 November 2011: Read this week's issue of the UK's leading technology publication, with all the latest news, analysis and opinion for IT managers by ComputerWeekly.com

November 2011 - (Free Research)
In this week's Computer Weekly, we hear from Visa Europe CIO Steve Chambers on the technology behind the credit card transactions that retailers rely on. We examine the challenges facing the government's G-Cloud project; and we ask how Microsoft will cope when customers no longer want to purchase software licences. Download the new issue now. 
(EZINE)

Make the Move from UNIX to Linux: Now is the Time by HP Novell

January 2011 - (Free Research)
Today’s IT professionals are making strategic investments in Linux, preferring its open architecture and low cost to the proprietary and expensive UNIX platform. Migrating to Linux offers several opportunities for optimizing your data center and controlling costs. Read this white paper to learn more about the many benefits of migrating to Linux. 
(WHITE PAPER) READ ABSTRACT |

An Illinois municipality achieves business continuity, cost savings, and outstanding citizen services with Avaya IP Office by Avaya

September 2011 - (Free Research)
This resource chronicles the achieved business continuity, cost savings, and outstanding citizen services of one Illinois municipality. Discover how this organization was about to cut costs of over $84,000 and achieve ROI in less than 24 months. 
(WHITE PAPER) READ ABSTRACT |

Augmenting the Value of ERP to Achieve the Perfect Plant by Apriso Corporation

September 2008 - (Free Research)
This paper reviews multiple compelling issues of establishing and maintaining connectivity to manufacturing operations to achieve the Perfect Plant through an existing ERP system. 
(WHITE PAPER) READ ABSTRACT |

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