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Search Results 1 - 25 of 459 | Next Page
Transform your Service Organization Into a Performance-Driven Leader by ViryaNet Ltd (E-mail this company)
January 23, 2012 - (Free Research)
This white paper explains how you should balance customer service and organization efficiency by using performance data. 
(WHITE PAPER) READ ABSTRACT |

Accelerate Performance in Human Resources by SAP America, Inc.
January 27, 2012 - (Free Research)
This white paper addresses HR challenges and metrics solutions for improving operations. 
(WHITE PAPER) READ ABSTRACT |

The Alignment-Focused Organization: Bridging the Gap Between Strategy and Execution by SAP America, Inc.
November 01, 2007 - (Free Research)
Take a look at how organizations are taking strides to align business strategy with actual initiatives, projects, and daily activities - in short, to close the gap between strategy and execution. 
(WHITE PAPER) READ ABSTRACT |

Customer Experience Management Best Practices For Insurance: Five Ways to Increase Conversion and Adoption Rates by Tealeaf
September 27, 2011 - (Free Research)
To jump-start your customer experience efforts, Tealeaf, the leader in online Customer Experience Management (CEM) software, recommends in this white paper five best practices that you can implement today to establish an online customer experience competency within your organization. Continue reading to learn more. 
(WHITE PAPER) READ ABSTRACT |

Customer Experience Management Best Practices For Retail: Five Ways to Increase Conversion and Adoption Rates by Tealeaf
September 28, 2011 - (Free Research)
In today's economy, no online retailer can afford to postpone investing in the online customer experience. Retailers need to take immediate steps to ensure they understand the experience of their customers who are transacting online. Read this white paper to learn the retail customer experience management best practices. 
(WHITE PAPER) READ ABSTRACT |

5 ways to increase online self-service adoption for financial services by Tealeaf
September 27, 2011 - (Free Research)
Financial institutions need to take immediate steps to ensure they understand the experience of their customers who are transacting online. In this white paper learn how to implement an effective customer experience management (CEM) to help build customer loyalty, revenue, cost savings, and more. 
(WHITE PAPER) READ ABSTRACT |

Customer Experience Management Best Practices For Travel and Hospitality: Five Ways to Increase Conversion and Adoption Rates by Tealeaf
September 27, 2011 - (Free Research)
In this white paper, we go over five best practices based on working with some of the world's leading travel and hospitality companies to help them take a more systematic, quantifiable approach to improving their online customer experience and, in turn, increase revenue. 
(WHITE PAPER) READ ABSTRACT |

Sales Analytics by Oracle Corporation
July 11, 2008 - (Free Research)
With more accurate sales forecasts and enhanced identification of potential problems and opportunities, Oracle Sales Analytics helps close business faster and increase overall sales revenue. Read this data sheet to learn more. 
(DATA SHEET) READ ABSTRACT |

Video: Get IT insight on your organization, as it's happening in a user-friendly scorecard by Hewlett-Packard Company
November 30, 2011 - (Free Research)
Watch this short demonstration of HP IT Executive Scorecard to learn how easy it is to gather, analyze and report on your business intelligence (BI). 
(VIDEO) READ ABSTRACT |

CW+: Analyst's take: IBM Cognos software helps schools score top marks by ComputerWeekly.com
January 05, 2011 - (Free Research)
IBM Cognos software helps K-12 organizations increase visibility and improve decision making, driving improved student performance, lowered cost of interventions, greater productivity, and lower operating costs. 
(WHITE PAPER) READ ABSTRACT |

ITIL: What It Is and Why You Should Care by Global Knowledge Network, Inc.
September 2005 - (Free Research)
ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care. 
(WHITE PAPER) READ ABSTRACT |

Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.
January 2012 - (Free Research)
Explore the challenges of a remote and mobile workforce and find out information to choosing new helpdesk support tools to meet the needs of all your employees. 
(WHITE PAPER) READ ABSTRACT |

Re-birth of the IT Budget? by ComputerWeekly.com
June 2010 - (Free Research)
Against a backdrop of an increased use of software that is generally more sophisticated, flexible, scalable and easy to integrate than in times gone by, this research set out to explore the impact of having to maintain a plethora of different software solutions from different vendors in today’s cash-strapped corporate environment. 
(WHITE PAPER) READ ABSTRACT |

Microsoft Exchange Server 2007: Performance on VMware vSphere™ 4 by Global Knowledge
September 2009 - (Free Research)
Increased adoption of VMware infrastructure and continued performance advances in hardware and software have driven the virtualization of Microsoft Exchange. This paper will detail experiments that demonstrate the efficient performance and scalability of Exchange when running inside a virtual machine on a VMware vSphere™ 4 environment. 
(WHITE PAPER) READ ABSTRACT |

What to think about when utilizing endpoint securities by Symantec Corporation
January 2012 - (Free Research)
There’s a lot to consider when establishing a proper endpoint security for your organization. And with so many tools available today, it is easy to forget the very basics of security. View this e-guide to help you refocus on the priorities and discover how to choose, keep or upgrade your endpoint security systems. 
(EGUIDE) READ ABSTRACT |

Re-birth of the IT Budget? by ComputerWeekly.com
June 2010 - (Free Research)
Against a backdrop of increased use of software that is generally more sophisticated, flexible, scalable and easy to use than it was 5 years ago, this research set out to explore the impact of having to maintain a plethora of different software solutions in today’s cash-strapped corporate environment. 
(WHITE PAPER) READ ABSTRACT |

Optimizing the Order-to-Cash Process: Managing Documents throughout the Process by Dolphin
October 2009 - (Free Research)
This paper examines an array of solutions for SAP customers to optimize the Order-to-Cash processes in ways that contain costs and achieve optimum organizational efficiency, high customer retention and successful cash management. 
(WHITE PAPER) READ ABSTRACT |

Optimizing Service Desk Value by FrontRange Solutions Inc.
December 2011 - (Free Research)
In this white paper, learn how service management that includes incident, problem, and change management allows you to provide more proactive service that increases efficiencies and lower costs. 
(WHITE PAPER) READ ABSTRACT |

ITIL: The building blocks of an ITSM strategy by FrontRange Solutions Inc.
January 2012 - (Free Research)
Services are the building blocks of an ITSM strategy, but how does an enterprise begin to pick and choose the "right" services to manage or develop? Inside this e-guide, get the answer to this question and more. Gain expert insight into utilizing ITIL for continuous improvement in asset management, ITSM, and help desk operations. 
(EGUIDE) READ ABSTRACT |

Top 5 Reasons to Replace your Remote Support Tool by LogMeIn, Inc.
January 2012 - (Free Research)
Since your legacy remote support tool probably doesn’t do what it is supposed to, access this whitepaper to uncover the top five reasons and benefits you can achieve by replacing it. 
(WHITE PAPER) READ ABSTRACT |

SharePoint Customization Best Practices by Global Knowledge
December 2008 - (Free Research)
This white paper explores how to change some of the default user experiences by customizing elements of both the Look and Feel and the site Navigation. Many additional "out of the box" customization elements are available. 
(WHITE PAPER) READ ABSTRACT |

Automating User Provisioning: A User’s Perspective by Oracle Corporation
April 2011 - (Free Research)
Catch this FREE webcast to find out how Educational Testing Service (ETS), a private nonprofit organization devoted to educational measurement and research, is leveraging Oracle Identity Manager to meet its user administration needs. 
(WEBCAST) READ ABSTRACT |

Best Practices for Mobile Device Support by LogMeIn, Inc.
February 2012 - (Free Research)
Uncover the driving growth of mobile devices in the workplace and four best practice tips for how your business can support mobile devices. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Mobile Device Support by LogMeIn, Inc.
February 2012 - (Free Research)
Access today’s whitepaper to learn more about the best practices for mobile devices support and a solution that can help you make your mobile support be better – and smarter. 
(WHITE PAPER) READ ABSTRACT |

IT Automation - IT Service Management Strategies for Success by FrontRange Solutions Inc.
December 2011 - (Free Research)
Learn how to use automation to cut costs and optimize your service desk, software budget, and software management. 
(WHITE PAPER) READ ABSTRACT |

1 - 25 of 459 | Next Page

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