CRM without Compromise: A Strategy for Profitable Growth by SAP America Inc. This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, more... >> Discover more offerings from SAP America Inc.

Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment by NTR Global October 29, 2009 - (Free Research) Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform.  (WHITE PAPER) READ ABSTRACT |

Midmark Aims for Excellence with Efficient Products and Support by LogMeIn, Inc. September 16, 2009 - (Free Research) Find out how healthcare equipment and diagnostic product vendor, Midmark, uses LogMeIn Rescue to give helpdesk support to internal and external users, and customers worldwide on their PC's, Macs and smartphones.  (CASE STUDY) READ ABSTRACT |

AC Drives and Industrial AC Motors by AutomationDirect AC Variable Frequency Drives (VFD): AutomationDirect carries AC variable speed drives for all your speed control applications.  (HARDWARE PRODUCT)

Transforming Customer Service into a Strategic Asset by Microsoft February 06, 2008 - (Free Research) View this webcast to discover how Microsoft Dynamics CRM can help you transform customer service into a strategic business asset.  (WEBCAST) READ ABSTRACT |

Speeding ETL Processing in Data Warehouses by Syncsort October 12, 2009 - (Free Research) For processing data for BI analytics and other applications, the usual go-to software products include various extract, transform, load (ETL) and data warehousing solutions. However, these products do not always provide the speed required to deliver data on time. An additional product can speed the processing of high volumes of data.  (WHITE PAPER) READ ABSTRACT |

Programmable Logic Controller Product Lines (PLCs) by AutomationDirect Starting with the DL05 at 8 inputs/ 6 outputs, all the way up to the fully expanded 100 I/O DL06 PLC, these PLCs are a standard that can grow with the changing needs of your machine or process control applications.  (HARDWARE PRODUCT)

Quebec City Convention Centre Upgrades to a High Speed, Reliable and Secure Wireless Network by Hewlett-Packard Company February 12, 2009 - (Free Research) The Quebec City Convention Centre needed to establish a reliable, high-speed and secure wireless network available throughout meeting rooms and public spaces in multiple formats in order to meet the varied needs of Quebec City Convention Centre clients. Read this case study to see how they accomplished this.  (CASE STUDY) READ ABSTRACT |

Do You Have the Best Analytics Engine for the Money? by Sybase, Inc. August 13, 2009 - (Free Research) This paper compares the total cost of ownership (TCO) of both systems, and compares all the features of both systems to find out which one comes out on top. Read this paper to learn how Sybase IQ is considered to be a smarter way to deliver high-performance enterprise analytics without blowing your budget.  (PRESENTATION) READ ABSTRACT |

Case Study: Shift to Blades Speeds Up and Simplifies IT by Dell India February 19, 2009 - (Free Research) Read this paper to learn how Precision Automation and Robotics India Ltd reduced server footprint by 50 percent and energy costs by 30 percent by implementing an infrastructure based Dell™ PowerEdge™ blades running virtualization and Dell/EMC SAN array.  (CASE STUDY) READ ABSTRACT |

Presentation Transcript: High-Speed, Power-Efficient Deduplication: Saving Costs Without Sacrificing Performance by FalconStor Software September 01, 2009 - (Free Research) Nexsan and FalconStor have formed a strategic venture to deliver an integrated system designed to optimize almost any backup environment and deliver immediate ROI. Read this presentation transcript to find out how you can minimize reliance on tape, reduce storage consumption and improve operational efficiency.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

High-speed, Power-efficient Deduplication: Saving Costs Without Sacrificing Performance by FalconStor Software September 10, 2009 - (Free Research) Industry innovators Nexsan and FalconStor have formed a strategic venture to deliver the cost saving benefits of these technologies in an integrated system designed to optimize almost any backup environment and deliver immediate ROI.  (WEBCAST) READ ABSTRACT |

Case Study: Welch’s® Improves its Warehouse and Inventory Management Operations by TAKE Supply Chain October 15, 2009 - (Free Research) Welch's selected the TAKE Supply Chain Gemini™ for OPM mobile software solution and Compliance Label Manager (CLM), a barcode and radio-frequency identification (RFID) label management solution to improve the speed, visibility, accuracy and control of extended manufacturing and distribution supply chains. Read on to learn more.  (CASE STUDY) READ ABSTRACT |

VIPRE® Enterprise, version 3.1.3121 - AntiMalware Solution by Sunbelt Software July 31, 2009 - (Free Research) VIPRE® Enterprise has been built from the ground up for robust enterprise malware remediation. With its single-engine malware scanning technology, you get powerful high-performance software that doesn't slow down users' PCs and is low on system resources.  (TRIAL SOFTWARE) READ ABSTRACT |

Maximizing Enterprise Backup and Dedupe Performance for Greater ROI by FalconStor Software November 03, 2009 - (Free Research) Disk-based backup systems fundamentally change the way we do backup and recovery. But the key is to treat disk as disk and not as tape. Solutions need to recognize the intelligent features of disk and take advantage of those features. This webcast explores how to leverage the advantages of disk for best possible backup performance and maximum ROI.  (WEBCAST) READ ABSTRACT |

Virtualize at the Speed of Your Business - The Dell Guide to Virtualization by Dell, Inc. and Intel December 01, 2008 - (Free Research) Virtualization is changing everything, from how you manage resources to the way you support your business, it addresses many of today's IT challenges - cost, responsiveness, availability, disaster recovery - and is a key element for achieving a more automated, agile infrustructure. Dell helps you virtualize at the speed of <i>your</i> business...  (BROCHURE) READ ABSTRACT |

Dynamic Infrastructure - Helping Build a Smarter Planet: Delivering Superior Business and IT Services with Agility and Speed by IBM February 13, 2009 - (Free Research) IBM has developed a strategy for a dynamic infrastructure that will help organizations address higher service expectations, rising cost pressures and new risks and threats.  (WHITE PAPER)

The Importance of Operational Simplicity in Selecting D2D Data Protection Solutions by Data Domain May 01, 2007 - (Free Research) Understanding and measuring an offering’s operational simplicity is crucial criteria for selecting a D2D solution. As we at Taneja Group will explore in this brief, we believe that Data Domain has delivered an offering that personifies this notion of operational simplicity.  (ANALYST REPORT) READ ABSTRACT |

Secure and Cost-Effective Data Transport by Thales May 01, 2009 - (Free Research) This white paper addresses the concerns of chief information officers and network architects worried about how to best utilize new data transport infrastructures from an economic, operational, and security perspective. The purpose of this paper is to assist decision makers selecting new data transport methods and infrastructures.  (WHITE PAPER) READ ABSTRACT |

Top 10 Most Overlooked Causes of Trouble in a Cisco Network by Global Knowledge November 05, 2009 - (Free Research) This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: The Other Green - Storage Efficiency and Optimization by Symantec Corporation September 25, 2009 - (Free Research) This session will look at various techniques and strategies to optimize either on-line active or primary as well as near-line or secondary storage environment during tough economic times, as well as to position for future growth, after all, there is no such thing as a data recession!  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Microsoft Dynamics Webcast: Beyond the Boundaries of Traditional CRM by Microsoft September 09, 2009 - (Free Research) Watch this webcast to learn the concrete ways Microsoft Dynamics CRM can help you attain a 360-degree view of your customers.  (WEBCAST) READ ABSTRACT |

Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution by Microsoft July 25, 2008 - (Free Research) After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.  (CASE STUDY) READ ABSTRACT |

Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global October 29, 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.  (PRESENTATION) READ ABSTRACT |

Differentiating With Technical Support, a JBoss Customer Support Study by JBoss, a Division of Red Hat August 01, 2008 - (Free Research) Strategic organizations are increasingly looking for ways to lower the total cost of ownership (TCO) of their technology assets while improving the return on their investment. In this white paper, you will discover how expert customer support services can have a dramatic impact on both as you explore the success of JBoss middleware technology.  (WHITE PAPER) READ ABSTRACT |

Business Rules with JBoss: Value Overview and High-level Technology Summary by JBoss, a Division of Red Hat July 17, 2009 - (Free Research) In this webinar you will learn about the features, capabilities, and value offered by JBoss Enterprise Middleware in the management of business rules. We'll introduce business rules management concepts and value, explore use cases, and dive deeper into the JBoss Enterprise business rules management technology.  (WEBCAST) READ ABSTRACT |

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