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IBM DB2: The Past, Present and Future: 30 Years of Superior Innovation by IBM October 31, 2012 - (Free Research) On June 7, 1983, IBM released DB2, marking the birth of relational database. This 30th anniversary book begins with a section celebrating the history of DB2 and continues with an in-depth look at business value, performance enhancements and cost-saving measures, and rich hints and tips.  (EBOOK) READ ABSTRACT |

451 Group Impact Report - Attivio Adds to its Search Story and Gets Sentimental by Attivio, Inc. March 24, 2010 - (Free Research) This report delves into the history of Attivio, which was founded in 2007 by a cadre of former FAST executives, and provides an in-depth look at their product, Active Intelligence Engine (AIE), and its new release.   (ANALYST REPORT) READ ABSTRACT |

IDC Security Infographic by BlueCoat June 03, 2013 - (Free Research) This infographic from Blue Coat provides a timeline that navigates the rise of web commerce and the rise in securities which protect us. Read on and learn the history starting with when web commerce began to grow and hackers took notice to now when Web Security is able to empower businesses.  (DATA SHEET) READ ABSTRACT |

Elementool Bug Tracking Keeps Software Fixes on Course by Elementool, Inc. January 2008 - (Free Research) Can you list all the issues your software team is working on? Can you sort them by severity, priority, features affected, and other criteria? Can you show the histories of all related actions? This article details how Elementool Bug Tracking can help.  (ARTICLE) READ ABSTRACT |

Case History of Data Center Ground Fault Protection Optimization by Schneider Electric January 2011 - (Free Research) Read this case history of data center ground fault protection optimization to learn how to build the ideal ground fault protection system with easy to follow instructions and diagrams. Read on for more information on electrical power distribution and control.  (WHITE PAPER) READ ABSTRACT |

Case Study: Rochford District Council Secures 25 Years' of History with Acronis by Acronis NEMEA May 2011 - (Free Research) Like many local governmental organisations, Rochford District Council depends heavily on the continual availability of its IT systems. Having a reliable disaster recovery strategy in place is an essential component of the Council’s IT strategy. Read on to learn more.  (CASE STUDY) READ ABSTRACT |

Tip Guide: Case History: How DCM helped one global company improve customer service everywhere by IBM December 2011 - (Free Research) This tip guide continues ebizQ.com's exploration of best practices in architecture and other aspects of case management. Inside, learn how one global institution built a dynamic case management (DCM) architecture to better serve its customers all over the world.  (EGUIDE) READ ABSTRACT |

Oracle Cloud Customer Service and Support: Great Experiences by Oracle Corporation UK Ltd December 2012 - (Free Research) View this brief video for great customer service strategies that allow your customers to connect with service resources whenever and wherever they need. Also, discover how to get deeper insight into your clients' history and interactions with your business and services.  (VIDEOCAST)

Optimize Virtualization Deployments with Dell EqualLogic Virtualized Storage and VMware vSphere 5 by Dell and VMware October 2011 - (Free Research) VMware offers market leading solutions that help businesses address their virtualization needs. Dell and VMware have a long history of collaboration. Read this white paper to learn more.  (WHITE PAPER) READ ABSTRACT |

The Impact of Business Analytics on Performance and Profitability by SAS Institute Inc. July 2010 - (Free Research) Let it be stated plainly: Business analytics are the key to achieving these challenging objectives. Our world generated more data in 2009 than in the previous recorded history of mankind. A good deal of this data can be converted into useful information and competitive advantage – by applying the right analytics.  (WHITE PAPER) READ ABSTRACT |

IBM InfoSphere MDM Solutions for Telecommunications by IBM November 2011 - (Free Research) This video depicts vital capabilities that master data management (MDM) can enable, enhance or simplify, such as: Improving up-sell and cross-sell opportunities including targeted bundles, compiling past product histories, generating household views and assessing lifetime customer value.  (VIDEO) READ ABSTRACT |

Putting Content to Work - ECM UserNet 2011 by IBM May 2011 - (Free Research) ECM UserNet 2011 is the premier Enterprise Content Management event for generating better business decisions. Backed by 25 years of user group history, this event promises to be the biggest IBM ECM knowledge exchange yet and one you won't want to miss.  (EVENT) READ ABSTRACT |

DevOps: What is it and does your organization need it? by OpenMake Software April 2013 - (Free Research) In this expert white paper, take some time to master the fundamentals of DevOps: what it is, how it works, and why you and your IT group should take notice. Read on for more information and detailed analysis on DevOps and public cloud services, the history and future of DevOps, and more.  (WHITE PAPER) READ ABSTRACT |

PCI Council issues mobile application rules for software developers by Hewlett-Packard Company April 2013 - (Free Research) The Payment Card Industry (PCI) Security Standards Council has demanded the development of mobile applications that include comprehensive security controls. This expert resource will help you understand what the new guidelines call for in terms of security controls, the history behind these standards, and further developments.  (EGUIDE) READ ABSTRACT |

H.264 High Profile: The Next Big Thing in Visual Communications by Polycom, Inc. August 2010 - (Free Research) With the first and only H.264 High Profile implementation for real-time video, customers can immediately begin saving on bandwidth costs—up to 50%! Read a technical overview of the H.264 High Profile standard, including the history of H.264 and the recent advancements to and benefits of the technology.  (WHITE PAPER) READ ABSTRACT |

Managing batch jobs in Oracle application environments by UC4 Software, Inc August 2011 - (Free Research) In this e-book, readers can learn about the history of batch processing and the various batch technologies that exist today. Learn what batch processes are available in Oracle environments such as E-Business Suite and PeopleSoft, and find out when batch is appropriate for managing business processes, and when a more manual approach might be best.  (EBOOK)

The Next Generation of Static Analysis: Boolean Satisfiability and Path Simulation by Coverity March 2008 - (Free Research) This white paper will provide a brief overview of the history of static analysis and explain how the use of SAT in static analysis is enabling developers to improve the quality and security of their code.  (WHITE PAPER) READ ABSTRACT |

Botnets at the Gate: Stopping Botnets and Distributed Denial of Service Attacks by Imperva March 2011 - (Free Research) This paper attempts to lift the veil on botnets and the cyber-criminals behind them. It analyzes the history, growth, and economics behind botnets. It then investigates one of the most common attacks executed by botnets: the Distributed Denial of Service (DDoS) attack.  (WHITE PAPER) READ ABSTRACT |

Designing Great Visualizations by Tableau Software April 2009 - (Free Research) Visual representations are a fundamental component of human learning and understanding. To study the impact of data visualization, we must first look to the past and see how our ways of shaping and representing data have changed over time. This paper traces the history of visual representation, from cave drawings to the computer revolution.  (WHITE PAPER) READ ABSTRACT |

Tube Lines Takes Stock of Its Assets with IBM Maximo Asset Management by IBM December 2010 - (Free Research) Integrating asset maintenance activity and equipment history in IBM Maximo with financial and planning systems is helping Tube Lines meet its financial targets, plan for long-range capital investments and improve the rail infrastructure. Read this case study now to learn more.  (CASE STUDY) READ ABSTRACT |

IPv6 Timeline: The Road to a New Protocol by Hewlett-Packard Company January 2013 - (Free Research) This IPv6 timeline lists the major milestones in the history of the protocol, describing how – and why – it became what it is today.  (EGUIDE) READ ABSTRACT |

Personal Telepresence: The Next Generation of Video Communication by Vidyo, Inc. November 2009 - (Free Research) This whitepaper presents a brief history of the evolution of video conferencing and introduces a new solution for video conferencing that provides high quality visual communication with low latency, point and click simplicity on portable personal devices, and low cost access that requires only a general purpose IP network. Read on to learn more.  (WHITE PAPER) READ ABSTRACT |

Best practices for adopting a private cloud computing strategy by Intel August 2011 - (Free Research) Cloud computing is, perhaps, the largest paradigm shift in organizational computing in recent history, offering an unprecedented level of flexibility and scalability.Take a look at this e-guide from the experts at SearchCloudComputing.com for a comprehensive overview of the private cloud infrastructure.  (EGUIDE) READ ABSTRACT |

The Era of Impatience – Clock Ticking on Paying Lip Service to Customer Experience by Oracle Corporation UK Ltd December 2012 - (Free Research) Providing an exceptional customer experience is more important than ever before, but many organizations current customer service practices fail to meet customer's expectations. Read this paper to learn 6 simple ways to enhance your service and support strategies in order to provide a better overall customer experience.  (WHITE PAPER)

Navigating the Next Five Years of Customer Service by Oracle Corporation UK Ltd June 2012 - (Free Research) Watch this webcast to learn why customer experience management is critical to a company's success, and customer service is the cornerstone of that strategy.  (WEBCAST)

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