Helpdesk Procedures Multi White Papers, Helpdesk Procedures Multi Software, Helpdesk Procedures Multi Research, Hardware and Services

iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare

iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells.

(SOFTWARE PRODUCT)

Re-birth of the IT Budget? by ComputerWeekly.com

June 24, 2010 - (Free Research)

Against a backdrop of an increased use of software that is generally more sophisticated, flexible, scalable and easy to integrate than in times gone by, this research set out to explore the impact of having to maintain a plethora of different software solutions from different vendors in today’s cash-strapped corporate environment.

(WHITE PAPER)

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Re-birth of the IT Budget? by ComputerWeekly.com

June 24, 2010 - (Free Research)

Against a backdrop of increased use of software that is generally more sophisticated, flexible, scalable and easy to use than it was 5 years ago, this research set out to explore the impact of having to maintain a plethora of different software solutions in today’s cash-strapped corporate environment.

(WHITE PAPER)

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Automating User Provisioning: A User’s Perspective by Oracle Corporation

April 12, 2011 - (Free Research)

Catch this FREE webcast to find out how Educational Testing Service (ETS), a private nonprofit organization devoted to educational measurement and research, is leveraging Oracle Identity Manager to meet its user administration needs.

(WEBCAST)

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SQL Anywhere v11.0.1 Developer Edition by Sybase, an SAP company

June 18, 2010 - (Free Research)

Addresses need for high reliability and data sync to multiple device platforms. Avoids need for a DBA, and reduces development effort by simplifying performance optimisation and back end connectivity. Works with standard development tools and languages.

(DOWNLOAD)

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From performance management to service delivery: the changing shape of multi-country payroll- A special report from Webster Buchanan Research by Workday

February 15, 2012 - (Free Research)

This paper explores the challenges associated with standardizing multi-country payroll programs and outlines eight essential steps for success. Read on for a deeper understanding of how to assess your current international payroll operations and learn how to design a payroll strategy that aligns with your company’s strategic objectives.

(WHITE PAPER)

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The Authentication Revolution: Phones Become the Leading Multi-Factor Authentication Device by PhoneFactor

January 06, 2012 - (Free Research)

This paper will address the key drivers for this market shift and includes real-world case studies from organizations that have made the move to phone-based authentication. It also introduces PhoneFactor, the leading provider of phone-based multi-factor authentication.

(WHITE PAPER)

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Multi-Modal Learning by SkillSoft Corporation

Multi-Modal Learning™, from SkillSoft Corporation, represents a powerful new web-based solution that significantly enhances learning and day-to-day productivity for business professionals in their use of core desktop software technologies.

(SOFTWARE PRODUCT)

Best Practices for Transforming to a Multi-Channel Contact Center by inContact

January 18, 2012 - (Free Research)

Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment.

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Best Practices: A Checklist for Backup Tapes by Iron Mountain

February 24, 2012 - (Free Research)

Check out these best practices to get the most out of your tape backups. Discover keys to help you define your needs and ensure future success by establishing regular testing of recovery procedures. Also included is a breakdown of tape's lifecycle to help you better understand the backup process, and tips for proper tape handling and transport.

(WHITE PAPER)

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Custom Web application creates business value

by Dell and VMware

May 01, 2012 - (Free Research)

In this exclusive podcast, listen as Nicole Bradberry, CIO of Rise Health Inc., describes the process of building a custom web application that her enterprise now utilizes to handle intake and aftercare procedures for primary care physicians. Gain insight into the IT innovation that landed Bradberry the coveted Business Harmonization Award.

(PODCAST)

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7 Steps to Developing a Cloud Security Plan by NaviSite, Inc.

May 23, 2012 - (Free Research)

This essential checklist reviews the key steps to developing and implementing a comprehensive cloud security and compliance program. Learn how to create security policies, procedures and standards to support your business goals while ensuring that your business meets relevant government regulations for your industry.

(WHITE PAPER)

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Process Automation Enables Efficient Governance, Risk, and Compliance

by Epicor Software Corporation

March 25, 2011 - (Free Research)

This paper presents a low risk, high impact approach to gaining control of regulatory compliance. The procedures, tasks, and behaviors that bear upon compliance can be overwhelming. Yet organizations that can master these activities, operate more efficiently, compete more effectively, and build their brands. Learn how GRC technologies can help.

(WHITE PAPER)

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Expert considerations for deploying VDI by Dell and VMware

November 30, 2011 - (Free Research)

In this expert e-guide, learn the importance of looking into current network bandwidth/stability, desktop storage requirements and application management procedures. In addition, discover how to choose the right VDI management tools to enhance your performance.

(EGUIDE)

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9 Critical Reasons to Automate Performance Management by SuccessFactors

April 23, 2012 - (Free Research)

Your talent management strategy can make or break the success of your organization, but this can be a challenging task if you’re a SMB that still collects documentation manually. Read this white paper to learn how to automate your paper-based procedures to improve your talent management life cycle.

(WHITE PAPER)

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Leveraging a Unified Multi-Tiered Backup Design To Deliver a Stable Scalable Backup Infrastructure by Quantum Corporation

July 23, 2009 - (Free Research)

This DCIG report takes an in-depth look at Quantum’s DXi-Series and its ability solve today’s backup problems while putting in place a foundation for stable and sustainable growth. Access this report now to learn more.

(WHITE PAPER)

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Ensuring High Availability for Active Directory by Quest Software

March 20, 2012 - (Free Research)

This Quest Software webcast explains the symptoms of a failing or failed domain or forest. It also discusses how you can best prepare for this failure, and compares manual forest recovery procedures with a powerful automated solution.

(WEBCAST)

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Dell Advanced Infrastructure Manager: Simplifying development & test operations by Dell, Inc. and Intel

April 26, 2011 - (Free Research)

Do you have a large, complex set of interconnected, multi-tier applications that need ongoing development and testing? Spending too much time and resources setting up physical machines and resetting them than actually doing development and testing? Do you lack sufficient machines to test your multi-tier applications the right way? You're not alone.

(WHITE PAPER)

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Advanced Case Management for Smarter Energy and Utilities by IBM

October 23, 2010 - (Free Research)

Read this paper to gain an approach to unifying utility company's information, processes and people to gain a 360-degree view of contracts, work orders and so much more, effectively enabling employees to make better-informed decisions which then reduce costs and elevate efficiency. Learn how case management can make your business smarter.

(WHITE PAPER)

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Keep your data on the straight-and-narrow with MDM by DataFlux Corporation

May 01, 2012 - (Free Research)

In this expert e-guide learn how to implement a successful master data management (MDM) strategy. Discover the typical challenges faced, and how to combat them – as well as Niel Nickolaisen’s, CIO at Western Governors University, insight into the 3 crucial components of a productive data management policy.

(EGUIDE)

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Case Study: Over 1300 Carlson Rezidor Hotels World-wide Rely on Alfresco for Document Management by Alfresco Software

May 09, 2012 - (Free Research)

This paper outlines a case study of the Carlson Rezidor Hotel Group and how it used Alfresco for its document management needs.

(WHITE PAPER)

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Organized, Hybridized Network Monitoring by Quest Software

May 08, 2012 - (Free Research)

This resource takes an in-depth look at a hybridized network monitoring solution that allows you to segment your own IT infrastructure while creating whatever boundaries you need to treat other business units as distinct entities.

(WHITE PAPER)

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Best Practices for Supporting 'Bring Your Own' Mobile Devices by Citrix

January 31, 2012 - (Free Research)

In this Gartner report, explore some of the key considerations for planning, administering and supporting mobile devices. Discover how organizations can prepare to embrace "Bring Your Own" mobile device initiatives to satisfy employee needs for flexibility while minimizing associated risks.

(WHITE PAPER)

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SearchStorageUK Essential Guide to Backup by SearchStorage.co.UK

May 08, 2012 - (Free Research)

Check out this expert E-Guide to discover the current state of backup, and learn about today's newest available data protection, virtualization and backup technologies.

(EGUIDE)

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Aberdeen - SaaS and the Multi-tiered ERP Strategy by SAP America, Inc.

April 17, 2012 - (Free Research)

This Aberdeen report details why top-performing organizations are choosing Software-as-a-Service (SaaS) in multi-tiered enterprise resource planning (ERP) strategies. Read this now to learn about the many benefits of SaaS ERP, including elevated efficiency and visibility, lower costs and more.

(WHITE PAPER)

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