Explore the challenges of a remote and mobile workforce and find out information to choosing new helpdesk support tools to meet the needs of all your employees. 

Against a backdrop of an increased use of software that is generally more sophisticated, flexible, scalable and easy to integrate than in times gone by, this research set out to explore the impact of having to maintain a plethora of different software solutions from different vendors in today’s cash-strapped corporate environment. 

This comprehensive interactive classroom explores what you need to know about server virtualization, and provides insights, analyses, and answers to FAQs. 

Join Founder and Lead Analyst of DCIG, Jerome Wendt, as he answers the most common data deduplication questions he’s hearing today – including the technology’s  benefits, dedupe products to watch out for, target dedupe on a virtual tape library and more. 

Since your legacy remote support tool probably doesn’t do what it is supposed to, access this whitepaper to uncover the top five reasons and benefits you can achieve by replacing it. 

Catch this FREE webcast to find out how Educational Testing Service (ETS), a private nonprofit organization devoted to educational measurement and research, is leveraging Oracle Identity Manager to meet its user administration needs. 

Uncover the driving growth of mobile devices in the workplace and four best practice tips for how your business can support mobile devices. 

In this white paper, learn how service management that includes incident, problem, and change management allows you to provide more proactive service that increases efficiencies and lower costs. 

Services are the building blocks of an ITSM strategy, but how does an enterprise begin to pick and choose the "right" services to manage or develop? Inside this e-guide, get the answer to this question and more. Gain expert insight into utilizing ITIL for continuous improvement in asset management, ITSM, and help desk operations.