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Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment by NTR Global October 29, 2009 - (Free Research) Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform.  (WHITE PAPER) READ ABSTRACT |

Midmark Aims for Excellence with Efficient Products and Support by LogMeIn, Inc. September 16, 2009 - (Free Research) Find out how healthcare equipment and diagnostic product vendor, Midmark, uses LogMeIn Rescue to give helpdesk support to internal and external users, and customers worldwide on their PC's, Macs and smartphones.  (CASE STUDY) READ ABSTRACT |

AC Drives and Industrial AC Motors by AutomationDirect AC Variable Frequency Drives (VFD): AutomationDirect carries AC variable speed drives for all your speed control applications.  (HARDWARE PRODUCT)

Transforming Customer Service into a Strategic Asset by Microsoft February 06, 2008 - (Free Research) View this webcast to discover how Microsoft Dynamics CRM can help you transform customer service into a strategic business asset.  (WEBCAST) READ ABSTRACT |

Programmable Logic Controller Product Lines (PLCs) by AutomationDirect Starting with the DL05 at 8 inputs/ 6 outputs, all the way up to the fully expanded 100 I/O DL06 PLC, these PLCs are a standard that can grow with the changing needs of your machine or process control applications.  (HARDWARE PRODUCT)

Speeding ETL Processing in Data Warehouses by Syncsort October 12, 2009 - (Free Research) For processing data for BI analytics and other applications, the usual go-to software products include various extract, transform, load (ETL) and data warehousing solutions. However, these products do not always provide the speed required to deliver data on time. An additional product can speed the processing of high volumes of data.  (WHITE PAPER) READ ABSTRACT |

High-speed, Power-efficient Deduplication: Saving Costs Without Sacrificing Performance by FalconStor Software September 10, 2009 - (Free Research) Industry innovators Nexsan and FalconStor have formed a strategic venture to deliver the cost saving benefits of these technologies in an integrated system designed to optimize almost any backup environment and deliver immediate ROI.  (WEBCAST) READ ABSTRACT |

Case Study: Shift to Blades Speeds Up and Simplifies IT by Dell India February 19, 2009 - (Free Research) Read this paper to learn how Precision Automation and Robotics India Ltd reduced server footprint by 50 percent and energy costs by 30 percent by implementing an infrastructure based Dell™ PowerEdge™ blades running virtualization and Dell/EMC SAN array.  (CASE STUDY) READ ABSTRACT |

Virtualize at the Speed of Your Business - The Dell Guide to Virtualization by Dell, Inc. and Intel December 01, 2008 - (Free Research) Virtualization is changing everything, from how you manage resources to the way you support your business, it addresses many of today's IT challenges - cost, responsiveness, availability, disaster recovery - and is a key element for achieving a more automated, agile infrustructure. Dell helps you virtualize at the speed of <i>your</i> business...  (BROCHURE) READ ABSTRACT |

Case Study: Welch’s® Improves its Warehouse and Inventory Management Operations by TAKE Supply Chain October 15, 2009 - (Free Research) Welch's selected the TAKE Supply Chain Gemini™ for OPM mobile software solution and Compliance Label Manager (CLM), a barcode and radio-frequency identification (RFID) label management solution to improve the speed, visibility, accuracy and control of extended manufacturing and distribution supply chains. Read on to learn more.  (CASE STUDY) READ ABSTRACT |

WAN Optimization for Mobile Employees by Cisco Systems, Inc. July 01, 2009 - (Free Research) 3G wireless solutions tend to be relatively low-cost and high-speed and are often available in areas where acquiring wired service may be difficult or impossible. This document demonstrates how to address some of 3G's limitations through the use of Cisco® Wide Area Application Services (WAAS).  (DATA SHEET) READ ABSTRACT |

High Performance Computing for Dummies, Sun and AMD Special Edition by Sun Microsystems, Inc. December 17, 2009 - (Free Research) This book is intended for anyone who has heard about the many benefits of using HPC (such as streamlining processes or saving money). This book explains what HPC is and shows how it can help you or others within your company.  (EBOOK) READ ABSTRACT |

Welcome to Your Internet Future - Mobile Broadband Brought to You by WiMAX by Intel Corporation December 2007 - (Free Research) WiMAX is a new way of subscribing to mobile Internet access through a wireless connection, direct to your service provider, it gives you reliable, convenient broadband access on the go, for real-time information and entertainment.  (WHITE PAPER)

First the Tick, Now the Tock: Next Generation Intel Microarchitecture - Nehalem by Intel Corporation April 2009 - (Free Research) Read this paper and get a look at how the next generation microarchitecture's dynamically scalable and design-scalable features directly contribute to power efficiency and performance.  (WHITE PAPER)

Keeping Cool In The Data Center: A High-Efficiency Modular Solution by Alcatel-Lucent December 2009 - (Free Research) This paper examines a new approach to data center cooling known as "phase change" or "two-phase" low-pressure pumped refrigerant cooling. It details the advantages of this approach over traditional computer room air conditioning (CRAC) methods, and it identifies the specific benefits.  (WHITE PAPER) READ ABSTRACT |

Building a Smarter Planet with a Dynamic Infrastructure: Delivering Superior Business and IT Services with Agility and Speed by IBM February 2009 - (Free Research) In a smarter planet, the most successful organizations will be those that successfully deploy their assets to address today's service, cost and risk issues as well as seize tomorrow's opportunities for growth, leadership and differentiation. Read this IBM white paper for more information.  (WHITE PAPER)

Podcast: Server Virtualization 101: Part 3 The Many Applications of Virtualization by Dell and VMware December 2009 - (Free Research) This podcast explores several virtualization applications, and details 10 common use cases for virtualization and it can help your company improve their IT infrastructure. Discover how to enhance your disaster recovery and high availability plans without draining the IT budget.  (PODCAST) READ ABSTRACT |

Server Virtualization 101: Part 3 The Many Applications of Virtualization by Dell and VMware December 2009 - (Free Research) This videocast explores several virtualization applications, and details 10 common use cases for virtualization and it can help your company improve their IT infrastructure. Discover how to enhance your disaster recovery and high availability plans without draining the IT budget.  (VIDEO) READ ABSTRACT |

Reaching New Heights: High-performing, clustered Workstation environment cuts energy consumption by 50 per cent by Dell, Inc. and Intel September 2008 - (Free Research) Alenia Aeronautica, an Italian aviation company, wanted to increase processing speeds so that its engineers could run complex electromagnetic equations quickly and cost-effectively. Read this case study to see what solutions Dell had to offer.  (CASE STUDY) READ ABSTRACT |

Maximizing Enterprise Backup and Dedupe Performance for Greater ROI by FalconStor Software November 2009 - (Free Research) Disk-based backup systems fundamentally change the way we do backup and recovery. But the key is to treat disk as disk and not as tape. Solutions need to recognize the intelligent features of disk and take advantage of those features. This webcast explores how to leverage the advantages of disk for best possible backup performance and maximum ROI.  (WEBCAST) READ ABSTRACT |

Microsoft CRM Online Customer Montage by Microsoft December 2009 - (Free Research) In this three-minute video, two Microsoft Dynamics CRM Online customers discuss how this new software service is not only helping them be more effective in their sales and marketing groups, but is also being adapted and customized to offer solutions well beyond what CRM is typically used for.  (VIDEO) READ ABSTRACT |

Proactive PC Support Improves Service and Lowers Total Cost of Ownership by Intel Corporation January 2009 - (Free Research) Read this brief paper to learn about a new IT support delivery tool that reduces response time, boosts employee satisfaction and decreases operating costs. Reduce total cost of ownership using Intel's self-service PC Health Check utility.  (WHITE PAPER)

Implementing Intel vPro Technology to Drive Down Client Management Costs by Intel Corporation December 2008 - (Free Research) Intel IT offers guidelines for achieving quick returns and long term value with Intel vPro technology based on our experience in the first year of a multi-year deployment program.  (WHITE PAPER)

HSBC Calculates Improved IT Support Productivity and Patch Management by Intel Corporation April 2009 - (Free Research) In this ROI investigation , HSBC Mexico can look forward to driving improved operating efficiencies across their IT support model, with a projected positive ROI of 605% and a break-even point achieved in 2 months, while serving as a foundation to drive worldwide adoption and savings through the use of Intel vPro technology.  (WHITE PAPER)

CRM without Compromise: A Strategy for Profitable Growth by SAP AG April 2007 - (Free Research) This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth.  (WHITE PAPER) READ ABSTRACT |

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