Cisco ASA 5500 Series by Cisco Systems, Inc.. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc..

Service excellence and Managed Print Services by ComputerWeekly.com September 27, 2012 - (Free Research) First class service and support is essential in a managed print service, say analysts Louella Fernandes and Clive Longbottom.  (ANALYST REPORT) READ ABSTRACT |

Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc. January 24, 2012 - (Free Research) Explore the challenges of a remote and mobile workforce and find out information to choosing new helpdesk support tools to meet the needs of all your employees.  (WHITE PAPER) READ ABSTRACT |

Award-Winning Microsoft Training Including Windows Vista, MCSE Certifications, and Exchange by Global Knowledge Network, Inc. April 2006 - (Free Research) Our MCSE Boot Camp is an intensive program that will help you get up to speed on Windows 2003 and prepare you for three new certifications - MCSE, MCSA, and Microsoft Certified Professional (MCP) status in each of the exam topics. The course features a combination of the theory and practical aspects of the Windows 2003 technologies.  (E-LEARNING TUTORIAL) READ ABSTRACT |

IT Courseware by SkillSoft Corporation SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.  (ASP & SOFTWARE PRODUCT)

Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc. September 2009 - (Free Research) This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.  (WHITE PAPER) READ ABSTRACT |

Optim™ Data Privacy Solution by IBM The Optim™ Data Privacy Solution de-identifies application data so that it can be safely used in testing or training environments. By substituting fictionalized yet realistic data for confidential information, Optim enables sites to test effectively while supporting privacy compliance initiatives.  (SOFTWARE PRODUCT)

Building a Cisco Certification Lab by Global Knowledge October 2012 - (Free Research) Access this informative resource to discover how to build a certification lab environment to deliver hands-on experience to the workers you're training.  (WHITE PAPER) READ ABSTRACT |

Business Skill Courseware by SkillSoft Corporation SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.  (ASP & SOFTWARE PRODUCT)

Legacy Remote Control Tools: Not Built for Today’s Helpdesk by LogMeIn, Inc. January 2011 - (Free Research) This paper explores the challenges and hidden costs of supporting a remote workforce with legacy tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to reduce costs.  (WHITE PAPER) READ ABSTRACT |

ReferenceWare by SkillSoft Corporation ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment!  (SOFTWARE PRODUCT)

Increased Productivity, Decreased Cost, Happier Employees: First American Meets Its Goals with TechExcel HelpDesk by TechExcel August 2008 - (Free Research) TechExcel's HelpDesk application is unique in the industry, offering a combination of intuitive interfaces, sustainable performance, and total customizability for a reasonable price.  (WHITE PAPER) READ ABSTRACT |

Red Hat Enterprise Virtualization (RH318): The Skills You Need to Deploy and Manage Virtual Environments by Red Hat. May 2011 - (Free Research) Access this white paper to discover how Red Hat Enterprise Virtualization extends the Linux platform to provide cutting edge features and performance for enterprise virtualization. Also learn about the different training methods Red Hat offers for server virtualization.  (WHITE PAPER) READ ABSTRACT |

ROC Maestro for Open Systems by ROC Software ROC Maestro for Open Systems, a key component of the ROC Enterprise Suite™, provides a very easy method for scheduling and managing workloads, processes, dependencies and events across complex, heterogeneous IT environments.  (SOFTWARE PRODUCT)

Taking the RISK out of RISC Migrations by Red Hat/Cisco/Intel June 2011 - (Free Research) You know it’s time to migrate but how do you make the move to open source? Access this exclusive resource to discover how to successfully migrate from Unix to open source on Cisco UCS platforms, allowing for a mitigation of risk while maximizing ROI.  (WEBCAST) READ ABSTRACT |

CCNA Wireless Certification by Global Knowledge December 2008 - (Free Research) This paper will describe the growing need for CCNA Wireless certification, what the CCNA Wireless certification is, its benefits, and what pre-requisites, exams, and training are required to get certified.  (WHITE PAPER) READ ABSTRACT |

Train with the Worldwide Leader in Authorized Cisco Training by Global Knowledge Network, Inc. February 2006 - (Free Research) Customers rely on us to deliver quality learning products and services featuring superior instruction and training. Cisco trusts Global Knowledge, the world's largest Cisco Learning Solutions Partner, to deliver expert instruction to a worldwide network of learners and to be the primary training provider for their Associate Sales Engineers.  (E-LEARNING TUTORIAL) READ ABSTRACT |

Case Study: IRLY Distributors by Intermec February 2013 - (Free Research) Distributing company, IRL, was looking to implement a full Warehouse Management System (WMS) that would not only fully track all warehouse materials, but provide the technology needed to increase efficiency by 10 percent. Read this case study to learn about the WMS technologies helped them increase productivity and cut training time.  (WHITE PAPER) READ ABSTRACT |

Midmark Aims for Excellence with Efficient Products and Support by LogMeIn, Inc. September 2009 - (Free Research) Find out how healthcare equipment and diagnostic product vendor, Midmark, uses LogMeIn Rescue to give helpdesk support to internal and external users, and customers worldwide on their PC's, Macs and smartphones.  (CASE STUDY) READ ABSTRACT |

Media Lifecycle Management Best Practices by Spectra Logic Corporation April 2008 - (Free Research) This White Paper describes the best practices for managing tape media throughout its lifecycle to minimize data loss. Best practices include the implementation of proper processes, user training and tape handling.  (WHITE PAPER) READ ABSTRACT |

Meeting the Demands of the Smarter Consumer by IBM August 2010 - (Free Research) IBM surveyed more than 30,000 consumers in the United States, Canada, United Kingdom, Brazil, India and China for this report on shopping preferences. Read this report to learn why technology makes consumers smarter, more connected and more certain about what they want.  (WHITE PAPER) READ ABSTRACT |

Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation   (SOFTWARE PRODUCT)

The Global State of the PMO 2012 by ComputerWeekly.com May 2012 - (Free Research) This 2012 benchmarking survey from ESI assesses the role of the Project/Programme Management Office (PMO), its development to full-blown maturity and value to the business.    (IT BRIEFING) READ ABSTRACT |

E-Book: Unix-to-Linux Migration: A step-by-step approach for data center managers that covers everything from making the business case to getting the best training by Red Hat & IBM December 2010 - (Free Research) When migrating from  Unix to Linux, the most important case you will need to make is not a technical case but a business case. It’s all about the bottom line. How will the business benefit by moving over? What is the total cost of ownership and return on investment for the migration? Read on to learn more!  (EBOOK)

10 Ways Malicious Code Reaches Your Private Network by Global Knowledge July 2010 - (Free Research) As of 2010, there are nearly three million unique forms of known malicious code, and thousands of new ones are discovered daily. The risk of being infected is greater than ever. The following are 10 common ways malicious code reach your private network that you need to be aware of.  (WHITE PAPER) READ ABSTRACT |

Project Management, ITIL, & Professional Skills Training by Global Knowledge Network, Inc. February 2006 - (Free Research) Now is a great time to train yourself or your team. Choose from over 30 eligible courses from our Project Management and Professional Skills line.  (E-LEARNING TUTORIAL) READ ABSTRACT |

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.