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WorkplaceControl for Notes by AedifiComm

November 05, 2009 - (Free Research)
Migration, Consolidation, Upgrade or just to simplify the helpdesk support, WorkplaceControl is the ultimate tool to assist you with any project or issue concerning the Lotus Notes client. 
(TRIAL SOFTWARE) READ ABSTRACT |

Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.

September 16, 2009 - (Free Research)
This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Enabling Total Spend Analysis in the Enterprise by TIBCO Spotfire Division

December 04, 2009 - (Free Research)
In this transcript of the webcast, TIBCO Spotfire's John Callan will discuss how you can perform Total Spend Analysis to help drive supplier consolidation, contract compliance and identify maverick spend in a user-friendly, visual analysis environment. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Enabling Total Spend Analysis in the Enterprise by TIBCO Spotfire Division

November 17, 2009 - (Free Research)
Hear TIBCO Spotfire's John Callan discuss how you can perform total spend analysis, drive supplier consolidation, identify maverick spend in a user-friendly, visual analysis environment and address a range of KPI's. 
(WEBCAST) READ ABSTRACT |

Podcast: Enabling Total Spend Analysis in the Enterprise by TIBCO Spotfire Division

November 17, 2009 - (Free Research)
Hear TIBCO Spotfire's John Callan discuss how you can perform total spend analysis, drive supplier consolidation, identify maverick spend in a user-friendly, visual analysis environment and address a range of KPI's. 
(PODCAST) READ ABSTRACT |

Northern Solution Series: Profiting From Real-World Storage Management by Northern Parklife

August 03, 2009 - (Free Research)
The Northern Storage Suite is a management solution by Northern Parklife Inc. that will help reclaim, reduce and maximize your current infrastructure. This article provides four real-world examples dealing with reclaiming capacity, reducing data growth, maximizing storage resources, and involving users while minimizing administration. 
(WHITE PAPER) READ ABSTRACT |

Midmark Aims for Excellence with Efficient Products and Support by LogMeIn, Inc.

September 16, 2009 - (Free Research)
Find out how healthcare equipment and diagnostic product vendor, Midmark, uses LogMeIn Rescue to give helpdesk support to internal and external users, and customers worldwide on their PC's, Macs and smartphones. 
(CASE STUDY) READ ABSTRACT |

Integrated Contract Life-Cycle Management: Automate Processes, Reduce Over-Payments, Improve Productivity by SAP AG

June 05, 2009 - (Free Research)
Combining SAP ERP with SAP Incentive Administration and SAP Paybacks and Chargebacks provides a complete contract management solution. With this solution, you will increase market share, capture business intelligence, reduce overpayments and duplicate claims, improve compliance, and increase productivity. 
(WHITE PAPER) READ ABSTRACT |

Numara Track It! - Change Management Webinar by Numara Software

June 08, 2009 - (Free Research)
The Numara Track It! helpdesk/ asset management solution offers a fully integrated “Change Management” module that provides flexibility for seamless upgrades of services - hardware and software. Watch this webinar to learn how this comprehensive solution tool allows anyone to manage change from any location without the cost of... 
(WEBCAST) READ ABSTRACT |

Buyer’s Guide for Enterprise Single Sign-On by Oracle Corporation

April 01, 2009 - (Free Research)
This whitepaper offers a thorough checklist that should enable potential ESSO implementers to deploy the right ESSO solution which should help eliminate sign-on problems, reduce helpdesk costs, maximize user productivity, strengthen security, simplify administration and accelerate regulatory compliance. 
(WHITE PAPER) READ ABSTRACT |

SharePoint Customization Best Practices by Global Knowledge

December 2008 - (Free Research)
This white paper explores how to change some of the default user experiences by customizing elements of both the Look and Feel and the site Navigation. Many additional "out of the box" customization elements are available. 
(WHITE PAPER) READ ABSTRACT |

Enterprise Contract Management for Life Sciences: Integrating Contract Creation, Administration, and Execution by SAP AG

June 2009 - (Free Research)
Leading life sciences companies are recognizing the need for synchronized, enterprise-wide pricing and contract management processes. An integrated solution can provide the transparency needed to satisfy auditors, balance pricing with go-to-market strategies, and support sales and finance teams - including accurately predicting margins. 
(WHITE PAPER) READ ABSTRACT |

Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global

October 2009 - (Free Research)
This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution. 
(PRESENTATION) READ ABSTRACT |

Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment by NTR Global

October 2009 - (Free Research)
Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform. 
(WHITE PAPER) READ ABSTRACT |

VI Service Desk Version 4.0.1 - Free 30 Day Trial! by Velocity Integrations Software, Inc.

September 2009 - (Free Research)
VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change. 
(TRIAL SOFTWARE)

Presentation Transcript: The Power of Universal Patterns and Models for Master Data Management by Embarcadero Technologies, Inc.

October 2009 - (Free Research)
In this presentation transcript featuring best-selling author, Len Silverston, learn how to implement universal patterns for data modeling to improve management flexibility. Gain insight into various modeling choices to meet your organization's needs. Discover how to improve quality and reduce management costs by re-using patterns. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Managing Third-Party Compliance by Embarcadero Technologies, Inc.

September 2009 - (Free Research)
In this podcast featuring best-selling author, Len Silverston, learn how to implement universal patterns for data modeling to meet changing information compliance regulations. Gain insight into various modeling options to meet your organization's needs. Discover how to improve quality and reduce management costs by re-using patterns. 
(PODCAST) READ ABSTRACT |

The Power of Universal Patterns and Models for Master Data Management by Embarcadero Technologies, Inc.

September 2009 - (Free Research)
In this webcast featuring best-selling author, Len Silverston, learn how to implement universal patterns for data modeling to improve management flexibility. Gain insight into various modeling choices to meet your organization's needs. Discover how to improve quality and reduce management costs by re-using patterns. 
(WEBCAST) READ ABSTRACT |

Giving Nurses More Time to Care by LogMeIn, Inc.

September 2009 - (Free Research)
The IT team at Palm Valley Health Care needed to provide technical support to their 200 field nurses and wide-spread administrative staff throughout South Texas. Find out why they chose LogMeIn Rescue to solve 9 out of 10 support issues remotely. 
(CASE STUDY) READ ABSTRACT |

Growth And Complexity: The Challenges Ahead For Midsize Manufacturers by SAP AG

June 2009 - (Free Research)
This is the first in a series of six reports addressing the opportunities and challenges faced by midsize manufacturers. 
(WHITE PAPER) READ ABSTRACT |

Human Machine Interface (HMI) by AutomationDirect

C-more touch panels provide a graphical interface designed to interchange and display graphics, animation and data to and from a PLC by merely touching the screen. 
(HARDWARE PRODUCT)

McAfee Buyer's Guide to Data Protection by McAfee, Inc.

July 2009 - (Free Research)
Data--Protect critical information anywhere it goes. Implementing data protection products and processes can be daunting. Make the right decisions by exploring what is available and what makes sense for your organization. Use this simple guide to evaluate different vendor offerings. 
(WHITE PAPER) READ ABSTRACT |

Business Ready Solutions for Virtual Infrastructure Availability Using Dell™ Poweredge™ Servers, Dell Owervault™ Storage, and VMware vSphere™ by Dell, Inc. and Intel

July 2009 - (Free Research)
This white paper presents an example configuration and best practices for deploying and configuring a highly available architecture using an example solution configuration and then discussing how the configuration helps in maximizing uptime. 
(WHITE PAPER) READ ABSTRACT |

Data Protection Examples Using PS Series Snapshots in a VMware® Virtual Infrastructure by Dell, Inc.

May 2008 - (Free Research)
This tech report demonstrates how using Dell EqualLogic SAN Snapshots can improve data protection in a VMware Virtual Infrastructure environment. 
(TECHNICAL ARTICLE) READ ABSTRACT |

Zenith ARCA Price List by Zenith Infotech

October 2009 - (Free Research)
Check out this price list and specifications of all of Zenith's ARCA (Advanced Recovery and Continuity Appliance) models available. 
(DATA SHEET) READ ABSTRACT |

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